Customer Service High School
Resume:
Professional Summary
Skills
Experience
JULIE E STONESTREET
Inglewood, CA 90305
Ph: 323-***-****
*************@*****.***
Seasoned supervisor with more than 12 years of experience in a fast-paced and high pressured environment. Excellent customer service and communication skills. Track record of achieving exceptional results in time sensitive task. 10 - key Microsoft Word
PowerPoint Active Listening
Critical Thinking Education and Training
Time Management Judgment and Decision Making
Complex Problem Solving Reading Comprehension
Instructing Writing
Learning Strategies Mathematics
Monitoring Customer and Personal Service
Jun 2005 -Present
Los Angeles, CA
Supervisor
Smart & Final
Supervising a team of front end associates.
Supervise others and provide on-the-job training.
Resolve customer and employee complaints.
Demonstrate the ability to gain customers trust and provide exceptional follow-up leading to increased repeat and referral business. Responsible for accurately managing cash in excess to 10,000 weekly. Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
Compute and record totals of transactions.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Calculate total payments received during a time period, and reconcile this with total sales.
Operate computers programmed with accounting software to record, store, and analyze information.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks. Operate 10-key and copy machines to perform calculations and produce documents. Education
References
Inglewood, CA
Jan 1986
High School Diploma
Inglewood High School
Jermone Hughes
*************@*****.***
Tiffany Matthews
***********@*****.***
Fausto Herrera
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