BRENDA JAYNES

*** ****** ****, *********, ***** Carolina 29072

803-***-**** ac3ukj@r.postjobfree.com

PROJECT/OFFICE MANAGEMENT

Highly capable, energetic. customer service oriented professional in search of the right opportunity! Great at identifying strategies, initiatives and administrative practices to support service excellence and employee/ community relations. Have demonstrated incomparable organizational and project management skills and have extensive experience working with the general public in medical office and service industries. Consistently given projects and assignments beyond normal job duties because I follow through and meet deadlines.

KEY COMPETENCIES

HIPPA Compliance Electronic Medical Records Software Experience (eMD's) Medical Practice Accreditations Insurance Referrals and Authorizations Cost Containment Staff Scheduling Patient and Customer Scheduling Sleep Lab Management Experience Operations Experience (Accounts Receivable, Accounts Payable, Payroll, and Staff Scheduling) Notary Public

PROFESSIONAL EXPERIENCE

Chicago Bridge & Iron Services, LLC (AKA CB&I Services) Plainfield, Illinois 06/08/2015 - 07/31/2017

VC Summer Nuclear Plant, Jenkinsville, South Carolina

Crew Services/Apprentice Boilermaker

Provided services for approximately 70 crew members and staff (ordered and maintained stock and supplies, prepared and/or obtained meals, kept eight facilities clean and organized and drove crew in, out and throughout plant).

Assisted Administrators and crew as necessary and assisted Safety Engineers with health issues

SC Internal Medicine Associates and Rehabilitation, Irmo, South Carolina 2006 - 05/2015

Office Coordinator and Medical Records Specialist

Communicated medical record request and ensured completion in a timely manner. Oversaw receipt and provider notification of dictated reports.

Assisted patients in understanding their health benefits and verified insurance information (knowledge of insurance terminology)

Answered phone calls from patients, hospitals and pharmacies, scheduled appointments for office visits, sick visits, follow-ups and all lab test and checked out patients. Scanned important documents, posted money on patients files that pay co-pay, co-insurance and/or any money towards a balance

Communicated with other medical offices, physicians and families while complying with HIPAA

Coordinated office and physician hosted events (annual Christmas party, annual summer party and Physician/Managing Partner dinners and meetings, etc.)

Sleep Lab of Columbia, Columbia, SC (Division of SC Internal Medical Associates)

Sleep Lab Manager

Served as primary liaison between patients, staff, physicians and Medical Director of the Sleep Lab. Oversaw the center's compliance with the American Academy of Sleep Medicine's accreditation guidelines and standards.

Assisted with compilation of quality assurance data for reporting to the Medical Director and the Academy of Sleep Medicine (AASM)

Coordinated Sleep Lab marketing efforts and demonstrated growth and profitability

BRENDA JAYNES (CONTINUED) Page two

Maintained vendor contracts and accounts payable, scheduled all sleep studies, sleep study follow-up appointments and maintained sleep records

Oversaw center's transition of paper charts to electronic charts

OTHER EXPERIENCE

Owner Operator and Wedding Director (2002 -2014) for Brenda Jaynes Weddings in Columbia, South Carolina after having worked as Office Manager for Colonial Restaurant and Don's Used Cars in West Columbia from 2003 - 2006. Worked from 1995 - 2003 for Touchstone, Inc. in West Columbia, South Carolina as Office Manager for a company handling Right of Way Acquisition and Federal Realty, Inc.. Worked as Office Manager for American National Insurance in West Columbia, South Carolina from 1987 - 1995.

Notary

REFERENCES

Available upon request