JOHN DOAN

Contact:

Home: 281-***-****

Cell: 281-***-****

E-Mail: ac3twc@r.postjobfree.com

Address:

**** ****** *****. ***** ****, TX 77479

% Travel:

Willing to travel up to 100%, if necessary

Status:

MARRIED - US CITIZEN

Relocation:

Yes with a stable company and opportunity for future advancement position offered.

Objective

Seeking a senior and challenging position with opportunity for advancement with stable Company

PROFESSIONAL SUMMARY

John Doan is senior level engineer/manager who has held several critical leadership, management and technology positions with excellent track records spanning multiple business sectors including energy oil & gas, manufacture, financial institutions, customers’ services, government, professional services, and services providers for more than 30+ years. John is a versatile professional engineer with vast knowledge in management and technical areas. John has been utilizing his expertise in technology, business and financials to develop and implement corporate-wide strategic solutions which satisfy the needs of the organization. A Project Manager/Director who can offer an impressive records of taking over troubled projects, developing new launch plans and executing to successful completion. John can handle multiple projects and strong team builder. John also traveled, worked and experienced in several different cultures, regulations and governmental affairs of Africa, Australia, Middle East, Southeast Asia, Europe and Canada countries. John is a multi-lingual person in French, English and Vietnamese languages. John’s professional accomplishments, skills and experiences that can be briefly summarized are:

PROFESSIONAL ACCOMPLISHMENTS

12+ years as Process/Project/Sr. Engineer in intra/inter/exchange pipeline transmissions, SCADA, compressor/meter stations, oil & gas petrochemical processing plants, refineries, floating structures, on/off-shore platforms, EOR, heat exchange, P&C, I&C, GC, NDT, LNG/LPG terminals, oil/gas availability, coal gasification, pressure vessel, and underground storages.

16+ years in data processing, operations, programming, customers’ services, developments, installation, configuration and maintenance of routers, switches, bridges and wireless networks (cellular/mobility/WiFi/Bluetooth/microwave/2-way radios & satellite) for data/ voice & video applications. Led & managed many large & complex LAN/WAN/Global networks.

8+ years as Manager/Sr. Manager/Director of many large project/integration teams that was accountable up to $70M/assigned project with 2-100+ direct/indirect reports of personnel.

John Doan’s professional career-path can be briefly justified as 60% in technical experiences and skills, and 40% in managements and administrations.

AREAS OF EXPERIENCESS, EXPERTISES, AND ACCOUNTABILITIES

Benchmark and Acceptance Tests

Budget and Forecast, P & L Management

Business Audit, Safety, Security, Implementations and Governances

Business Solutions (Analysis, Development, Troubleshoot, Testing, and Deployment)

Conceptual Proof / Pilot Test

Customers Service (Call/Data/NOC Centers)

Infrastructure Developments, Constructions and Renovations

Interpersonal Communication Skills

Maintenance, Operation, Monitor & Control

Modeling (Analysis, Forecast, Mathematics, Probabilities, Statistics, and Projectiles)

Move, Add, Change

Self-Starter, Adaptability & Persuasive

Employee training and development

Internetwork Troubleshoot & Optimization

Large & Complex Project/Program Mgmt.

Medium and Large Scale Energy Project Design Experiences

Negotiation, Organization Change

Process Re-Engineering and Improvements

QoS, SLA, Contract Admin. & Mgmt.

Sales (Business Development, Research & Development, Marketing & Analysis)

Strategic and Tactical Planning

Technology Backup, Migration, Mediation, Consolidation, Integration, Implementation, Disaster Recovery, Testing & Deployment

Technical, Financial, and Risk Analysis

Training and Knowledge Transfer

PROFESSIONAL EXPERIENCESS

CISCO SYSTEMS / GDH CONSULTING – San Jose, CA (MAR/2017 – SEP/2017)

Sr. Wireless Engineer / Sr. Network Architecture Solution, Southern California Edison Mesh Wireless Network Project in Riverside, CA

SASOL USA / OBJECTWIN TECHNOLOGIES – Houston, TX (APR/2014 – DEC/2016)

US MP Industrial Systems Project Lead / Sr. Network Architecture in Lake Charles, LA

HONEYWELL PS/A&C / PGA Engineers – Houston, TX (JAN/2011 – MAR/2014)

Sr. Principle Lead Engineer / Sr. Network Architecture Shah Gas Development (EPC1-EPC12)

INMARSAT/STRATOS GLOBAL NETWORKS – Houston, TX (MAY/2010–AUG/2011)

Sr. Project Engineer / Sr. Project Manager – Engineering & Integration Services Department

EPCO, INC. – Houston, TX (AUG/2008–MAY/2010)

Sr. Communications Engineer / Project Manager – IT Communications Department

STRATOS GLOBAL NETWORKS – Houston, TX (OCT/2005–AUG/2008)

Sr. Sales/Project Manager–Engineering & Integration Services Department

LUCENT TECHNOLOGIES – Houston, TX (SEP/2000–SEP/2005)

Sr. Network Syst. Engineer/Sr. Sales Engineer–Worldwide Professional Global Services Company

CITY OF HOUSTON – Houston, TX (MAY/1995-SEP/2000)

WAN/Global Manager, Networks & Communications Division, F & A Department

SERVICE CORPORATION INTERNATIONAL – Houston, TX (APR/1993-APR/1995)

