Manager Customer Service
Resume:
COVER LETTER
Christopher Young
*********@*****.***
Attention Hiring Manager,
In addition to experience listed on resume, I have four years experience in AP and AR with USA Today where my main focus was AR. The retention rate for accounts past due or due was only 55% when I started. After only two months on the job the rate was at 98% and stayed there for the rest of my employment. These skills have also been used at all other jobs listed on resume in the form of processing payments, bill allocation and recovery of past due and due balances. I know I can make this position a success and guarantee I can even improve upon already in place procedures, of course if such improvements are approved for implementation.
Christopher Young
Christopher Young
629 NE 37th Street #2
Oakland Park Florida 33334
*********@*****.***
OBJECTIVE
• To obtain aposition in which my customer service, bookkeeping, personal, clerical and general office skills will contribute to greater office efficiency and productivity. KEY QUALIFICATIONS
• always a leader position
• organized
• computer savvy
WORK EXPERIENCE
Pride Factory
Shift Manager/Keyholder September 2013 thru September 2017
Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Freya Communications
Warehouse Manager July 2008 thru March 2012
Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
Pride Factory
Assistant Manager January 2003 thru June 2008
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
EDUCATION
White County High School
Honors Diploma May 1993
Honors Level Math and Science
Honors Level English and Literature
References available upon request.
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