Senior Business Analyst

Manu Manjunath Houston, TX (Citizen)

361-***-**** ****.*****@*****.***

MY DAY AS A BUSINESS ANALYST

TECHNICAL SKILLS SPECIFICATION

Domain Equity (Stocks & Derivatives), Investment Banking, Hedge Funds, Banking, HealthCare, and e-commerce

Requirement Management Tools Rational Requirements Composer, Rational Team Concert Data Modelling Tools MS Visio, Smart Draw, Blueprint, Caliber, Agile Manager, JIRA, Share point Methodologies Agile, Waterfall, RUP, V-model

Office Automation Tools MS Office (MS Word, PowerPoint, Excel, Access, Visio) Project Management MS Project Languages C, Java, HTML, CSS, JavaScript, XML, Jason Operating Systems Windows & Mac (Complete Family)

Defect Tracking Clear Quest and Clear Case, JIRA, Rally, Team Foundation Server, Bugzilla, Mantis bug tracker

Testing Tools Load Runner

Databases MY SQL, MS Access SQL, PostgreSQL, Informatica Technologies .Net, VBA, Google Analytics, Google Ad words, Salesforce, SAP, SaaS Data Analytics Tools Rapid Miner, SAS, and Weka

BI Tools Tableau, Crystal Reports, MicroStrategy

Prototyping Tools Moqups, Mock flow, Balsamiq, Pencil Project Management Tools Work front, JIRA, Confluence Web Service Tools Swagger, Postman, Soap UI

MY PROFESSIONAL SUMMARY

EXPERT IN Proficiency in Business Requirement Gathering, documenting Business Requirements Document (BRD), Business Process Flow, Business Process Modelling, Data Mining, Reporting, data analysis, Use Case Specifications, Functional Specifications(FRD), Systems Design Specification (SDS), Systems Requirements Specification (SRS), creating VOC, Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams

Served as the Liaison between IT and the business in understanding key business processes, business data, and requirements, as well as analyse processes for technology service solutions

Excellent knowledge of standard industry methodologies like Software Development Life Cycle (SDLC), management models like Waterfall, Rational unified process (RUP) and Agile, Kanban, Scrumban, Adaptive software development, Agile modelling, Agile Unified Process (AUP)

Excellent knowledge of data analysis and reporting MS Excel, SSIS, SSRS

Strong knowledge of SQL, data analysis and data validation using SQL and in RDBMS such as Oracle, MS SQL Server and MS Access, & Strong experience in prototyping, screen mock-ups, wireframes, UI design, SSAS, SSRS

Experienced in Scrum Practices like user stories, story slicing, backlog grooming, release planning, sprint planning, sprint review and sprint retrospective and develop Matrix (RTM), Resource matrix and Joint Application Development (JAD) sessions.

Gathering Requirments, Presenting them to Team, & Documentation Managing Team & Project

Meeting Clients (C-Suite Members, Business Owners, Product Owners, PM's) Open to learning new skill set

Prioritized and tracked defects using TFS, Jira. Created user manual/training docs for easy learning of windows application and SSRS reports

Excellent communication, presentation skills, time management skills, analytical thinking, problem-solving attitude, work with the team, strategic thinker as well as detail oriented, can communicate effectively with business SME’s and delivery of projects in production environment with release engineers

Experience in working with Affordable Act. Assisted in developing effective working relations with client teams to understand and support Requirements, scope & EXPERIENCED IN Adept at creating and compiling reports, stories and dashboards in Tableau and knowledge on Quick View, Data Warehouse, ETL

Extensive experience in gathering Business/Functional user requirements creating different cards such as features, epics and stories, acceptance criteria using Gherkin method

Have knowledge of business analysis in the world of SaaS and consumerization. Having created Understanding the business problem, Optimizing the business process, Identifying and Evaluating Solutions, Enterprise Integration Requirements, Transition Requirements

Adept at creating VOC, Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams, and in addition to creating Business Requirements Document

(BRD) and Functional Requirement Document(FRD)

Lead planning meeting, Joint Application Development (JAD) sessions for eliciting requirements from stakeholders, generating Reports, Analytic Snapshots, and Dashboards, enabling Email Services and constructing Page Layouts

Conducted daily Scrum meeting, planning sessions, backlog updates, user stories updates, continuous integration, continuous testing, UAT testing, GAP Analysis, Operational Readiness Testing (ORT), SWOT analysis, Cost-benefit analysis, ROI analysis, End-to-End testing, System testing, Regression testing

Knowledge of creating cards in Rational Requirements Composer (RRC) and Rational Team Concert (RTC)

Vast experience conducting and documenting the As-Is/To- Be processes and implement process improvement solution

