Project Management Executive Assistant

Maria Fatima Desousa

** ******** *****, **. ******, ON N5P 0A1

(C) 519-***-**** ***********.*******@*****.*** (H) 519-***-**** https://www.linkedin.com/in/maria-fatima-desousa-50101857/ PROFESSIONAL PROFILE

Highly organized Executive Assistant and Property Management Professional with extensive experience in varied industries. Thrives in diverse challenges that others avoid, providing accurate and timely results. Skilled trainer and dynamic leader who effectively manages transitions, continuous development and implementation of process improvements. Excellent communication skills, builds positive rapport with diverse cultures and all levels in the organization. Dependable, loyal, discreet, trustworthy, innovative team player. Competent in French, Spanish and Portuguese languages. Key Competencies include:

Planning & Organization Training Support Confidentiality

Vendor Relationships Process Implementation Leadership

Project Management Data Base Maintenance Customer Service COMPUTER SKILLS

MS Office Suite ~ Novel ~ Citrix ~ Archibus ~ Groupwise ~ Yardi Made to Manage ~ Oracale ~ JDE9.1 ~ Filogix ~ McKesson ~ Adagio Business Vision ~ Simply Accounting ~ Accpac ~ Medi Finance ~ QuickBooks PROFESSIONAL RELEVANT EXPERIENCE

Office Administration/Bookkeeping

Developed and maintained Excel and Access spreadsheets to track company information

Organized and maintained calendars for 3 – 6 professionals for time efficiency

Produced monthly government compliancy and other company reports accurately

Maintained, revamped and updated operational binders, contracts and report files

Scheduled appointments, inspections and meetings; prepared meeting rooms as required

Took meeting minutes, typed and distributed in a timely manner

Edited correspondence and other documentation ensuring accuracy and consistency

Changed over manual systems to electronic spreadsheets achieving a quicker and more accurate maintenance of data and retrieval of information

Maintained employee Human Resource files; scheduled staff training as needed

Reorganized and restructured office resulting in stronger efficiency and organization

Performed Accounts Payables/Receivables, invoiced and approval processing

Processed payroll; submitted government source deductions including, GST & PST

Reconciled bank accounts and deposits; maintained and tracked petty cash

Crossed trained to provide absence and vacation relief in various office roles Property Management

Inspected facility sites to ensure all service requests were completed to tenant satisfaction

Responded quickly to tenant/customer requests for repairs and support

Requisitioned purchase orders and determined resource required

Created presentations and newsletters to develop open communication and create awareness

Coordinated all equipment maintenance tracking; assisted co-workers with tech support

Created company policies to ensure labour code and health and safety laws were followed

Teamed up with Building Operations Manager to maintain and track inventory, equipment and determine monthly, quarterly and annual maintenance schedule

Quickly responded to tenant requests for repairs and complaints to positive outcomes Maria Fatima Desousa

15 Hawthorn Court, St. Thomas, ON N5P 0A1

(C) 519-***-**** ***********.*******@*****.*** (H) 519-***-**** https://www.linkedin.com/in/maria-fatima-desousa-50101857/ PROJECT MANAGEMENT/LEADERSHIP

Assisted in contractor selection, reviewed quotes, and maintained contract files

Oversaw project work; problem-solved reported issues and discrepancies to management

Sequenced job orders according to client/tenant requests and immediate needs

Coordinated delivery of materials and contractor schedules for efficiency

Allocated costs to ensure accurate financial project management costs

Tendered out work to be completed; purchased and tracked material

Liaised and maintained positive relationships with sub contractors and vendors

Assigned and monitored for progress work orders from start to close

Collaborated with various trades and departments to manage projects

Selected to participate in On Peer Training Group for switch to updated software

Scheduled and completed interviews for potential new hires

Completed performance reviews with staff and provided follow-up and support

Demonstrated strength in managing diverse job processes

Organized required mandatory and annual Health & Safety training for staff of 30

Planned and prepared company events, luncheons, conferences and training

Promoted business through advertising, holding events, and newsletters

Trained coached and mentored staff in duties and performance for positive outcomes EMPLOYMENT EXPERIENCE

2013-2017 Property Service Coordinator, Elgin County Courthouse, SNC Lavalin, St. Thomas, ON 2011-2013 Office Administration/Project Management/Customer Support Temporary Agencies (Various Placements), London, ON 2009-2011 Facilities Coordinator/Executive Assistant, St. Joseph’s Hospital and LHC, London, ON

2007-2009 Office Administration/Customer Support/Bookkeeping Temporary Employment Agencies- Various Placements, London, ON 2005-2007 Office Administration, Terra Infrastructures INC., London, ON EDUCATION/TRAINING

Current Pursuing Facilities Management Professional (FMP) IFMA Designation, On-Line

1987 B.A. Arts - French & Spanish Major

University of Western Ontario–Brescia College, London, ON 1983 Grade 13 (OSSGHD), G.A. Wheable, London, ON

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