Human Resource Resources

MUDASSAR AHSAN

* **, Benlight Crescent, Scarborough, Toronto, M1H 1P5, ON, Canada

P: 587-***-**** E: *********@*******.*** LinkedIn: linkedin.com/in/mudassar-ahsan-malik-0b962314

HUMAN RESOURCE OPERATIONS & TALENT ACQUISITION PROFESSIONAL (Generalist/HRBP) with over thirteen (13) years of exceptional track record in managing large & medium sized organizations augmented by a strong post-secondary background in Human Resources, Accounting and Business Administration. Partnered clients on various strategic HR & recruitment projects and played the role of trusted adviser on key initiatives & value based propositions, extensively worked across industries (IT, Telecommunication, Hospitality, Banking & Government) with leading multinationals and regional conglomerates. Qualifications Include:

Thorough understanding of end-to-end recruitment cycle followed by current market trends.

Proficient in recruitment via Applicant Tracking System (ATS).

Provide functional expertise to HR team for successful implementation of policies & procedure in-accordance with organizational operations & government legislations.

Hands-on experience of designing & implementing HRIS in two (2) large multinationals.

Expertise in designing & managing Performance Management System (PMS) and career path.

Successfully delivered OD, restructuring, cross trainings, outsourcing and merger & acquisition projects.

Proven successful experience in establishing HR Department from scratch.

Strong organizational, analytical, problem solving, negotiation and decision making skills

Able to balance multiple priorities and deadlines.

Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint) and familiar with multiple HRIS systems i.e. Lotus Notes, PeopleSoft & KServe.

Multilingual: English, Urdu and Hindi

CORE COMPETENCIES

Human Resource Management Talent Acquisition Negotiation

Merger & Acquisitions Restructuring Cross Trainings

Performance Management (180 & 360) Organization Development Job Analysis

HRIS Development Succession Planning Legal Compliance

Employee Retention Planning

PROFESSIONAL EXPERIENCE

Regional Manager – HR Operations & Recruitment / HRBP, LCC Middle East, Dubai-UAE May 2010-Jun 2017

Spearhead recruitment initiatives for mass requirements of full time Technical & Non-Technical associates by performing end-to-end recruitment cycle that includes attracting talent, screening, interviewing, hiring and onboarding associates in accordance with organization’s requirements.

Compile and analyze related data and information on people programs i.e. headcount control, succession and workforce planning, recruiting programs, training need analysis (TNA) and assesses the environment and effectiveness of human resources initiatives and processes.

Successfully designed and implemented HRIS (KServe) and further integrated with another HRIS (PeopleSoft)

Performed job analysis by evaluating organization’s operations and developing job descriptions & specifications)

Administer, implement, leads and consistently applies human resources policies/procedures within approved corporate objectives according to company’s established policy and legislation

Drive HR processes such as; e-HR dashboard, annual HR review (promotions / Termination, Increments, Job rotations), organizational effectiveness, and performance management (Cost & Benefit analysis)

Conduct performance appraisal annually.

Achievements

Successfully integrated HR during acquisition process of organization.

Developed and implemented Job bands and job family in-accordance to the new organization.

Successfully initiated multiple development programs to motivate and retain employees for long term i.e. Fast Track, monthly reward scheme, Job rotations (international assignments).

Successfully managed HR team in 17 Countries.

Principal Consultant – HR Assessment, Restructuring & Cross Trainings, Etisalat, Dubai-UAE Aug 2009-May 2010

Performed HR Assessment by benchmarking competitors and proposed salary structure, benefit plans, organization restructuring and cross training plans

Developed new organization structure, identified job positions, determined job description and specification along with salary structure to implement.

Recruited internal talent to fill positions in new OPCO and performed end-to-end recruitment cycle to ensure certain skills by recruiting external candidates.

Assess training needs through surveys, interviews with employees, focus groups, and consultation with managers, instructors or customer representatives and designed & delivered cross trainings.

Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.

Achievements

Successfully delivered new MNO of 325 headcount to Etisalat which shows the cost reduction of 73%.

Human Resource Manager, LCC Pakistan, Islamabad-Pakistan Jun 2008-Aug 2009

Designed and establish Human Resource Management & Development function in organization.

Developed and Implemented human resources polices & procedure and launched employee handbook.

Developed and introduced salary structure, employee grade chart, hierarchy, organograms, HR flow charts, performance appraisal / management system.

Designed and responsible for end-to-end recruitment cycle for technical and non-technical roles.

Established systems for employee records i.e. Database, employee filing, dashboards, sample letters.

Designed medical benefit plan for entire organization and launched within the assigned budget.

Achievements

Designed & introduced an employee retention plan that leads to employee satisfaction.

Assistant Manager – HR Operations & Recruitment, ZTE Pakistan, Islamabad-Pakistan Sept 2005-Jun 2008

Manage end-to-end recruitment cycle that includes, placement of job ads, attracting talent, screening resumes, conducting interviews, placement and on-boarding.

Conduct three days orientation session for all the new joiners across the region.

Update HRIS for all the changes in employee record on continuous basis.

Conduct performance appraisal bi-annually / annually

Provide HR support to several department for headcount control, performance appraisal, employee grievances, Increment budgeting, promotion, termination and other HR issues.

Performed Job Analysis for entire organization.

Achievements

Nominated and selected as best support employee for first quarter of year 2008.

Designed and implemented online recruitment system (Designed in Lotus Notes).

Launched Fast Track System to promote talent in the organization.

OTHER PROFESSIONAL EXPERIENCE

Recruitment & Selection Officer, CyberSoft Technologies, Islamabad – Pakistan. Jan 2005 – Sep 2005

Trainee – Finance Section, OGDCL, Islamabad – Pakistan. Jul 2004 - Aug 2004

EDUCATION AND PROFESSIONAL DEVELOPMENT

Human Resource Management Certificate, University of Calgary, AB, Canada 2017

MS – Human Resources (Coursework Completed), SZABIST, Islamabad, Pakistan 2009

MBA – Finance, NUML, Islamabad, Pakistan 2005

B.Com, University of Punjab, Lahore, Pakistan 2002

Contact this candidate