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Customer Service,Administrative Assistant,Business & Office Manager

Texas City, Texas, United States
December 29, 2017

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Hands-on, task focused professional with strong communication skills leveraging vast customer service and leadership experience. Pays close attention to detail for accurate and compliant documentation.

§Academic Honors Recognition / Honor Roll.

§Experience with Microsoft Office (Word, Excel, and PowerPoint). Type 40 WPM.


Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare

Co-Payments Deductibles HIPAA Compliance Meaningful Use ICD-9/ICD-10

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

EOBs Payment Posting Revenue Cycle Management Scheduling

Insurance Verification Insurance Billing Procedures Insurance Claim Processing

Manage Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation

Medical Billing HCPCS Introduction to ICD-10 EOBs Co-Payments

Medical Billing Medical Coding ICD-9-CM HCPCS CPT Introduction to ICD-10 Medical Terminology

Practice Management Medical Office Procedures Anatomy & Physiology

Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility


Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2017


Breaux's Carpentry - Hitchcock, TX 05/2006 – 12/2016

Business Manager / Bookkeeper

§Conducted and administered fiscal operations, including accounting, planning budgets, establishing rates for services, and coordinating financial reporting.

§Directed, supervised and evaluated work of subcontractors.

§Conducted hiring of subcontractors; established schedules and workloads for subcontractors.

§Developed and maintained computerized record management systems to store and process data such as personnel activities and information and to produce reports.

Childs Bros. Motor Co. - Galveston, TX 01/1993 – 12/2005

Office Manager/Secretary

§Managed accounts payable and receivable.

§Calculated end of year totals and tax preparations.

§Managed contracts and contacted insurance companies for proof of coverage for customers.

§Filed paperwork and entered data into computer system.

§Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.

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