Customer Service Office
Resume:
Kelsey Lane
*** *. ********** #*** *** Cruces, NM 88011
********@****.***
Core Competencies
Payroll, accounts payable/receivable, invoicing, collections
•
Quick Books, Microsoft Word, Excel, Power Point, Outlook
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Ability to efficiently manage multiple assignments, tasks, and projects with ease
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Superior communication skills
•
Proficient internet/computer skills
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Excellent customer service and telephone etiquette
•
Experience
Jennifer & Marc Estrada
March 2017 Current Las Cruces, NM
Nanny
Performed nanny duties for one infant
Changed diapers and fed up to 3 times a day
Did laundry daily
Ran daily errands
Home Repair Contractors June
2013 March 2017 Las Cruces, NM
Office Assistant/General Office Supervisor June 2013
July 2016
Answer phones
Receivables
Bank deposits
Job scheduling
2
Office cleaning
Office errands
Developed a basic understanding of QuickBooks Pro
Office Manager July
2016 March 2017
Maintained all previous responsibilities and developed excellent understanding of
QuickBooks Pro
Perform bookkeeping/administrative duties for all financial transactions including:
• daily entry of accounting transactions
preparation of financial statements
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monthly financial summaries and reports
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monthly payroll
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bank and account reconciliations
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• calculating and preparing monthly and quarterly tax payments
• filing tax reports
• accounts payable and accounts receivable
• assistance with budget preparation
• helped complete annual internal audit reports for the year of 2016
Created and maintained all schedules to ensure appointments occur on time and
efficiently
Pizza Hut February
2013 – April 2013
Las Cruces, NM
Delivery Driver
Delivery driver
Answer phones
Prepare food
Customer service
Serving
Lane Plumbing June
2012 January 2013
3
Alamogordo, NM
Office Assistant
Answer telephones
Small office errands
Invoicing
Filing
Office cleaning
Education
Las Cruces High School
December 2012
DACC/NMSU
January 2013 Current
Associates in Fine Arts (to be completed Spring 2018)
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Working on bachelors in Clothing, Textiles and Fashion Merchandising with a minor in
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Business
Professional References
Wanda Rose, Office Manager, Home Repair Contractors: 575-***-****
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Jody Munoz, Office Manager, HRC: 575-***-****
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Jennifer Estrada, Friend & Supervisor: 575-***-****
•
4
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