Pamela M. Manjang
**** **** ****** *** *******, KY 41071 859-***-**** *************@*****.***
Education
Associate of Science Fall 1991 Lincoln Technical College
•Major: Business Administration Minor: Clinical Lab Science
Skills & Abilities
•Computer Skills: Proficient on Microsoft platforms (Excel, Word, PowerPoint), Laboratory Information Systems/ Order systems. Quick at learning and mastering new systems.
•Communication: Have proven communication skills, effective at properly communicating both verbally and in written form.
•Leadership: Effective at creating enthusiasm in individuals and motivating individuals for desired results.
Experience
Field Education and Compliance Coordinator Ethos Laboratory March 2017 – Present
•Compliance: Ensure adherence to company policies and procedures. Create and manage phlebotomist/Collector compliance program (internal company policies and external regulatory policies
•Education and Training: Ensuring all protocol and procedures are followed while obtaining specimens via venipuncture, oral swab, and urine collection.
•Processes: create and update Standard Operating Procedures
•Assist with Scheduling, payroll
Client Program Supervisor Adecco Staffing April 2016 – Present
Attendance: Responsible for running reports, follow up
Communication: Responsible for interacting with company managers for assignments, coaching and development of associates
Recruitment: completion of Drug screens, E-verify
Regional Phlebotomy Manager Atherotech Laboratory Birmingham, AL January 2013-Feb 2016
•Human Resources: Responsible for locating experienced medical staff via temporary agencies, internet ads, newspaper ads to fill open positions for clients. Disciplinary, payroll. Performance evaluations.
•Client Service: Traveled 90% throughout assigned Territory; Assisted clients with day to day operations, conflict resolutions.
•Implementations: Responsible for the setting up in house collection site, ordering of equipment, supplies, logistic services, etc. for client locations as well as free standing offices
Phlebotomy Supervisor Children’s Medical Center; Cincinnati, OH November 2011 – January 2013
•Schedule Staff: Assigned technicians to service centers within the hospital for collections
•Train and assist: Responsible for training new hires, enforcing protocol adherence, collection of specimens as well as assist with HR aspects.
Pamela Manjang
*************@*****.***
REFERENCES:
Charlotte Hobson
Phlebotomist
LabCorp
Muncie, IN
Relationship: co-worker
Paul Kilbourne
Laboratory Services Manager
American Health Associates
Corydon, IN
Relationship: Manager
Madilyn Boostrom
Director of Field Services
Atherotech Diagnostics
Bend, OR
Relationship: Manager