Considerable knowledge in driving business cases, project scopes, functional requirements. Identifying areas to increase productivity and profitability in Salesforce

Develop and configure SAP requirements modules and troubleshoot end-user training, access, and use of systems & Tested and documented progress towards implementation for a variety of operational tasks, upgrades, and processes

Adept at creating and coordinating extensive communication networks (facilitation of joint application development) (JAD) sessions and interviews, acting as interface between the business and technology

Good understanding about the Electronic Data Interchange (EDI) used in various business processes

Considerable knowledge in the analysis, design, and re-engineering of system applications and business processes, functional requirements, using structured system analysis methodologies, providing Business Solutions, diagramming data and process mapping, applying Unified Modelling Language (UML) diagrams, MS Visio

Good understanding about ALM (Asset liability management) to use the asset and the cash flow to reduce the firm’s risk from not paying the liability on time and to increase the profit.

Good knowledge of billing order using wide orbit. WORK EXPERIENCE

FEB’17 – ONGOING SENIOR BUSINESS ANALYST CONSULTANT BNP PARIBAS HOUSTON, TX

Dolce trading EMS implementation- listed derivatives & options

Liaison between business & technology to facilitate full scope of cross-border multi-asset class trading Application.

Responsible for functional specifications and implementation of the EMS between Paris, Asia & Americas.

Authored documentation for compliance procedures from onboarding to desk risk analysis as well as Composing a suite of test cases for algo trading.

Document via flowchart and requirement document system shortfalls and propose solutions to fill Inconsistencies between trading venues.

Document and implement Cross trading platform design linking Paris- Asia & New York for global listed Derivatives trading. Including defining risk requirements for onboarding foreign clients.

Used agile methodology for gathering the requirements and planning.

Lead examination of the back-end billing process; conferred with compliance on complete billing & reporting, changeovers.

Work with Client onboarding team and KYC - compliance in the content, design & scope of dew account Documents & exchange requirements, by region, by asset class.

Examine and begin remediation process for back-end customer billing & reconciliation

Objective to re-design Trading and operational flows and systems processes for maximum customer/market availability Globally for listed futures & cash equities and their derivatives

Phase two will lead to full DMA /T1 automation, with a streamlined workflow and full transformation of end-of-day processing, for all listed equities and derivatives as well as cross-margining capability.

Used data warehouse ETL Informatica for data integration across Paris, Asia and America

process for gathering data across Paris, Asia and America and searching for highest and lowest. Helped to store the data in the Warehouse.

Used PEGA for CRM for the clients across Paris Asia and America and used it for business process management.

Interviewed and trained and Managed mid-sized teams.

Used agile methodology for gathering the requirements and developing the project.

Used tableau for analyzing the data and reporting. JUL’16 – DEC’16 SENIOR BUSINESS ANALYST CONSULTANT CREDIT SUISSE NYC

Designed and documented (BRD & Graphical) complete replacement for Sun Guard’s U2 front-end trading OMS / EMS product.

Written specifications from the point of view of the

• Front-end user

• Mid Office Help Desk

• Back office recon

• Compliance

• Supervisory

Covered all existing markets in a like for like manner:

• Equities, Pink sheets OTC, ETF’s and Cross-Border (Canada)

Acted as a general liaison between trading desk requests and developer’s constraints.

Worked with Compliance to design monitoring platforms for large trades and short sales.

Worked with the data mapping team to extract compliance reporting metrics from the database

The product was built on the SDLC phase approach with customized desk risk metrics included.

Used UCD methodology for focusing on the user needs.

Incorporated internal crossing engines and algo’s into the new system.

The product was rolled out on time and at the budget, U2 was retired successfully.

Used MS office suite, used pivot table and lookups in excel.

Reports were generated by using the tableau and also used to integrate with excel.

data modelling process is done with mega suite and also Mapped, analysed and optimized business process MAY’15 – JUN’16 SENIOR BUSINESS ANALYST CONSULTANT SOCIETE GENERALE CHICAGO, IL

ITEC compliance reporting review project to check for deficiencies in existing reporting structure.

Covered Equities, Listed Derivatives, Fixed Income

Bloomberg terminal was used for to make the data available on fixed income to the users

SQL queries to database level for data & trader specifics

35 reports covered, from blue sheets to customs control room reports.

Reports were remediated, and the ensuing audit was passed.

The used expression for generating reports and to communicate to a different team for sending the documentation.

Used tagging to note the strategy made for every trade.

