Leonard Ward
***** ******** **. ******** ****, TX 77489
E-mail: ********@******.*** Phone: 832-***-****
Objective:
To obtain a position in Human Resource Recruiting and Technical Services with an emphasis in Communication Technology.
Background:
Human Resource Recruiter and Technical Service Engineer with 15 years extensive experience in communications. Technical and business project consultant and team leader for client based operations. Flexible team player, with excellent communication and problem solving skills.
Professional Experience:
Pante’ Technology Corporation, October 2005-Present
IT Consultant
Negotiated Business to Business (B2B) terms and conditions with customers relating to IT solutions payment terms, product phase out, material handling, and new product forecasts.
Advised local, state, and federal business clients on best practices for the application of information technology solutions to meet their business objectives.
Provided advice and detailed implementation plans for IT systems on businesses’ behalf.
Deployed hardware and software solutions for computer asset solution management.
Tiger Marketing, July 2000-Present
Owner and Operations Manager
Conducted professional event planning services and promotional activities that established a tremendous presence over the past 9 years.
Exemplified the ability to apply numerous operational and marketing strategies to gain entrance within the targeted entertainment and sports sector.
Created and managed database operations for e-mail, phone, and text message marketing solutions.
Developed an overall model to market to a distinctive niche in the Texas market.
Encompass Incorporated, October 2003-September 2005
Data and Network Engineer
Managed projects for database systems integration for the newly released products.
Diagnosed problems relating to digital switching and ancillary support systems.
Installed communications network transmissions systems.
Supervised SONET equipment teams in digital cross connect, digital loop carriers, and channel banks.
Performed technical field activity as it pertains to installation, maintenance and repair in city networks.
Released documents focused on total customer satisfaction in the area of voice protocol networks.
Sears, Incorporated, October 2003-September 2005
Technical Service and Call Center Recruiter
Seek out, interview and test applicants to locate qualified employees for job openings
Evaluate applicants on their technical skills, education, work history, personality and salary requirements
Inform candidates of company benefits and job opportunities and give promotional presentations
Test prospective employees during follow up interviews, analyze the results and maintain files on applicants
Education:
Digital Workforce Academy, January 2001-October 2001
Avaya and 3M Communications Certified:
Systimax Category 5 and 6 Structured Cabling Systems.
Systimax ST, SC, and LC Connectorized Fiber Systems.
5 BICSI CECs for RCDD and Installation
Fiber Optic Principles and Safety, 2529 Fibrlok Splice, 6100 Hot Melt, 6901 Crimplok ST Connector Install
Jarvis Christian College, September 1987-May 1991
Major: Business Administration, Marketing