HIGHLIGHTS OF QUALIFICATIONS

Government Security Clearance and Notary

Over 10 years of analytical experience with demonstrated strengths in problem resolution, research, and accuracy and 3 years Supervisor training.

Proficient in Microsoft Windows Software

Experience in Loan Production System (LPS), MortgageServ, Access Database, StatusMart Workflow, Title Settlement Solutions (TS2), iPortal, HERMIT, Ultipro, Edge, Landsafe, SMART

Hazardous Material Tech Certified, Combat Life Saver Certified (Yearly Recertification)

PROFESSIONAL EXPERIENCE

US Army Reserves: Fort Worth, TX

Chemical Operations 01/2008 - Present

Experience in complex radio communications, Experience in handling confidential materials and chemical detection equipment, Trained in diffusing hostile situations, Process DTS forms for Travel expenses. Assistant supervisor to team of 9 personnel, Administrative support, supplies, CBRN Training

SleepDallas.com: Frisco, TX

Patient Coordinator 04/2017 - 12/2017

Schedule patients for a sleep study and oral device to control sleep apnea. Take impressions of patients teeth for sleep apnea oral device. Manage patient charts keeping all HIPPA and personal information properly filed. Assist with other office ongoing projects.

Yoh Services - First American: Westlake, TX

Escrow Analysist Associate 01/2015 – 09/2015

Analyze Risk Management, verify personal information on proper documents, submit for approval. Research property titles for complete hand off from one bank to another. Assist with ongoing department projects.

Deval LLC: Irving, TX

Subordinate Mortgage Associate 02/2012 - 04/2013

Contractor for HUD (Housing and Urban Development),Loss Mitigation professional, Process Payoff of second lien on various HUD programs such as GNND, Nehemiah, H4H, 235-I, Maintain Secretary Held portfolio, Ran Subsidy Billing Reports monthly, Process COI (Certificate of Indebtedness) Analyze Risk Management, Subordinations and Notarize Federal Housing programs, Assist with ongoing department projects

Meetings Professional International: Dallas, TX

Member Service Coordinator 01/2010 - 10/2011

A liaison between 13 chapter leaders and chapter members. Liaison between the loan officer, loan officer assistant, realtors, builders and the customers, Communicate with other departments and management in regards to adjustments of customer accounts, Run reports of members current and delinquent membership accounts. Process payment for member accounts.

Aerotek - Bank of America: Richardson, TX

Home Servicing Specialist 02/2009 - 08/2009

Work on multiple systems to clear loan stipulations within the guidelines and standards for underwriting approval. Verify of information and assemble a completed document file to Underwriting and Closing, Order titles, tax cert., payoff statements, and subordination agreements, Order Appraisals, pull credit or retrieve verification of mortgage.

Old Castal Glass: Plano, TX

Human Resource Assistance 01/2006 - 11/2007

Daily reviewing and filing of active and terminated employees’ personnel files, of new hire/annual policies. Daily communicating with off site location HR Managers in regards to Benefit and DOT changes. Upload and export monthly Termination report convert into a PDF to email to locations as well as Vice President. Annually input EEO-1

H&R Block Mortgage: Richardson, TX

HUMDA Specialist 02/2004 - 03/2005

Assist with ongoing department projects. Work on multiple systems to clear loan stipulations within the guidelines and standards for underwriting approval. Verify of information and assemble a completed document file to Underwriting and Closing. Order titles, tax cert., payoff statements, and subordination agreements, Order Appraisals, pull credit or retrieve verification of mortgage. Reviewed, Added/Removed state reviewed fees on Bankrupt or Foreclosed property. Verify required HMDA data. Manage pipeline to insure all loans do not exceed compliance time limits and ensure necessary data in the LPS. Printing and mailing of all advanced disclosure, forwarding loan folders to the appropriate departments. Reviewing and analyzing loan to insure process correctly. Review and verifies data collected to assure all information corresponds with loan documentation.

Citi Morgage: Irving, TX

Programmer Analyst 03/2003 - 11/2003

Assist with ongoing department projects. Work on multiple systems to clear loan stipulations within the guidelines and standards for underwriting approval. Verify of information and assemble a completed document file to Underwriting and Closing

EDUCATION

North Central Texas College Associates of Applied Science - Criminal Justice/Business Management

2003 - Present Sigma Alpha Phi Chapter, Corinth, TX

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