Information Technology Technical Support
Resume:
Manuel Dagu-an Fernandez Jr.
Sta. Filomena, Purok Green Leaves, Dipolog city
Zamboanga del Norte, Philippines 7100
Cellphone No.: +639*********
Alternate Cellphone No.: +639*********
Email Add: ***************@*****.***
Skype ID:Manuel Jr. Fernandez
Current Location: Philippines
Availability: Any time
PERSONAL DATA
Age:
33
Date of Birth:
Oct 31, 1984
Gender:
Male
Civil Status:
Married
Height:
167.68 cm
Weight:
68 kg
Nationality:
Filipino
Religion:
Christianity - Catholic
Permanent Address:
Sta. Filomena, Purok Green Leaves, Dipolog city
Zamboanga del Norte, Philippines 7100
WORK EXPERIENCE
I have been working for 6.6 year(s).
1.
Position:
I.T Support
Duration:
Mar 2016 - Sep 2017 (1.6 yrs)
Company:
ROMGARJAL/NEO GLOBAL SOLUTIONS INC.
Company Industry:
Call Center / IT-Enabled Services / BPO
Location
DAPITAN CITY
Country
Philippines
Department:
I.T Department
Job Description:
Manage Vicidial dialer, maintain network server, Lan/Wan, software and hardware.
2.
Position:
Workstation Support
Duration:
May 2011 - Jul 2012 (1.2 yrs)
Company:
SAUDI ARABIC COMPUTER SYSTEMS
Company Industry:
Computer / Information Technology (Software)
Location
Dharan (ARAMCO), Saudi Arabia
Country
Saudi Arabia
Department:
Information Technology Department
Job Description:
A Desktop Support Technician. Re-image xp,vista,win7 microsoft operating system. Back-up PST files, Joining Domailn script. trouble shoots outlook-mail problems. Configuring network Printers and Digital Sender such as LEXMARK,HP and Dell. Software Installation of network printers. Adding and updating network Printers digital sender and scanner using SAP program. A high level Technician.
3.
Position:
Technical Support
Duration:
Feb 2010 - May 2011 (1.2 yrs)
Company:
CDR-KING
Company Industry:
Computer / Information Technology (Hardware)
Location
CEBU CITY
Country
Philippines
Department:
Technical Support
Job Description:
Hardware and software installations CDRKING products
4.
Position:
Network and Hardware Technician
Duration:
Jun 2007 - Jan 2010 (2.6 yrs)
Company:
Provincial Government
Company Industry:
Computer / Information Technology (Software)
Location
Zamboanga del Norte Dipolog city
Country
Philippines
Department:
M.I.S.O I.T Department
Job Description:
Desktop Support Technician. Network hardware and Software Support
EDUCATION
Highest Education
Education Level:
Post Graduate Diploma / Master's Degree
Education Field:
Computer Science/Information technology
Course:
Diploma in Information Technology
School/University:
Systems Technology Institute
Location:
Gillamac Bldg. Dipolog City
Date:
May 2005 - Apr 2007
SKILLS
Skill
Level of Proficiency
Remarks
1
I.T Support
5 - Expert
Hardware & software installations and BPO/VICIDIAL Dialer, Printers,Digital sender, Photoshop, Illustrator, Logo Design,Print Design. Audio & Video Editing, Sendblaster, Desktop Applications, email support, CCTV Installation. Software Support.
2
Network Configuration
5 - Expert
Manage & Troubleshoot Server Network, Pfsense Firewall management, Windows Server, Lan/Wan configuration.
3
Workstation Support
5 - Expert
Remote assistant using remote desktop & teamviewer. Re-image & troubleshoot Microsoft O.S Win7,8.1/10, Installing Join Domain script, back-up PST files, Trouble Shooting outlook-mail, adding and updating network printers using SAP program.
LANGUAGES SPOKEN
Language
Proficiency Level
(5=Excellent; 1=Poor)
1.
English
4
REFERENCES
Carlo Roberto Jaldon
I.T MANAGER
ROMGARJAL/NEO GLOBAL SOLUTIONS
Tel.No.: +639*********
Email: *********@*****.***
Relationship: Manager
Michael A. Geromo
Network Administrator
ROMGARJAL/FANTASY LAND/NEO GLOBAL SOLUTIONS,INC.
Tel.No.: +639*********
Email: ****************@*****.***
Relationship: Co Worker
Contact this candidate