Office Microsoft

SHARON L. THOMPSON

*** ******* *****, **************, ** 22405

(Cell) 571-***-****

Email: *****************@*****.***

COMPETENCIES:

Sensitivity and Discretion when Handling Highly Confidential Information

Demonstrated Skills to Multi-Task Effectively Under Tight Schedules

Polished and Exceptional Professional with Written and Oral Communication Skills

Exhibit Strong Organizational and Coordination Skills

Seasoned Level in MS Office Suite

Strong Grammar / Proofreading / Editing Skills

EDUCATION:

Virginia State University, AAS General Studies

Petersburg, VA

Graduate School USA (Federal Government Training Center) (FGTC)

Washington, DC

Human Resources Institute (HRI)

Oxon Hill, MD

COMPUTER SKILLS:

PC, Microsoft Office Suite, Excel, PowerPoint, Word, Outlook and Lotus Notes

EMPLOYMENT HISTORY: HAVE MORE THAN 20+ YEARS OF EXPERIENCE

Management Support Specialist, GS-09 4/08 –7/10

Employer: Department of the Navy, U.S. Marine Corps (Code MM), Manpower and Reserve Affairs Department, Manpower Management Division

3280 Russell Road, Quantico, VA 22134

Salary: $67,608.00 per/year, 40 hours per week

Supervisor: Ms Yvonne M. Bush, 703-***-****, *Retired Dec 2016

Exercised tact and administrative support to employees and managers about merit promotion procedures under the National Security Personnel System (NSPS) and advised on the status of personnel actions and referred phone calls to the appropriate branches for their action.

Reviewed and reserved conference rooms for approved onsite training.

Acted as the “go to” person for staff relative to procedural questions or general assistance to ensure daily function s of the division were accomplished in a timely manner. Supported divisional needs by managing office supplies and assisted other departments as needed. Coordinated staff meals and holiday gatherings.

Reviewed outgoing materials and correspondence for internal consistency and conformance with the Division’s procedures; assured that proper clearances had been obtained, when needed.

Was responsible for all aspects of travel management for the Managing Director to include airline, hotel and car rental arrangements. Prepared travel advance forms and prepared and submitted any Expense Reports. Supervised the junior troops in the branch with questions and answers from phone calls.

Performed records management using Quickbooks software application travel and division training.

Composed and maintained memos, letters, training reports and emails for personnel subject matters for the entire Manpower Division. Created and designed PowerPoint binder covers for the Branch personnel files.

Created a filing system for correspondence pertaining to training paid for by HQMC for the Graduate School USA and the Learning Tree Training Facility.

Processed payroll for entire Division of nine branches for more than 100 people every two weeks.

Maintained files, records and logs showing status of various matters, maintained accountability of file materials, searches for, assembles and summarizes information from files, and insured documents were properly signed.

Human Resources Specialist (Military), GS-09 2/01 4/08

Department of the Navy, U.S. Marine Corps (Code MMEA-6) Manpower and Reserve Affairs Department,

Personnel Management Division, Enlisted Assignment Branch

3280 Russell Road, Quantico, VA 22134

Salary: $67,608.00 per/year, 40 hours per week

Supervisor: Captain Patrick Caze, USMC (Retired)

Supervised the overall execution of the Subsequent Term Alignment Plan (STAP) with a Marine captain. The STAP retained the enlisted career Marines (worldwide).

Collected information from the files or staff for routine inquiries on office program(s) or periodic reports and referred non-routine requests to the appropriate staff.

Answered multiple phone lines to expedite reenlistment requests for Permanent Change of Station orders and deployments. Calls were coming in from ships as well. Maintained accountability of file materials, searches for assembles and summarized information from files, and insured that documents were properly signed. Managed multiple calendars which required interaction with internal and external executives and assistants to coordinate a variety of complex executive meetings.

Maintained pertinent data (electronic or hard copies) necessary for the effective function of the office to include both classified and unclassified information.

Provided high level administrative support coordinating executive-level meetings and managed executives’ schedules and calendars.

Managed and maintained the assignment of incoming tasks, anticipated and assigned suspense dates based on external demands and availability of key personnel.

Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software. Compiled data for and prepared monthly, annual and special reports.

Prepared correspondence relating to divisional or departmental operations and administration.

