UTSAV PATEL
Mississauga, Ontario
Phone No:437-***-**** Email: ****************@*****.***
CAREER OBJECTIVE
To be a full time pharmacy assistant where I can utilize my skills and knowledge for the well-being of the patients.
SUMMARY OF QUALIFICATIONS
Worked as Pharmacy Assistant at Shoppers Drug Mart, Ontario, Canada
Regulated Pharmacist licensed and registered, India.
4 years Retail Pharmacist experience.
Excellent compounding, dispensing and aseptic technique skills such as preparing prescription labels, counting/weighing/measuring medications.
Fluent in English speaking and writing.
Extensive knowledge of laws and regulations governing pharmacy setting.
An excellent team player.
PROFESSIONAL SKILLS
Completed Pharmacy Gold : Entry Workstation Training from Shoppers Drug Mart University
Completed Pharmacy Silver : Filling Workstation Training from Shoppers Drug Mart University
Completed Pharmacy Bronze : Pick-Up Workstation Training from Shoppers Drug Mart University
Hands on training and experience on Healthwatch
Knowledge of MS Office and Internet applications
Excellent knowledge of drug (brand & generic) and their utilization in disease processes
Good command over assessing contraindication of drugs
Ordering medications from wholesalers, receiving and checking supplies purchased
Knowledge of Reporting of Adverse drug reactions based on its severity
Market research and marketing services
Training and managing staff
CUSTOMER CARE SKILLS
Successfully dealt with patients of varying age group
State of art expertise on patient counselling with maintaing their confidentiality\
Able to handle customer requests professionally and effectively
Awareness of and sensitivity to cross-cultural communications requirements and to the needs of a diverse clientle
JOB RELATED WORK EXPERIENCE
Pharmacy Assistant: Aug-2016- To Nov-2017, Ontario, Canada
Patient greeting and confirmation of accuracy of all pertinent prescription information prior to filling,
Data entry of patient care information into Kroll, Health Watch,
Third Party adjudication (if necessary),
Accurate dispensing prescription medications,
Maintenance of pharmacy stock through inventory control systems,
General OTC enquiries from patients and referral to Pharmacist where required and necessary,
Handling customer prescription pick up,
Effective and efficient communication with nurses and the doctors.
Handled verbal prescriptions over the phone.
Maintained accurate, complete and confidential medical records.
Ensure proper storage and disposal of pharmaceutical products/medications in a manner consistent with legal and professional obligations.
Ensured completeness and authenticity of the
Assisting with cashier responsibilities as required in the Pharmacy
Pharmacist: April2013-July 2016
Ashirwad Medicals Stores
Received prescriptions from patients and entered patient information into the computer accurately.
Filled and dispensed prescriptions with precision.
Excelled in compounding skills by making ointments and creams.
Excelled at inventory management.
Accurately handled third party billing and pricing prescription.
Communicated effectively with co-workers, seniors, physicians and supplier in professional manner.
Received prescriptions and dispensed first doses.
Maintained narcotic stock, perpetual inventory and narcotic stock sheets.
Keenly observed IV and sterile preparations and the chemo preparations.
Communicated effectively with nurses and pharmacists.
Good knowledge of computer software for Pharmacy
Working at a full scope of a registered pharmacy technician.
Confirmed accuracy and completeness of pharmaceutical products prepared for release.
Effective and efficient communication with nurses and the doctors.
Handled verbal prescriptions over the phone.
Maintained accurate, complete and confidential medical records.
Ensure proper storage and disposal of pharmaceutical products/medications in a manner consistent with legal and professional obligations.
Ensured completeness and authenticity of the prescription.
In coordination with the HR manager contributed to develop our policy and procedure manual
Coordinating with the Programs Specialist in set-up of new groups, analysis of drug prices for coverage adjustments and various reporting responsibilities.
Management and execution of copayment assistance cards and maintenance of critical duties
In-depth understanding of pharma card program set-up and design
Good skills for setting up and maintaining co-payment assistance and reimbursement programs.
Daily verification and monitoring of incoming inquiries to central department inboxes
Carry out data analysis of drug claims and respond to the inquiries from the pharmaceutical company clients specifically relating to the adjudication of e-Sampling and co-payment assistance programs
Provide customized reports as required
Card order fulfillment co-ordination and inventory tracking required by the e-Sampling
Communicate with pharmacies, provincial PharmaCare governing bodies and drug manufacturers when needed.
EDUCATION
Bachelors of Pharmacy (Bapuji Pharmacy College, Karnataka,India ( Aug 2005- December 2009)
Masters of Science in Clinical Research(Gujarat University,Gujarat,India
(Aug 2010-July 2012)
Masters in Medical Biotechnology(Windsor University,Ontario,Canada)
(Sept-2016 to Present)
References:
1.Hermes ( Pharmacy Associate-Manager)
Ph: +1-226-***-****
2.Sandip Reddy, R.Ph.
Ph: +1-587-***-****