Test Manager

NAGALAKSHMI VELURI

Fremont, California (San Francisco Bay Area)

+1-408-***-**** ***********.******@*****.***

Visa: EAD

Experience Summary

** ***** ** ******** ** (Manual/DatawareHouse/Automation) experience in Health Care, Telecom, Hi-Tech and other domains.

●Experience as QA Lead and QA Manager

●Experience in Manual Testing, Automation Testing and as Business Analyst

●Experience in ETL/Data Migration Testing, Functional Testing, Mobile Apps Testing, SOAP UI, Web Services and UAT Testing

●Have Automation Testing experience using QTP, Silk, Data Validation and Selenium(Basic level) Tools

●Have good experience as Business Analyst

●Excellent Knowledge on ISO, CMM & TL9000 Quality Standards

●An effective QA Leader with proven abilities in Planning, Organizing and Managing resources and deliver in Agile way

●Certified in CSM, CSTE, MS CRM Dynamics 2012(MB2-700) and HP QC 10.0

Technical Skills

Software / Products

Tools

Kenan FX 11.7(Telecom Billing)

SingleView,Metasolv

CRM(Oracle, MS Dynamic, Siebel & Chordiant)

SAP-SD, MM

SQL, PL/SQL

Java(Basics), VB Scripting

TIBCO(Middleware), Informatica (ETL

Load Runner 8.0

HP Quality Center 11.0(Test Management)

Silk Test 6.5

QTP 8.2

Star Team, Bugzilla, Team Tracker, Rally

Data Validation Tool (ETL Automation)

Selenium, JIRA,Rally

Functional/Domain Expertise

HealthCare/Insurance,Telecom, Retail, Hi-Tech

Projects Profile

Cambia Health Insurance, Portland, USA

July 2015 to Mar 2017

QA Lead

Information LifeCycle Governance (ILG) is migration of artifacts from legacy systems (IBM products) to Cambia in-house built systems (Radar). The artifacts in legacy systems are of different doc types like PDF, MS docs, images etc … The artifacts should be migrated along with annotations and metadata associated with the legacy artifacts.

Responsibilities:

Preparation of Test Plan and Test strategy for ILG project and automation of validations using DVT tool

Delivering the project as per the miles stones and providing sign Off in ILG releases

Test Execution planning and participating in conference calls with client to discuss Weekly status and testing related activities

Participating in specification documents design/review meetings, test plan reviews and bug triage meetings

Preparation of Traceability/Configuration matrix between Requirements, Functional specifications, different configurations and test scenarios

Performing analysis of RCA report on the bugs

Participating in Test Asset review to ensure the compliance to standards and ensure the correctness of the content

Undertake a Lessons Leant session after every delivery outlining the best practices followed and the challenges faced.

Providing Test Effort and ETA for the parallel running projects

Tools:

DVT, Rally

Microsoft, Seattle, USA

Oct 2013 to Jun 2015

QA Lead, QA Manager

Internationalization testing of an enterprise product handling faster release cycles for the Internationalization versions of the MS CRM Dynamics product. Internationalization Testing involves testing of the product on Desktop, Mobiles and tablet as well.

Responsibilities:

Resources Planning for parallel running releases, involving in WSR and MBR(Monthly Governance Report) with customer

Delivering the project as per the miles stones and providing sign Off for the CRM releases in Localization

Test Execution planning MS CRM Dynamics for Localization(Internationalization) Testing Participating in conference calls with client to discuss Weekly status and testing related activities

Participating in specification documents design/review meetings, test plan reviews and bug triage meetings

Involved in preparation of Test Strategy, Test methods and Test exit report

Preparation of Traceability/Configuration matrix between Requirements, Functional specifications, different configurations and test scenarios

Performing analysis of RCA report on the bugs

Participating in Test Asset review to ensure the compliance to standards and ensure the correctness of the content

Undertake a Lessons Leant session after every delivery outlining the best practices followed and the challenges faced.

Providing Test Effort and ETA for the parallel running projects

Tools:

Product Studio, Term Studio

TCS, HYD, INDIA

Davita, Nashville, USA

Jan 2011 to July 2013

Business Analyst, QA Lead

Davita is a leading provider of kidney care in the United States, delivering dialysis services to patients with chronic kidney failure and end stage renal disease. Kingfisher(Revenue cycle management system) comprises of business rules engine that will encompass the rules associated with the Pre-Claim, Claim generation, Claim Pricing, posting, collections and A/R functions. The solution will be supported by the setup and tools like dashboards, reports, security features, data tools and Data Loading to serve various business purposes. The core business processes would be covered under the three modules Claim Pre-Processing, Claim Generation and Claim Post Processing.

