Customer Service Manager

Sara Evans

(***) *** - ****

*************@*****.***

Overview:

An exceptionally motivated professional with a verifiable record of accomplishments spanning six years. Highly creative and recognized as a results-oriented and solution-focused individual. Areas of strength include but not limited to:

Organization Skill Communication Skills

Efficiency Team Player

Computer Literacy Customer Service Specialist

Professional Experience:

C.O.R.E. Centers, Administrator –

June 2016 - Present

Multitask; Answer phones, clean office and equipment, receptionist duties

Create charts, profiles, and workbooks

Update analysis, inventory, schedule, and media

SOP opening tasks and closing tasks

Elevate Energy Partners, Assistant Manager -

January 2016 - May 2016

Lead Correlations daily with energy and mindset

Drive groups out into area

Full access to sales and appointment with Quick books

Trained on sales with Hero Program

Programmed tablets for Spotio and Mirador

Ordered new badges and supplies

Dental Office, Assistant Manager -

May 2013 - January 2016

Answering multiple lines, multitasking, etc

Organizing old files in alphabetic order

Creating new patient folders with personal information including but not limited to insurance

Payments, mail appointment reminders, and confirm appointments

Update insurance, Set up and finish payroll

Starbucks, Shift Supervisor -

February 2012 - January 2016

Floor leader, assisted with employee schedule

Daily order, delegated tasks and responsibilities

Helped team strategize sales tactic to maximize sales

Trained new baristas, updated Sales board, and organized Store

Restocked store periodically throughout the day, and deep cleaned store

Cozy Croft Veterinarian Hospital, Assistant Manager/ Vet Tech Assistant -

March 2011 - January 2012

Inventory, Cash handling, Answer phones

Multitasking, front office and back office support

Cleaned kennels daily

Cleaned patient privacy rooms

Closed office and balanced cash EOD

Stonefire Grill, Waitress -

June 2010 - March 2011

Food runner, line runner, restock supplies

Cashier, cash handling, dine-in and take-out

Take-out orders, restock, cashier, line-runner

Organize restaurant, sweep, consistent placement, attention to detail

Bussed tables, checked on tables, cleaned perimeters

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