Customer Service Sales Representative
Resume:
Resume’ of: Michelle E. Rayner
**** *** **** ******, **. 36605
251-***-**** ~ *****-***************@*****.***
Career Objective
I have vast experience in the financial and customer service industries. I am a dedicated, hardworking, reliable and a trustworthy individual who is seeking a position with an organization that offers job security, recognition and promotion based on job performance.
Experience
Rayner Pilot Car Service
May 2008 to present
6373 Bay Road
Mobile, Al. 36605
Position: Owner Operator
Duties and Responsibilities; Escort oversize loads safely and on time while complying with all local, state and federal laws and regulations. Coordinate with company representatives and act as a liaison to productively schedule and perform any necessary paperwork required. Produce consistent customer service and financial growth through effective marketing and sales practices, with an emphasis on customer satisfaction. Prepare and manage all accounts payable and receivables.
Alliance Resource Mortgage
June 2003 May 2008
Supervisor: Dan Robertson
1404 Hillcrest Road
Mobile, Al. 36695
Position: Senior Loan Officer
Closed May 2008
Duties and Responsibilities; Utilize marketing and sales strategies to effectively communicate the company’s products and services to secure customer relationships. Evaluate, authorize and recommend approval of real estate loans for purchase money or refinance for Conventional, FHA, VA, Alta A and Subprime loans. Advise borrowers on financial status, method of payments while regarding Federal and State regulatory practices. Identify complex problems and review related information to develop and evaluate options and implement solutions.
Input proper loan information into the system for processing. Gather information and take each file from pre-approval to closing. Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company policy and all Federal and State guidelines. Order and coordinate loan documents for Conventional, FHA, VA, Alta A and Subprime lending. Meet crucial deadlines requested. Coordinate with customer, title Company, lender and any required service provider necessary to complete and bring file to close.
First Southern Mortgage
September 1995 to June 2003
6352 Piccadilly Square Drive
Mobile, Alabama 36609
Position: Senior Loan Officer
Closed
Duties and Responsibilities; Utilize marketing and sales strategies to effectively communicate the company’s products and services to secure customer relationships. Evaluate, authorize and recommend approval of real estate loans for purchase money or refinance for Conventional, FHA, VA, Alta A and Subprime loans. Advise borrowers on financial status, method of payments while regarding Federal and State regulatory practices. Identify complex problems and review related information to develop and evaluate options and implement solutions.
Input proper loan information into the system for processing. Gather information and take each file from pre-approval to closing. Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company policy and all Federal and State guidelines. Order and coordinate loan documents for Conventional, FHA, VA, Alta A and Subprime lending. Meet crucial deadlines requested. Coordinate with customer, title Company, lender and any required service provider necessary to complete and bring file to close.
Prior to 1995 I worked with;
Brentwood Mortgage-Senior Loan Officer
Family First Mortgage-Branch Manager
Beepers Unlimited-Sales Representative
Bellsouth Communications-Sales Representative
Danka Copies Incorporated-Sales Representative
To whom it may concern;
Recently I worked with The Best Irs, representing State Farm as a field fire and property adjuster and currently have a temporary license for the state of Alabama. Although my 20+ years of experience was mainly in the Real Estate Mortgage industry, I am open to other industries that can benefit from my skills and expertise.
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