Editor-Writer, GS09 3/96 – 2/01

Employer: Department of the Navy, U.S. Marine Corps (Code MMMA), Manpower and Reserve Affairs Department, Military Awards Branch

3280 Russell Road, Quantico, VA 22134

Salary: $51,572.00/year, 40 hours per week

Supervisor: Mrs.Vernell Miller, (Retired)

Researched, edited, composed and prepared award citations and certificates for the signature of the Commandant of the Marine Corps (CMC).

Provided database entries on a weekly of awards received from Marine and Navy Units deployed and in country.

Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner. Maintained and ordered office supplies for the entire branch.

Prepared and typed required documents needed when obtaining clearances.

Provided the final approval of awards to foreign dignitaries who visited the CMC and ensured the proper award was developed and presented.

Prepared award recommendations and proposed citations for the Headquarters Awards Board.

Composed civilian retirement and length of service awards for the Division and the supervisors of the civilian employees.

Management Analyst, GS09 4/92 – 3/96

Employer: Department of the Navy, U.S. Marine Corps (Code LF)

Family Programs Division, Relocation Assistance Program (RAP) Branch

3033 Wilson Blvd, Arlington, VA 22202

Salary: $32,703.00/year, 40 hours/week

Supervisor: Major Angela. Jones, USMC (Retired)

Independently evaluated and analyzed program RAP agenda, Family Service Center needs and Relocation Assistance Manager’s (RAM’s) support.

Provided administrative office functions and created office documents, using Microsoft Office products. Have experience and proficiency using MS Office Suites.

Maintained pertinent data (electronic or hard copies) necessary for the effective function of the office to include both classified and unclassified information.

Tracked expenses of RAP program, supplies, travel and development of CD-ROMs for all 19 bases to build library resources of different base installations for the Family Service Centers (FSC’s).

Replied to emails and correspondence letters from the RAMs that requested more funds to supply their family service center within my authority in the absence of the head program analyst.

Filed and made files of invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or PowerPoint software.

Compiled data for and prepared monthly, annual and special reports.

Conducted document control for routing through office and prepared requests for small purchase orders. Prepared correspondence relating to divisional or departmental operations and administration.

Scheduled meetings and conference rooms, prepared and reviewed staffing packages, tracked actions via Lotus Notes Tracking System, assisted with administrative actions, assisted with Defense Travel System (DTS).

Assisted with issues, analyzed and coordinated technical requests response and services for FSC’s in Okinawa, Japan and Kaneohe Bay, Hawaii. Additionally, I presented the Headquarters Marine Corps-sponsored brief to the RAM’s at the Hampton, VA one week conference.

Upscale Security Officer 12/14 -- Present

Employer: G4S Secure Solutions (USA) Inc.

2800 Crystal Drive, Suite #210

Arlington, VA 22202

Salary: $13.50/hour @ 40 hours per week

Supervisor: Major Tony Taheri 703-***-****, may be contacted.

Work as an Upscale Security Officer and mailroom clerk for TeleTech Government Solutions as subcontractor for Verizon with the Department of Labor in Springfield, VA.

Supervised 3 people since being assigned with TeleTech.

Support the agents in the call center with mail outs from phone calls from the general public for information on Job Corps and the Veterans National Contact Center.

Manage and support who enters the building and patrol the property.

Keep a visible presence at the facility at all times. Prevent unauthorized removal of company property.

Created and processed the badges for building access and enforce Building Access Policy.

Enforcement of safety rules, regulations and standards.

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Health & Beauty Clerk / Cashier / Dairy Clerk / Service Deli & Bakery Clerks, 09/05 – 05/14

Employer: Shopper’s Food Warehouse (Worked in the Lorton and Alexandria, VA stores)

4174 Fortuna Center Pla,za, Dumfries, VA 22025

Salary: $16.45/hour, 35 hours per week

Supervisor: Mr. Doyle E. Yarbrough 703-***-****, may be contacted.

Provided strong customer service and engaged with the customers in a friendly and courteous manner. Answered phone calls and referred them to manager on duty or store department.

Worked all departments while employed for Shopper’s and assisted other stores with their Grand Openings.

Accepted cash or credit card or store voucher payments for items purchased. Searched the entire store upon manager’s or floor person’s requests for grocery items that were perishable or damaged from being left out and placed the damaged goods in the proper food bins in the rear of the store.

Spoke with customers making complaints or requesting service in person or by phone in accordance with established departmental policies and procedures.

Trained and advised the newly hired cashiers on front-end etiquette and store policy and procedures.

Contact this candidate