Sign in

Logistics professional

Scotch Plains, New Jersey, 07076, United States
January 03, 2018

Contact this candidate


Cindy Flowers

**** ****** *** ****** ******, New Jersey 07076



Versatile, results oriented EDI manager with strong operation retail-wholesale apparel background with demonstrated success in electronic data interchange (EDI) implementation and project management.

Exhibits excellent time management skills for multiple projects, and demonstrating excellent organizational, interpersonal, and communications, providing clients with best-in-class EDI support and service. Manager with proven success developing and implementing innovative strategies, procedures, and training initiatives to maximize productivity, increase efficiency, and control costs, while achieving aggressive goals. Ability to create, manage, and promote key company programs, simultaneously overseeing high-functioning teams. Well-developed business and supply chain understanding from exposure within different areas of business processes including logistics, sales, accounting, finance and EDI. Excellent interpersonal and communication skills and developing productive relationships with customers, vendors, and team members.

Professional Experience

EDI/Vendor Relations Manager

Century 21 Department Stores

(October 2014- present)

Responsible for the daily EDI transactions and flow of orders into the Escalate purchase order management system and the ongoing onboarding of new EDI trading partners

Partners with the DC Teams on processes to increase the flow of merchandise through the distribution centers and into the stores with accuracy by managing a team of 9 that reviews and amends orders by communicating with the merchant community

Daily exchanges with vendors to familiarize them with the vendor standards manual and being a point person for both vendors and merchants on shipment processing

Expanded the use of EDI documents and have formalized the EDI process for the merchant community

Increased the knowledge base of EDI, GXS UPC catalog with merchant community with extensive training.

Worked in conjunction with the IT developers to develop a program to assist with UPC retrieval along with an application to monitor EDI advanced shipment notices

Developed the vendor standards manual and increased communication with vendor community regarding compliance with C21 Departments Stores

User of GXS Trading Grid

Able to use JDA warehousing system

Senior EDI Analyst

Idea Nuova

Brooklyn, New York (May 2013- October 2014)

Responsible for expanding the EDI processes for the business needs using Simparel Software.

Interfaced with Wal-Mart, Burlington Coat Factory, and Toys R Us; by gathering information and executing business requirements and completing testing processes.

Provided daily analysis and support of EDI maps, transactions and error resolution.

Provided support where to resolve operational issues related to EDI customers and transactions.

Used Simparel Software and EasyLink VAN service.

Worked with SPS Commerce on customer issues. Worked with GXS UPC catalog.

Cindy Flowers – Page 2

1005 Cellar Ave Scotch Plains, New Jersey 07076


Senior EDI Business Analyst

Neiman Marcus Group – Bergdorf Goodman

New York, New York 10022 (2009- May 2013)

Managed the EDI project that successfully increased the number of EDI vendors for Bergdorf Goodman division from 23 to 44 percent.

Implemented successful onboarding of vendors to EDI by assisting in registration with GS-1, and InterTrade EcCatalogue and testing of EDI documents.

Responsible for increased and accurate usage of electronic purchase orders by providing guidance to the Bergdorf Goodman merchants with effective training and communication.

Improved vendor relationships by identifying and eliminating root causes of vendor issues while communicating the Neiman Marcus Group requirements.

Maintained style database to ensure Universal Product Code (UPC) accuracy for purchase order transmissions.

Monitored EDI transmissions

Worked with Buyers Workmate software

Worked with DiCentral EDI testing vendors

Used InterTrade UPC catalogue

Compliance Manager

GUCCI Group, Secaucus New Jersey (1998-2009)

Initially hired as a Customer Service Representative, and based on a strong work ethic moved up the organization several times, promotions culminated into the Operations-Inventory Manager position. Pinpointed inefficiencies, revamped guidelines, and led teams to maintain a productive and profitable environment.

As Compliance Manager, directed quality assurance efforts for 7 brands, maintained business relationships with major retail accounts (Neiman Marcus, Saks, and Nordstrom), and developed business partnerships by joining the Vendor Compliance Federation.


Created order management compliance requirements, developed procedures that focused on reviewing, tracking, and reducing chargebacks on the accounts receivable. Corrected processes that were in violation of vendor standards.

Established Compliance Advisory Board that consisted of Senior Management from Operations and Finance, Brand Controllers, Accounts Receivable, Brand Sales Management, and vendor compliance issues.

Reduced A/R 15% in 1st year and achieved 6% targeted reduction per year introduced research procedures, implemented reporting tools, partnered with warehouse staff on shipping requirements, and cultivated strong relationships with luxury brand dealers.

Worked with Inovis VAN

Responsible for 6.1 million dollar inventory

Forecasted trends and led 10 whole-sale customer service representatives, and 11 technical staff members


ADDITIONAL EXPERIENCE: Customer Service Representative, Donna Karan Company, New Jersey 1997 – 1998~ Area Sales Manager Department, Lord&Taylor, NJ 1996 – 1997. Education B.S. Business Administration Colorado State University 1990

Contact this candidate