Organized, manages, searched files including business documents, ppt and videos with the help of salesforce CRM

Configured live agent, case management for the betterment of long lasting relation-ship with the customer. JUL’14 – MAR’15 SENIOR BUSINESS ANALYST CONSULTANT MERRILL EDGE NYC

Merrill Edge covered listed derivatives (US) as well as OTC Derivatives.

Contributed to the Domestic instrument master (Hydrogen)

Worked in conjunction with the global RAM database team to utilize back-to-back trading methodologies

Wrote and contributed to the OTC (US) version of Swaps Wire and sat in the review of the international SwapsWire configuration panel.

Contributed to the OPRA symbology initiative to recalibrate Merrill’s, Security Master

Worked with compliance to prior to any changes being made that would have a firm impact.

Worked closely with the trading desk and back office to eliminate principal and agency reporting issues.

Worked closely with the Convertible fixed income trading desk to resolve TRACE report timing issues

Worked on the EAGLE – Charles River High net worth project implementation, including specifications and data mapping as well as flow diagrams.

Used Eagle PACE for interface set-up, Performance measurement and for pricing centre Engine.

Supported Eagle PACE for batch processing cycle events, reports, performance

Developed financial accounting, Implemented Security Reference Manager and Account Reference manager by using Eagle PACE.

Built Uploaders, Exporters and DataMart with the help of Eagle PACE.

Obtained security prices from the approved sources and Contribute to the improvement of the daily pricing process.

Assisted in the documentation of pricing procedures and reports and any other pricing issues and prepare reports and answer queries relating to funding audits.

Coordinate SRM activities across functions and business units.

Created the business case and developed an SRM sales pitch

Implemented ALM for liability management

MAY’13 – JUN’14 SENIOR BUSINESS ANALYST CONSULTANT SCOTTRADE NYC

Listed Equity / Index derivative SME for the design of the proposed new front end for option trading.

Inspired the front-end design for Internal IA’s (institutional) as well as client facing FA’s(financial)

Used UCD for gathering information on who is the user, what are they expecting and what are the additional functions needed for the application.

Held weekly meetings with management on status and design, and elicited feedback.

Held weekly compliance structure and risk meetings.

Met with Wireframe and development as well as front-end traders on layout and design details.

Designed single leg and multi-leg capabilities with STP criteria and risk controls.

Worked on developing a mobile application for Android. Involved in designing the front end.

Implemented mobile device management for maintaining company policies.

Used JCL to check which programs to run, using which files or devices for input or output.

Used AML source tool for related source information.

Made use of Edi to check the correctness of the application.

For secure data transfer across the network VPN was used.

Used windows server 8.

Made use of web content management system for dynamic collection of web materials and time line management using hybrid processing

OCT’12 – MAR’13 SENIOR BUSINESS ANALYST CONSULTANT INTERACTIVE BROKERS GREENWICH, CT

Wrote business requirements and interviewed portfolio managers and traders to implement a new International Small Cap Long/Short Hedge Fund. The hedge fund seeks to take long positions in undervalued and under-followed international equities. BA responsibility is to map and test data requirements for futures, options and other derivative instruments into the existing trade order management system and back-office accounting. Documented pricing methodologies for the fund's unitization including fixed unit allocation, fluctuating unit allocation, cost distribution and daily balance method with back-office accounting for NAV, PnL and reporting.

Created cash flow models for Credit Default Swaps, Interest Rate Swaps, Total Return Swaps, Currency Forwards, Cross-Currency Interest Rate Swaps, Equity options, Structured products, Currency Futures, Options, Exchange Traded Funds (ETFs), and indexes on commodity futures, i.e., the Goldman Sachs Commodity Index

(GSCI) and the Dow Jones Commodity Index (DJ-AIGCI) and non-dollar Bond transactions on SimCorp Dimension's investment management software; diagram swap accruals, payment cash flows, and settlement scenarios to show gains and losses of hedge.

Documented how the following applications will be used in the hedge fund initiative: Fact Set, Derivative Solutions, Thomson PORTIA, Macgregor Fixed Income Order Management and DTCC

(Depository Trust Clearing Corporation).

Used tagging to note the strategy made for every trade. Used FactSet for integrating dataset from desktops and mobiles.

