EXPERIENCE
CLINICAL QUALITY SPECIALIST 1, GLOBALHEALTH HOLDINGS, LLC 701 NE 10 ST, OKLAHOMA CITY,OK 73104-5403-(THE JUDGE GROUP 12700 PARK CENTRAL DRIVE, SUITE 1450,DALLAS,TX 75251)
• CUSTOMER SERVICE
• SUPPORT AND MAINTAIN OUTREACH INITIATIVES AND OTHER QUALITY IMPROVEMENT STRATEGIES
• Answers questions and provides clear instructions to enhance patient compliance and support quality metrics
• Maintains and reviews medical records for purposes of identifying, confirming, and/or documenting referrals, results and appropriate medical coding
• ADHERE TO COMPANY AND DEPARTMENT POLICIES AND PROCEDURES
• Ability to communicate and manage complex working relationships
• Strong organizational, verbal, time management, and telephone skills
• Computer literate and familiar with Microsoft applications (Word, Excel)
• Basic electronic health record knowledge and ability to quickly learn new software
• Detailed knowledge of quality performance measures and clinical health care
JULY 2017/AUGUST 2017
MEDICAL RECORDS SPECIALIST, NEUROSCIENCE SPECIALISTS 4120 W MEMORIAL RD STE 300 OKLAHOMA CITY,OK 73120- (THE ADDISON GROUP 9211 LAKE HEFNER PARKWAY,STE 210 OKLAHOMA CITY,OK 73120
• Customer Service
• Taking and placing calls to verify information received through email or fax
• Updating patient information
• Processing daily mail
• Using outlook email to answer company and customer inquiries
• Scanning patient information and placing it in the correct place in the patients chart electronically
APRIL 2017/JUNE 2017
CASE MANAGER ASSITANT, OKLAHOMA NATIONAL GUARD 3501 NE MILITARY CIRCLE,OKLAHOMA CITY,OK73111-(A1 STAFFING 7407 NW 23RD ST.,BETHANY,OK 73008
• Responsible for medical charting in e case
• Request profile exams, evaluations, and audiology exams at physical exam center
• Submit medical documentation and profile updates to soldier’s immediate contact that is stated within the soldier’s online information.
• Obtain Release of information from soldier
• Ensure all documents received are placed in the electronic file as well as the soldier’s hard copy record
• Index and upload medical documentation
• Report Medical Readiness to the designated soldier’s Commander or representative listed in the soldiers profile
• Data entry
• 10 key
JULY 2008 TO OCTOBER 2016
HEALTH INFORMATION MANAGEMENT CLERK 2, NORMAN REGIONAL HOSPITAL 901 N PORTER AVE.,NORMAN, OKLAHOMA 73071
• Scan incoming documentation received via email, patient chart or miscellaneous files from the release of information office
• Pull patient chart for upcoming appointments
• Distribute information to correct department, individual or outside location
• Consolidate medical records by request
• Maintain complete confidentiality in accordance with hospital regulations and HIPPA Laws
• Update daily logs to track information movements
• Purge outdated files
• Assist in keeping the department clean, organized and professional
• Data entry and 10 key input
EDUCATION
1991-1995
MOUNT MIGUEL HIGHSCHOOL, 8585 BLOSSOM LANE, SPRING VALLEY, CA 91977-3765, 619-***-****
• DIPLOMA RECIVED
SKILLS
• Microsoft Word, Excel
• Microsoft Outlook • Speak and write English
• Power Point