Customer Service Sales Associate
Resume:
Tyler, Texas *****
*****************@*****.***
JAMES JOHNSON
OBJECTIVE After obtaining an Associate degree in Health & Kinesiology and a B.S. degree in Health & Kinesiology, I am prepared for a career in physical therapy in the late future. I plan to apply relevant skills and knowledge learned during my undergraduate education and previous work experiences. I also am seeking a MBA in Business Administration to utilize my strong communication skills and my unique rapport with others. SKILLS & ABILITIES OPERATING SYSTEM: Windows XP, Vista, 7, 8 Customer Service, Word, Excel, PowerPoint, Physically productive, Monitoring multiple computers system for a retail giant. Handling large amounts of money, interpersonal communication, planning and organizing.
EXPERIENCE CASELOT/ DA -ORDER FILLER, WALMART DISTRIBUTION CENTER April 2017- present
My responsibilities as an order filler is to ensure customer receive their orders adequately in a timely manner while pertaining persistent accuracy. I have other responsibilities as well such as maintaining a clean and safe environment to ensure safety in all areas of the warehouse.
SERVICE AGENT SUPERVISOR, NATIONAL & ENTERPRISE
July 2015- Present
My responsibilities as a service agent is to ensure responsible for leading a team of employees providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing, coaching, training, and problem solving. Primary duties are to ensure production of vehicles. Such as checking damage and maintenance on returned vehicles on the lot. Also checking fluids, washing, cleaning interior and exterior as well as transporting the vehicles to other locations as needed.
(SEASONAL)SALES ASSOCIATE, CUSTOMER SERVICE, LIDS
October 2014- January 2015
Page 2
To provide great customer service by interacting with customers, performing financial transactions, sort, stock and display merchandise while balancing the cash register.
STORE PROTECTION SPECIALIST, SALES ASSOCIATE, WAREHOUSE, ROSS September 2013- January 2014
My responsibilities were to help customers research, locate and purchase merchandise. Keep track of store inventory so they can replace empty displays with new merchandise. I also had to record Inventory logs to help the company determine if theft is a problem. My responsibilities also included maintaining a clean sore such as clothes, shoes, restrooms, fitting rooms etc And also unload truck in the warehouse department.
(TEMPORARY)WAREHOUSE ASSOCIATE, TARGET DISTRIBUTION CENTER February 2014- July 2014
My responsibilities were to Completes shipments to ensure production goals were met by loading and unloading merchandise while keeping a daily high productivity percentage. BROOKSHIRE DISTRIBUTION CENTER
November 2014- July 2015
My responsibilities was to pull orders appropriately in a timely manner while stacking boxes of varying size, shape and weight into a solid and stable unit on a pallet as well as handling material safely. I also had to attach and identify tags or labels to materials or mark information on cases, or other containers..
EDUCATION TRIMBLE TECH HIGH SCHOOL- FORT WORTH, TX- DIPLOMA 3.11 GPA
TYLER JUNIOR COLLEGE- TYLER, TX- ASSOCIATES OF HEALTH AND KINESIOLOGY 3.31 GPA
UNIVERSITY TEXAS AT TYLER- TYLER TX,- BACHELORS OF HEALTH KINESIOLOGY 3.33 GPA
UNIVERSITY OF TEXAS AT TYLER- TYLER TX, MASTERS OF BUSINESS ADMINISTRATION
(currently)
3.2 GPA
COMMUNICATION Written and Verbal communication skills Confident, articulate, and professional speaking abilities(and experience) Page 3
Excellent presentation and negotiation skills
Result oriented problem solver
Skilled at evaluating options and generating solutions Trouble shooting situations
Thrive well in a team environment and work well with others LEADERSHIP Thrive well in a team environment and work well with others Ability to lead others in high-demand situations
Coaching
Delegating responsibilities
Planning, Budgeting, Goal setting, and scheduling
Strong commitment to team building and staff development Deciding alternative, resources and new way of doing things CERTIFCATION CPR and AED Certification
REFERENCES COURTNEY KIMBROUGH
Volunteer Work
RYAN CHARLIE
National Lead Supervisor
LOGAN TICE
Lids, Supervisor
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