Professional Experience Engineer

C u r r i c u l u m V i t a e

C u r r i c u l u m V i t a e

C u r r i c u l u m V i t a e

Anshu Singhania

OBJECTIVE:

To gain system /network administration knowledge with a reputed IT company. Specific area of interest includes Windows2003 & Looking for a long term or permanent, progressive position with an organization where present skill can be expanded upon professional growth.

PERSONAL DETAILS

Address :Rameshwar tower flat No-1001 A-wing tower 1 opposite.Mithalal jain b

Bungalow New Golden Mira Bhayander road Bhayander east

Phone No :887-***-****

E-mail :*********@*****.***

Date of Birth : 10 th April 1981

Languages : English, Hindi, Marathi Marwari

Educational Status : HSC Passed (Sir/ madam I submit my qualification details after 1 half month I was married and divorce is going on so all papers is there)

MAJOR STRENGHTS ACHIEVEMENTS

●Good Communication skills

●Have good knowledge of the technicalities the process involved in IT services industry ● Excellent team player with the ability to motivate and drive a team as when necessary.

PROFESSIONAL QALIFICATION

Having Knowledge of Computer software

●Ms-Office-97-

●MS-Excel

●MS-PowerPoint

●Internet Access

●Windows XP

●Adobe Reader (well versed with call logging tool on Software)

PROFESSIONAL EXPERIENCE TOTAL EXPERIENCE 3+Years _

Current Employer Swan Solutions October, 2009 to till date

DEGISNATION Help desk Call coordinator” at SBI Life Insurance Co Fort Site)

JOB RESPONSIBILITIES :

● Primary in Charge for all administrative issues related to the site.

● Assign calls logged through Web interface to respective engineer / vendor

●Coordinating with third party vendor for replacement & repairs of laptop/desktops.

●Monitor Service desk functioning and performance

●Ensure calls are attended and resolved within SLA timelines

●To handle escalation and ensure their speedy resolution.

● Answer to queries received over phone / mail ● Call tracking, update and closure

Employer Zee Telefilms (2Years)

DEGISNATION Call Coordinator ” in IT Department .

JOB RESPONSIBILITIES:

●Handling calls from customers & various departments.

● Organizing meeting for different Companies handling shop’s related activities

My Assets:-

●Excellent relationship management skills with the ability to relate to people at any level of business and management with global experience in the service industry. ● Skilled at handling multiple tasks and projects simultaneously.

●Team leader with excellent written, communication, inter personal and problem solving skills.

Last Employer Essel Group

As a Personal Secretary Managing Director Fab India Kavita Goel

Planned and supervised all personal travel arrangements including air travels,

Ground transportation and accommodations.

Maintained and managed activities, commitments and deliveries

Planned the Time table schedule of business personal and weekend events

Efficiently managed telephone calls,emails and collected/sort mail

Scheduled and coordinated creative and educational activities weekly

Core skills acquired, adaptability, planning and organizing and good communication skills.

OTHER ACTIVITIES HOBBIES:

Listening to Music and Other Curricular Activities.

DECLARATION:

I hereby declare that the information furnished by me in above written particulars is true to the best of my knowledge and belief

If you feel my experience and expertise match the needs at your esteemed organization then feel free to contact.

Place: Mumbai

Thanking You,

Anshu Singhania

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