Customer Service Sales

Lisa Cordero

**** ********** *****, **** #*

Carpinteria CA,93013

1-805-***-****

************@*****.***

Education: Santa Barbara High School- Santa Barbara, California General Education Degree June 1984

Work Experience:

Cleaner- March 2014 to August 2017

Pal Cleaning Service- Rio Rancho, New Mexico

~ Cleaned model homes and sales offices for Pulte & Raley Builders Homes including:

- Emptying trash, dusting, and mopping.

- Cleaning windows, mirrors and all glass surfaces.

- Cleaning public restrooms.

Assistant General Merchandise Manager- February 2006 to December 2015 Albertsons- Rio Rancho, New Mexico

-~ Two years in customer service including:

- Helping customers pay utilities.

- Purchasing and cashing in lottery.

- Operating Moneygram, including sending and recieving money services.

- Ordering & stocking all cash register items including candy, gum, & magazines.

- Handling returns and exchanges.

- Helping to resolve customer issues.

- Ordering & stocking all GM products

- Merchandising items for display based on sales ads. Sales Associate- 1999 to 2004

Victoria's Secret Catalog- Rio Rancho, New Mexico

~ Inbound phone sales of items sold in catalogs. Top seller on team. Account Clerk III, Utilization Review Department-1990 to 1999 County of Santa Barbara- Santa Barbara, CA

~ Data entry for all medical claims and authorizations, including:

- Implementing claims within budget guidelines.

- Compiling records for surgeries and treatments.

- Using knowledge of ICD.9 Codes and CPT Diagnosis Codes.

- Working directly with physicians and patients on a daily basis.

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