Customer Service Sales
Resume:
Ms. Ericka R. Lavergne
Columbus, Georgia 31907
Work Experience
**/**** – P resent JacKia Productions, LLC
Customer Service Specialist Columbus, Georgia
Customer service specialist for individuals, businesses and corporations, answered telephones, and performed basic clerical procedures
08/2011 – 08/2013 Kia Auto Sport / Mitsubishi Columbus, Georgia Sales Consultant
Customer service, handling sales calls and getting customers into location to purchase vehicles. Product Knowledge Certified and Trained
10/2006 - 05/2007 Headquarter Nissian Columbus, Georgia Sales Consultant
Customer service, handling sales calls and getting customers into location to purchase vehicles. Trained on internet sales. Contacting current/prior customers to follow-up / up sale. Product Knowledge Certified and Trained
Education
1984 - 1988 Kendrick High School
Columbus, Georgia
High School Diploma
Training
08/22/2012 Certified Inbound Phone Skills
Applied Concepts
Skills
Over 13 years experience, working learning and growing in the Auto Industry: Customer Service, Internet Sales, Deliveries; Team Player, Outgoing, Hardworking, Communicates well, Honest, Energetic, Patient, Listens Well, Consistent, Enjoys helping make decisions impacting everyday lives.
References Available Upon Request
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