PATRICIA STEERS
Brooklyn, NY *****
************@*****.***
OBJECTIVE: Dedicated team player with over 20 years customer service and clerical
experience looking to help your company accomplish its goals
SKILLS: Familiar with FedEx and Arrival Systems; postage meters; nQueue Billback systems and Canon copiers, Microsoft Word, Outlook
EXPERIENCE:
08/2015 – 02/2017 SBM INTERNAL MESSENGER New York, NY
Floor Representative
Answered phones and transfer to the appropriate staff member
Distributed accurate messages
Ensured that packages or messages are delivered in a time efficient manner
Handled packages and documents with care especially ones that are marked “Fragile”
Ensured that packages are ready for delivery by packing them in a safe manner
08/2006-01/2014 EPSTEIN BECKER & GREEN, P.C. New York, NY
PITNEY BOWES MANAGEMENT SERVICES INC.
Customer Service Associate
Provided excellent customer service for a 265-person law firm. Sorted and delivered mail; operated mail machines, FedEx and Arrival systems and answered phones. Proficient in handling internal and external messengers.
09/1989-08/2006 KATTEN, MUCHIN, ROSENMAN New York, NY
Customer Service Associates
Sorted and delivered mail; prepared federal express shipments; prepared all copies for files, "Arrival system", and answered phones.
EDUCATION: FORT HAMILTON HIGH SCHOOL Brooklyn, NY
High School Diploma