Data Entry Customer Service
Resume:
Stannette Nunlee
Las Vegas, NV *****
***************@*****.***
To secure a position where I can utilize my skills and learn new skills to create new opportunities.
Work Experience
Member Service Representative
Aerotek - Las Vegas, NV
December 2016 to May 2017
Assist members with inquiries about their dental plan and locate providers for them. Also assist dental office staff with member's insurance information and verification.
Loss Draft Associate
Aerotek Staffing - Troy, MI
August 2016 to September 2016
My responsibilities were to understand of all the processes involving Mortgage Insurance Tracking and property claims. The specialist manages the loss claim from the point of reporting through completion of the repairs. Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjustors, and agents quickly and accurately. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The specialist must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis.
Customer Service Representative (CSR)
Sitel - Las Vegas, NV
August 2014 to January 2016
My responsibilities were to assist the member with roadside service. Duties included entering the member's information and their location. Other responsibilities included starting memberships, answering inquiries the memberships and taking payments.
Auto Transporter
Phoenix Services - Dearborn, MI
November 2010 to April 2013
My responsibilities are to move vehicles to the proper location. Receptionist/Data Entry Operator
Rite Choice Home Care - Canton, MI
November 2010 to September 2011
My responsibilities were creating 485, entering Oasis, entering patient's demographics, verifying patient's insurance, HR duties, coordinating patient's charts, create report on new patients, update log of new patients in Excel, SOC, RECERT and ROC packets, faxing, filing, and answering the phone.
Data Entry Operator
Ace Home Care Network - Madison Heights, MI
July 2009 to March 2010
The responsibilities were to compose 485's, Data entry in Home Pro, inputting Oasis, coordinate patients' charts, answer the phone, send out orders for Dr.'s signature, and filing Education
Diploma in Medical
National Institute of Technology
Diploma in General Education
Cody High School
Additional Information
SKILLS AND ABILITIES
Excellent customer service, Data entry, Medical claims, Patient admitting, Filing, Computers, Medicare, Medicaid, Medical terminology, Spreadsheet, Patient registration, Formatting, Typing (40 wpm), Medical records, Word processing, Excel, MS Word, Access, Power Point.
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