Sales Manager

Curriculum Vitae : Pherly Grace Herrera Miranda Page 1

Pherly Grace Herrera Miranda

Email Address : ****************@*****.***

Mobile No.: +639********* / +639********

Career Objectives:

• To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.

Core Competencies :

• I am a result-oriented person that can work well under pressure and in all levels of the organization.

• Excellent in writing, reading, and speaking ability, active listening, time management, service oriented, critical thinking and decision making.

• Proficient in Microsoft Office (Word, Excel & Power point) Professional Experience

A. Mazaya Consulting Engineers L.L.C., Dubai, U.A.E. October 2013 – October 2016 Administrative Secretary

Duties & Responsibilities:

• Performs experience level secretarial tasks of a confidential nature including but not limited to producing letters, reports, memorandums, etc. via the computer; makes photocopies, files, distributes mail.

• Communicates in a positive and effective manner with Client, staff, Country Manager, Site Project Manager(s), Site Engineer(s), Government Representative(s) and/or visitors.

• Answers telephone communications and record messages.

• Maintains files and financial records

• Transcribes dictation

• Maintains attendance reports, leave records, trip records and logs

• Maintains and processes forms

• Orders, distributes, and keeps an inventory of supplies

• Performs other duties assigned

B. Oxygene Fashion at Dubai Mall Dubai, U.A.E. May 2012 – September 2013 Sales Executive

Duties & Responsibilities:

• Direct selling to the consumer or end user.

• Listening to customer requirements and presenting appropriately to make a sale;

• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;

• Acting as a contact between a company and its existing and potential markets;

• Gathering market and customer information;

• Representing their company at trade exhibitions, events and demonstrations;

• Advising on forthcoming product developments and discussing special promotions;

• Liaising with suppliers to check the progress of existing orders;

• Checking the quantities of goods on display and in stock;

• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;

• Reviewing your own sales performance, aiming to meet or exceed targets;

• Attending team meetings and sharing best practice with colleagues. Curriculum Vitae : Pherly Grace Herrera Miranda Page 2 C. Tasheel (ITQAN Businessmen Services) Dubai, U.A.E. January 2010 – April 2012 Cashier

Duties & Responsibilities:

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Greet customers entering establishments.

• Maintain clean and orderly checkout areas.

• Resolve customer complaints.

• Answer customers' questions, and provide information on procedures or policies. D. Ledesco Development Corporation Makati, Philippines 2007 – 2008 Secretary

Duties & Responsibilities:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Arrange conferences, meetings, and travel reservations for office personnel.

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

• Locate and attach appropriate files to incoming correspondence requiring replies.

• Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.

• Schedule and confirm appointments for clients, customers, or supervisors.

• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

• Collect and disburse funds from cash accounts, and keep records of collections and disbursements.

• Supervise other clerical staff, and provide training and orientation to new staff. E. Sibil Bar & Restaurant Moonbay Marina, Subic Bay, Philippines 2004 - 2006 F&B Hostess

Duties & Responsibilities:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Offer consistently professional, friendly, warm and engaging service

• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.

• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner

• Set up the outlet prior to the business hours along with the service team

• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables

• Observe the cleanliness and maintenance of the outlet and the entrance area

• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact

• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests

• Reassure the guests’ satisfaction upon their departure. Educational Background

• B.S. Computer Science (under graduate) STI College (Bacoor, Cavite) 2004 to 2004

• Secondary Bacoor National High School 1999 to 2003

• Elementary Longos, Elementary School 1993 to 1999

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