Responsibilities:

Test Execution planning for System Testing and Data Load Testing

Participating in conference calls with client to discuss Weekly status and testing related activities

Participating in specification documents design/review meetings, test plan reviews and bug triage meetings

Involved in preparation of Test Strategy, Test methods and Test exit report

Preparation of Traceability matrix between Requirements, Functional specifications and test scenarios

Performing analysis of RCA report on the bugs

Participating in Test Asset review to ensure the compliance to standards and ensure the correctness of the content

Undertake a Lessons Leant session after every delivery outlining the best practices followed and the challenges faced.

Requirement Traceability, Test Results Managements and Defect tracking using the Quality Centre Tool

Tools:

HP Quality Center 11.0, Rally

TalkTalk Telecom Group PLC, London, UK

Jul 2007 to Nov 2010

Test Analyst, Test Lead

The TalkTalk Telecom Group PLC ("TalkTalk Group") is one of the leading fixed line voice and broadband telecommunications businesses in the UK.

The Operations Support Systems has suite of systems to cater to the end-to-end business of TalkTalk . The major systems are PIE/Online - Order Entry System, Chordiant CRM, Single View (Billing system), Opal/SI/Cogito – Provisioning system,TIBCO- EAI and Order Management,Data Migration (ETL) from TUK to TRIO

Responsibilities:

Participating in conference calls with client to discuss daily status and testing related activities

Participating in specification documents design/review meetings, test plan reviews and bug triage meetings.

Involved in preparation of test plans and Test exit report for various projects/releases

Involved in all phases of ETL process from SIT Team

Providing Estimates/ timelines for major releases and CRs

Preparation of Traceability matrix between Requirements, Functional specifications and test scenarios

Planning the execution of test cases, daily task allocation, RCA

Participating in Test Asset review to ensure the compliance to standards and ensure the correctness of the content.

Performing appraisal system for the team members

Mentoring and grooming team members towards career aspirations

Tools:

Bugzilla, HP Quality Centre10.0 & TOAD

TCS, HYD, INDIA

TTSL, Hyd, INDIA

Mar 2005 to Jun 2007

Test Analyst, Module Lead

TCS is the outsourcing partner for IT solutions of TTSL. A separate Solution Assurance Group was initiated at TTSL to cater to the quality of the Business Critical Applications, Architecture enhancement projects, Change Requests and Major releases.

The Operations Support Systems has suite of systems to cater to the end-to-end business of TTSL. The major systems for Post-paid and Prepaid are

EPOS Post-paid – Web based Order Entry system, CAP – Order Entry system, Metasolv – Order Management System, Oracle CRM, Kenan Arbor, Kenan FX (Billing System), SAS provisioning System of customers on HLR, AMD for Usage Processing

Responsibilities:

Created the test cases for various forms of the applications, Involved in Test plans

Performed Functional, System, Integration and Regression testing.

Preparation of Traceability matrix between Requirements, Functional specifications, test scenarios, Test plans and test scripts.

Identifying critical scenarios for Performance testing, generated scripts and running the scripts using Load Runner

Participating in specification documents design/review meetings, test plan reviews and daily bug triage meetings.

Involved in scripting regression scenarios and running them using QTP

Preparing Test,assets for team, UAT Support,Mentoring and helping other team members in Testing

Tools:

Mercury Load Runner, QTP, Mercury Quality Center

VALUELABS, HYD, INDIA

Snapfish, San Francisco USA

Feb 2004 to Feb 2005

Test Analyst

Snapfish is an independent business unit of District Photo, the world's largest mail-order film processor, with operations in the U.S., U.K. and Canada. With Snapfish, you can instantly share photos with friends and family worldwide, right from your computer, enhancing the experience of photography, whether you use a digital or film camera.

Responsibilities

System Testing of Snapfish products like Film Developing, PhotoGifts, Stationary Gifts, CardStore, Poster Prints, AOL- YGP Integration

Preparing Testplans and writing Testcases for the Snapfish features

Reporting bugs and tracking in BUGZILLA

Snapfish-Automation using Silk Test Functional Tool

Involved in Execution of automated scripts by passing test data through Excel Sheets(Data Driven Testing)

Involved in Snapfish Subscribers like Clark, York, Mystic web sites end to end Testing

Tools

Silk Test

Career Profile

Dates

Organization

Designation

Dec 2010 to Mar 2017

TATA Consultancy Services Limited

Assistant Consultant

Nov 2008 to Nov 2010

Patni Computer Systems Ltd.

Software Specialist

Feb’ 2005 to Oct 2008

TATA Consultancy Services Limited

Information Technology Analyst

Feb 2004 to Feb 2005

VALUE LABS

Software Engineer

Educational Qualification

Degree

Institute

Major and Specialization

Bachelor of Engineering

S.R.K.R Engg College, Andhra University, INDIA

Mechanical

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