Manager Assistant

THERESA YAZURLO

*** ******* ****, *** ******, PA 18824

Cell: 570-***-****

Email: **************@*****.***

Education and Certification

Keystone College La Plume, PA

Bachelor of Science in Early Childhood Education June 2012 Lackawanna College Scranton, PA

Associates Degree of Science in Early Childhood Education June 2008 Pennsylvania Teaching Certification

In the area of Early Childhood N – 3rd March 2012

Employment Experience

Wayne County Assistance Office – Commonwealth of PA Honesdale, PA Clerk Typist II March 2015 – June 2017

• Provided support to supervisors and caseworkers

• Organized and maintained all incoming applications

• Maintained state documents including logs, records, schedules, files, applications, and payments

• Managed the phone system; directed calls, relayed messages, and set up interviews

• Prepared memorandums for all office communication The Princeton Review Scranton, PA

Education Advisor March 2014 – March 2015

• Managed customer accounts via telephone and email

• Provided recommendations to college-bound, potential graduate, and impending law and medical students who needed assistance with testing, admissions, and academic guidance

• Sold the company’s courses, tutorials, web-based products and admissions services to customers based off of their personal education needs

• Met or exceed monthly goals and key performance indicators set forth by the management team

• Awarded “Employee of the Year 2014” after being with the company for 9 months Western Wayne School District Waymart, PA

Substitute Teacher April 2013 – March 2014

• Maintained the established routines and procedures of the school and assigned classroom

• Followed the lesson plans proved by the absent teacher

• Interacted in a professional manner with students, faculty, and parents

• Encouraged, monitored, and recorded student progress

• Adhered to all policies, rules, regulations, and procedures set forth by the governing School Board Kindercare Scranton, PA

Head Discovery Preschool Teacher August 2012 – March 2013

• Developed age appropriate curriculum for the entire classroom

• Created independent education plans for functional needs students and English as a second language students

• Designed classroom activities and bulletin boards to promote leaning and a happy environment

• Taught children, documented progress, encouraged good behaviors, and prepared three meals per day

• Met with parents/guardians regularly and maintained open communications throughout the year Jakes Elk Lake Tavern Waymart, PA

Assistant Manager In-Training April 2010 – November 2017

• Delivered exceptional service while keeping up with a busy and fast paced establishment

• Respected senior staff member responsible for the successful execution of in house events from start to finish

• Trained and developed new staff members on policies and proper service techniques

• Regularly took on Assistant Manager tasks such as, nightly closeouts, booking private parties, cooking, bartending, scheduling, and supervision of the front/back of house

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