Customer Care Sales
Resume:
Hello
I’m Elizabeth Larson
Connect with me
*******************@*****.***
West Jordan, UT 84081
About Me
I have trained myself to be a fun, speedy, diligent, and dependable employee. I am passionate about my customers, hearing their story and giving them the best experience possible. I enjoy providing a fun yet positive work environment, all while educating people along the way. These attributes have enabled me to be awarded and represented across Starbucks for impeccable customer care. I have also earned my Coffee Master Certification through 8 weeks of training and classes. The CMC is earned to improve customer connections, grow sales, educate stores, our district as well as the public, and amplify the experience for employees and our customers.
Skills
Accurately type 55 WPM, proficient in Word and Excel, award winning customer services skills, excellent attention to detail, impeccable customer care & handling, fostering a positive atmosphere, genuine drive for success. Experience
OCTOBER 2016 - PRESENT
Starbucks Coffee Company, South Jordan, UT- B arista & Coffee Master
● Customer connection provided through Drive-Thru and In-Store.
● Provide positive team environment.
● Ensure accuracy in cashier responsibilities and money handling.
● Proficiency in business applications, POS systems, reporting and presentation.
● Review and organize inventory.
● Train new crew members.
Education
Valley High School, South Jordan, UT - D iploma, Class of 2017 Graduated with honors
Awards
● ‘Recognize’ North Star Apron Award
● Coffee Master Certification
● American Sign Language Accomplishment Pin
● Recipient of multiple academic scholarships
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