Employee Relations Management

BILAL MALIK

MBA (CHRP in progress)

** ****** ******, *******, ******* M6E 3X8

647-***-**** **************@*****.**

HUMAN RESOURCE MANAGER

SUMMARY

Seasoned HR professional with exposure across diverse industrial sectors such as Management Consulting, Manufacturing and Energy. Hands-on experience of department supervisory and HR business partnering roles; Extensive background in HR generalist generalist affairs; Motivated, enthusiastic, adaptable and effective people skills.

HIGHLIGHTS

Recruitment & Staffing

Orientation & On-boarding

Compensation & Benefits Administration

Performance Management

Mercer Job Evaluation

Employee Relations

Management Coaching

Employer Branding

Organization Development

EMPLOYMENT OVERVIEW

Head HR DESCON Chemicals Business Area

2013 – 2017

Responsible for all people based activity within the division; Supporting over 400 Management employees, while supervising a team of 4 full-time HR professionals; Actively participated as a key member of the management team;

Acted as a resource and subject-matter expert ; Provided HR consulting support and recommendations to line managers aligned with the overall productivity objectives; Served as the first point of contact for all HR related inquiries;

Organizational Development projects, managing risks and opportunities associated with transformational & structural change. Lead the management merger of three companies within the Chemicals Business while retaining Hi-Po talent and attaining man-power downsizing target and reducing payroll cost by 27%;

Initiation of Succession Planning to facilitate a pipeline of existing and future leaders and identification of high-performing, high potential individuals to build bench strength;

Developed, reviewed and implemented company-wide HR policies, programs and initiatives in view of progressive HR practice;

Revamped and administered MBO based bi-annual performance review process (aligned with corporate initiatives) which included in-depth Training Needs Assessment (TNA);

Liaison with top management and employees to enhance work relationships, increase productivity and promote retention;

Managed full-cycle recruitment activities providing support from recruitment to orientation; Developed and implemented effective recruitment strategies through multiple sources; Launched and conducted a comprehensive On-boarding program for new hires; Lead the interview procedure and salary negotiation with finalists; Overseeing Employment Offers & Contracts; Analyzed turnover trends;

Carried out Salary Benchmarking Survey with peer group within the Chemical sector for external competitiveness;

Employee relations counseling in view of policy and HR best practice; Promoted positive employee relations and team work; Lead and conducted thorough and objective internal investigations regarding complex employee relations issues; Managed employee grievances and complaints such as conflicts, disputes, performance management as per given procedure, governmental compliance and best practice;

Senior Managing Consultant HR/OD Abacus Consulting (Strategic Partner of Mercer & formerly PwC Consulting)

2010 – 2013

Managed & lead project teams comprising 5-8 members & collaborated with Client’s internal HR teams, Line Managers & respective Boards of Directors

Steered the Job Analysis, job sizing & KPI dictionary project for top management positions at a subsidiary of International Power - GDF Suez using Mercer’s (IPE) tool

Conducted Job Evaluation, using Mercer’s International Position Evaluation (IPE) methodology, at global conglomerates such as Wartsila (Finland based leading multinational in the Energy sector), Lotte PTA Ltd (formerly Akzo Nobel/ICI – British Chemical giant) & Pak-Arab Fertilizer Ltd ( Saudi Joint Venture), leading to position bench marking, talent development & succession planning initiatives within the respective Companies

Supervised development of job descriptions projects using Mercer’s job evaluation approach, highlighting each position’s knowledge, problem solving, accountability and impact. Chaired JE Committee & assigned MUPCs to bench marked positions to determine market aligned remuneration, grading and salary banding

Designed & launched the New Employee On-boarding program with spanning the first 90 days at Pak-Arab Fert Ltd

Hosted the Employee Engagement Survey in order to identify and address issues related to employee engagement and motivation and developed Action Plan in view of results at Pak-Arab Fert Ltd

Group HRBP Recruitment & Onboarding DESCON Group

2008 – 2010

Responsible for recruitment of three Companies within the Chemicals Business Area and later two Companies within the Power Business comprising a total of about 600 staff

Recruitment & Selection

Based on job profiling, recruited a team of 70 new staff members within the Power business (start-up) within 7 weeks. Recruitment and selection of Regular & Contract Employees and apprentices; Providing professional support and advice on recruitment to Line Managers in view of best practice; Candidate placement against defined time-lines

On-boarding Program

Reviewed the selection processes including Interviews, Assessment tests and running selection centers for graduate recruitment and more senior vacancies; Developed a comprehensive 90 days On-boarding & Orientation Program across the board, ensuring effective integration of new hires

Engagement & Employer Branding

Launched and hosted employee engagement events such as CEO’s Town Hall, Team Building Day, Family Day, Sports Events; External employer branding initiative through a series of Road Shows conducted at Universities; Launched the Management Trainee Program by initiating College recruitment drive; Lead CSR programs such as annual blood drive, SOS sponsorship, student internships/projects; Networking with Universities & relevant professional bodies;

Manager HR & Admin FNEL Group of Companies

2004 – 2008

Supported an employee base of 465 employees in a nationwide network of 21 branch offices

Developing, implementing and communicating best practice HR policies & programs to meet organizational needs

Formulation & deployment ESRP (Employee Service Rules & Policies)

Established a range of OD Interventions from Communication to Engagement to Recognition

Employee Relations: Advising Line Managers on policy interpretation, grievance handling, disciplinary action etc.

Driving internal and external training & development programs

Launched KPI based performance review program to inculcate pay for performance culture

Developed & steered the Management Trainee Program including hiring, training & successful placement

Overseeing administrative function and ensuring cost effective implementation

Office Administrator Eco Poly

2002 – 2004

Overseeing and coordinating office administrative procedures.

Act as the first point of contact for visitors/telephone inquiries at the Front Desk

Review, evaluate and implement new administrative procedures

Establishing work priorities and ensuring execution as per deadlines & SOPs Co-ordination and planning for office services such as: Purchasing, Relocation, Office supplies & equipment, Asset disposal, Facility maintenance, Security services, Office Meetings & travel arrangements

Maintain attendance & vacation records for 34 employees

Plan and coordinate company events/trade shows

Direct vendor relations and maintain equipment tracking records

Providing administrative support in the preparation of correspondence, reports, presentations, promotional materials

FORMAL EDUCATION

University of Hull, United Kingdom (U.K)

MBA with Distinction

Government College, Pakistan

1st Division - Bachelors in Arts

PROFESSIONAL DEVELOPMENT

2004

British Council

Efficient Presentation Skills

2007

Lahore University of Management Sciences

Human Resource Management

2008

Franklin Covey

Seven Habits of Most Effective People

2011

Abacus Consulting

Mercer’s International Position Evaluation (IPE)

2012

Lahore University of Management Sciences

Corporate Values & Behaviors

2013

Narejo HR

Performance Management

COMPETENCIES

Excellent Interpersonal & Communication Skills (Verbal & written)

People centric leadership

Time & team management

Resilient & results driven

Ability to work independently and as part of a team

MS Office/MS Outlook proficiency

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