Medical Records

NINA H. GREGORY

**** ****** ******, ***** ********, MD 20774 ● (Phone) 240-***-**** ● ***************@*****.***

Seeking a challenging position within the medical field where I can maximize my potential to be a valuable asset; demonstrating my experience in patient benefit processes, customer relations, administrative management, healthcare administration and records management.

EDUCATION:

Prince George’s Community College, Largo, MD Major: Child Development Completed 1997

WORK EXPERIENCE

Children’s National Hospital 2017 – Present

Emergency Room Clerk (part-time)

Administer registration of patients and passed on information to required hospital departments.

Provide exceptional customer service and interact effectively with physicians, patients, visitors and other staff.

Adhere to organizational and departmental specific safety standards and guidelines.

Conduct patient interviews to obtain required information, complete requested forms, and obtain signatures.

Clarify hospital’s billing policy.

Collect and post patient copays.

Providence Hospital, Washington, DC 2015 - 2017

Health Information Specialist/Medical Records Specialist (temporary)

Maintained a working knowledge of international classifications of diseases (ICD-9).

Maintained confidentiality of health information.

Coordinated as representative for Custodian of Medical Records.

Collaborated with staff members.

Assured records are received in department.

Formulated medical records for scanning.

Coordinated with physicians about incomplete medical records.

Aided release of information.

Executed varied clerical duties.

Verification and follow-ups on claims that have been denied and appealed to insurance carriers.

Scanning documents in to files and creating folders in system for all patients.

Veterans Affairs Medical Center, Washington, DC 2008 – 2015

Health Information Technician

Analyzed medical records for Armed Forces Veterans with service connected, military related injuries and illnesses.

Audited medical data, eligibility/benefits statuses

Orchestrated various classifications systems, code, categorize patient information for insurance reimbursement purposes, for databases, registries, and to maintain patients’ medical and treatment histories.

Ensured quality, accuracy, accessibility and security in both data and electronic systems.

Electronically recorded data for collection, storage, analysis, retrieval and reporting.

Promoted outreach for My Healthy Vet Program, health fairs and community outreach.

Protected patients’ health information for confidentiality, authorized access for treatment and data security.

Performed duties related to the receipt, scanning, indexing and transfer of health and administrative information.

Reviewed referrals from other medical facilities and medical staff for data approval.

Analyzed and verified veterans’ claims information.

Processed, posted and tracked financial data and records.

Verified and followed-up on claims that had been denied and appealed to insurance carriers.

Scanned documents into electronic files and created system folders for all patients

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