Sales Office Assistant
Resume:
ELSHADAY
TADESSE
Youngstown, OH 44502
*************@*****.***
Languages:
English
Amharic
Education:
BSBA, May 2018
Major: Marketing
Management
Minor: Management
Information System
GPA: 3.54/4.00
Youngstown
State University –
Youngstown, OH
Williamson College of
Business Administration –
AACSB Accredited
Computer Skills:
SAP, INFOR, C++,
Microsoft Excel, Word,
PowerPoint, Outlook,
NetSuite, Visio
Relevant Courses:
■ Supply Chain
Management
■ Business Process
Integration
■ Marketing Research
■ Management
Information System
■ Programming Problem
Solving
■ System and Design
Analyses
Scholarships and Honors:
■ ERP Certificate
■ Sales Certificate - AMA
■ Dean’s List: 5
Semesters
■ Hanzely Scholarship
Professional and Industry Experience:
Corporate Trainer, AT&T (Evo Marketing firm) June 2017
Developed and conducted sales training for a team of 10-15 employees
Interviewed new candidates for Account Executive position
Participated in leadership meeting for strategic decision Account Executive, AT&T (Evo Marketing firm) May 2017
Learned to build relationships with customers by offering customer support service
Developed new strategies on how to increase customers satisfaction and identify potential customers
Targeted and acquired customers and consistently increased sales volume
Higher Ed Sales Intern, Turning Technologies Inc. May 2016 – May 2017
Worked closely with the sales team to increase potential users
Effective calls with leads and potential users
Conducted research to increase productivity by targeting community colleges
Collaborated with team for strategic planning, decision making, and market analysis
Updated enrolment and customers’ information record on Excel and CRM Database
Peer Mentor, International Program Office September 2015 – May 2016
Assisted incoming international students with orientation, course registration, and encouraged them to participate in various activities
Monitored student mentor progress and ensured they fulfilled their academic responsibilities, and arranged meetings with them twice a month
Reported weekly activities to the admissions coordinator to ensure continuous progress and communication between the student and mentee
Student Office Assistant, Human Resources September 2015 – May 2016
Effectively communicated with campus personnel and co-workers as well as assist in organizing and filing
Operated office equipment such as copy and fax machines
Provided effective and responsive service to the department Student Office Assistant, Social Work May 2015 – June 2015
Created documents in Microsoft Word or used predefined templates and form letters
Created and maintained files in Microsoft Excel
Assisted the department staff with different tasks such as, filing, organizing, printing and others
Student Assistant/Translator, History Department January 2015 – May 2015
Worked directly with a History professor to translate languages (Amharic, Guragna and Oromigna) to English
Provided written interpretation services
Verified information from original text to ensure appropriate interpreting
Ensured all written translations conform to the original text Leadership and Activities:
Culture of Community Collaborative, Member April 2016 – Present
Effectively work and share ideas with the university`s president and representatives from each department
Address race, culture, and ethnicity barriers to create a diverse and inclusive environment
International Pals, Recruiter April 2016 – May 2017
Organized interactive events where international students developed their communication and social skills
Exposed students to a wide range of extracurricular activities to diversify their college experience
American Marketing Association (AMA), Treasurer August 2016 – May 2017
Maintained the organization account expense and income
Coordinated different events on compass
Networked with company leaders for future employment
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