AUG’11 – SEP’12 BUSINESS ANALYST CONSULTANT

ST. LUKE’S HEALTH SYSTEMS KANSAS CITY, MO

Managed work efforts and deliverables for St Luke’s Regional IT Shared HIS/EMR project. The project goal is to align the 4 rural managed Hospitals to achieve a cost-effective, leading-edge Regional Integrated Delivery Health Network within the community, SLHS, and IHDE, shared HIS/EMR (inpatient, outpatient, ambulatory, & physician’s practice) System, roadmap to meet Compliance and meaningful use (ARRA, HIPAA 5010, and ICD- 10), and develop a Regional IT governance that is aligned with St. Luke’s Health System. The costs of the network were monitored daily and were stored databases, later these data are processed to check the cost hike and decrement. The processed data was sent to Warehouse which uses ELT process. Used SQL queries to fetch the cost of the network being monitored. Used 6 sigma for reducing the cost of the network. NOV’10 – AUG’11 BUSINESS ANALYST CONSULTANT

TRINITY HEALTH LIVONIA, MI

Worked with Trinity Health’s stakeholders, PMO, integrated management & cross-functional team to ensure Project Management Processes and PMBOK knowledge and competency areas are implemented and utilized during the McKesson Revenue Cycle Management System upgrade conversion, and interface/integration project.

Worked and collaborated with client subject matter experts in the preparation, development, review, edits, clarification, and documentation of business requirements, functional specifications, business processes, workflow, policies & procedures, and recommendations related to proposed solution.

Conduct sessions to validate business requirements findings and input from other departments and technical design sources in the development & implementation for the interface, integration, conversion, process redesign initiatives, retrofitting and testing of Trinity Health core HIS within the Revenue Cycle Management Services to various clinical & ancillary vendor software such as:

• Cerner Applications (Millennium PowerChart, Enterprise Scheduling System, Provision, FirstNet, Downtime Registration, PowerChart Office, Profile)

• McKesson Applications (Health Quest Patient Management & Accounting, STAR, Pathways Healthcare Scheduling, Medical Records, Real-Time Eligibility, Claims Administrator, Laser Arc, Pathways Compliance Advisor, Pathways Contract Management)

• Enterprise Master Person Index (Initiate), Ingenix APC/APG Application Suites

• Standard Register Patient Link-up Enterprise (patient document generation & printing)

• NextGen EPM Practice Management (ADT, Charges, & Lab results interface)

• Met with policies and regulation, helped the customer with the plans by making use HEDIS.

• Saved resources in measuring HEDIS specification and dealing with compliance modifications

Ensured that changes/updates to project documents such as; requirements documents, workflows, functional specifications, test plans & cases, training, and system documentation are maintained and communicated to project team.

Provided support & assistance in the set-up, build, validation, & testing of all aspects of Revenue Management System (Health Quest Patient Management & Accounting application) and any applications that interface/integrate with the Revenue Management system.

Provided on-site implementation application support for Trinity Health hospitals implementing Health Quest Patient Management & Accounting during conversion from STAR to Health Quest and Health Quest version upgrade.

MAR’09 – OCT’10 BUSINESS ANALYST

KAISER PERMANENTE OAKLAND, CA

Managed the pre-upgrade & upgrade of the Cerner Millennium PathNet Upgrade and Interface Project

(from V2003 toV2007) (CORE, Gen Lab, Micro) activities into completion for 15 Kaiser Permanente Ambulatory/Outpatient Clinics.

Managed work effort in the analysis & completion of 2004, 2005, 2006 release notes, 60 service packs installation, arrangement letters, work plan (resource & timeline), budget, environment/hardware assessments/upgrade (Citrix, AIX, Oracle, Cerner upgrade, Health Connect), Issues list prioritization & resolution, Identified Cerner custom programming between EPIC Health Connect, KP.ORG, & Cerner Orders

& result interface & message (HL7) testing to/from PathNet and to/from affected systems such as Health Connect (EMR), Reference laboratories (Quest & AML), EPIC Resolute (billing & charges), EPIC Tapestry

(claims), Common Membership(demographics), EPIC Cadence (Scheduling), EPIC Prelude (Appointment),

& PowerChart Office( Outpatient EMR).

Met with compliance & PMO officers. Developed and Implemented project management approach & workbook document to ensure project adherence to company & project management methodology (SOX, CDP, PMBOK, and SDLC), healthcare standards, policies, & regulations (HIPAA, CMS, JCAHO, HL7, HEDIS).

Other Projects: Radiology Replacement (RIS) and Population Care Information System (PCIS).

Used MySQL Workbench for creating queries.

Created data models for integration of information systems. JUN’08 – DEC’08 BUSINESS ANALYST

FLIPKART INDIA

Involved in identifying complex fuzzy problems break it down into smaller parts and implement creative, data-driven solutions.

Responsible for defining, analysing and communicating key metrics and business trends to the management teams.

Modelling data to create reporting infrastructure/dashboards for business process management and data mining.

Execute quantitative analysis that translates data into actionable insights.

Drove data-driven decision-making through the stakeholders

Used VPN for data communication in a secrured way.

Used EDI to access the vendor’s database.

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