Administrative Assistant Data Entry
Resume:
Allison M. Bennett
Cleveland OH 44135
Patient Service Representative (PSR)
Cleveland Clinic / Just in Time Staffing Cleveland, OH - October 2015 to Present Responsibilities:
Provide comprehensive appointment-related and front desk services. Entered and maintained computer data: Master patient index integrity, Patient insurance and billing information. Performed scheduling, arrival desk and/or departure desk activities. Collected referring physician demographics information for communication. Recruited initiated protocol and trained patients on MyChart system. Performed screening and scheduling of interpreter services. Initiated privacy practices and consent. Performed point of service activities; visit preparation, co-pay collection, patient tracking and record tracking. Other duties as assigned. Skills Used:
EPIC Systems, SUNQUEST Systems, Dual Monitor Computer Experience, Front desk check in, Patient care.
Quality Control Administrator
Voss Aerospace - Cleveland, OH - March 2010 to September 2015 Delivered exceptional service by greeting and serving customers in a timely, friendly manner while on front desk and phone duties; Clerical assistant to the quality manager; Assisted development engineers and quality control engineers with critical paperwork including chemical and physical reports, shipping documents, purchase order review, and certified parts inspection. Address customer concerns via e-mail and telephone. Filing; scanning material certifications, customer surveys, updating of records, as well as work instruction review. Collaborated with other team members on special projects.
Experience:
Word, Excel, Outlook, Internet, Blueprint Reading, Project management and organization, Purchase order review and comprehension
Education: Graduate of Fairview High School 1998
Skills:
Multiline telephone and reception duties, Advanced Data Entry including Alpha 10 Key, HIPPA Compliance, Compassionate Patient Service, Microsoft Office Suite, Knowledge of AS9100 and ISO 9001 Standards, Prior Retail Service Experience, Purchase order management and quote review, Parts inspection
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