LAN/WAN Systems Manager, Field Systems Department

NATIONAL STATES INSURANCE COMPANY – Houston, TX (MAY/1991-MAR/1993)

IT Manager of Data Processing, Applications Development/Programming, and Customers Services

OCCIDENTAL/MIDCON PIPELINE/KOCH – Houston, TX (JAN/1987-APR/1991)

Sr. Syst. Analyst Sr. Engineer, Trans& Ex/Marketing Gas Processing & Distribution/Gas Availability

EXXON PRODUCTS & RESEARCH – Houston, TX (OCT/1986-DEC/1986)

Systems Consultant, Gas Processing Gathering and Distribution Systems Department

UNITED ENERGY RESOURCES – Houston, TX (AUG/1980–SEP/1986)

Process / Project Engineer – United Gas Pipeline / Texas Pipeline Transmission Companies

EDUCATIONS & QUALIFICATIONS

FORMAL EDUCATION

Completed courses in Master of Computer Science (UH).

Dual MBAs in Finance & Marketing at University of St. Thomas, Houston, TX (1986)

BS in Chemical/Mechanical Engineering at University of South Florida, Tampa, FL (1980)

AA in Engineering & Computerization at Hillsborough Comm. Col., Tampa, FL (1977).

Diplomat in Computer Data Processing & Programming, Tampa Technical Institute, FL (1976).

PROFESSIONAL DEVELOPMENT

CERTIFICATES

PMP Project Management Institute (PMI)

Certificates of Supervisors & Middle Management

Certified with Lucent Technical Engineer ATM (LCTE ATM), Cisco Design Associates (CCDA), Microsoft Systems Engineer (MCSE), Netware Engineer, Novell (CNE)

Several courses and training in computer programming, networking, and database for business applications and developments.

SME in LAN/WAN/Global network communications infrastructure, satellite & wireless.

Several courses and training in oil and gas processing plants, refineries and drilling rigs.

Trained and worked as Agent/Producer for State Farm, Farmers, New York Life, Tennessee Life, United Health, Blue Cross Blue Shield and AARP Insurance Companies

Series 63 and 66 Financial and Investment

Life-Health Certificate, TX Department of Insurance

Property & Casualty, Texas Department of Insurance

SKILLS & EXPERIENCESS

10+ years of leadership and full scope SDLC project management experiences managing medium to large projects/teams and influencing senior management and key stakeholders.

10+ years of experiences in Engineering (mechanical, I&C, chemical processing oil & gas plants, pipeline transmissions), Information Technology, and client facing operations or services delivery roles related in a large, global and complex enterprise environments.

8+ years of experiences in IT infrastructure (design, procurement, construction, installation, configuration, testing, application development, network, data-bases, servers, interconnectivity, interoperability, programming, monitoring and security).

10+ years of technical design, configuration, integration, and management experiences in telecommunications industry with emphasis on transmission methods, OSP, optical networks, project management and direct customer interface.

Ability to analyze, understand and effectively communicate between business requirements, technical design and implementation.

Ability to deliver in a rapidly growing company and entrepreneurial environment – reliable, result orientated and able to work well under pressure.

Ability to employ good troubleshooting skills and creative problem solving abilities.

Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies.

Ability to independently problem solver, self-directed, attention to detail, and capture, organize and analyze information.

Ability to motivate team to do what is right to the Company and clients.

Ability to work with minimum supervision and handle multiple tasks

Identifying staffing needs based on future workload and manpower projections for project staffing. Recruit, hire, transfer, or terminate project staff.

Approves/disapproves or endorses recommendations, and presents to senior management for approval as required by established authorization guidelines.

Authors and maintains appropriate manuals, policies, procedures, training and documentation materials in technical engineering, business applications, testing, and management for pipeline transmissions, IT and petrochemical processing facilities.

Capable of assimilating a broad range of project inputs as well as clearly communicate overall project status tailored to a variety of audiences, including executive management.

Capable of developing solid business cases and presenting them to executive level management.

Coaches and encourages business stakeholders about the potential use of technologies that brings additional values to the business units.

Communicates and collaborates with internal and external stakeholders as needed in regards to project deliverables including managing expectations, project status and issues.

Completes all tasks in accordance with design and project execution procedures and guidelines as set forth within Corporate’s procedures, standards, and guidelines.

Comprehensive knowledge of methods and applications of oil and gas transmission pipeline engineering, processing facilities, availabilities, and underground storage

Coordinates and/or participates in application of advanced technology via outside consultants. Ensuring innovation is done to meet or support business needs.

Coordinates with manufacturing team to assemble and test industrial equipment and pipelines within specifications, procedures, standards, codes, assigned budget & timelines.

Coordinates work performed by staff and internal customers by defining project requirements, performance feasibility and needs/impact assessments.

Creates, owns, and drives project plans and key milestones to completion; monitoring project plans and/or resources appropriately to meet project objectives.

Extensive knowledge of infrastructure technologies, data centers, servers, virtualization, storages, networks, voice, and disaster recovery/business continuity.

Defines, organizes, and directs resources, standards, processes, procedures, and tools essential for the successful completion of a program or project

Detail oriented, successful track record of coordinating between multiple project/program stakeholders, technical program managers and software development teams.

Determines the capital resources, equipment, and tools needed to complete the project. Proactively manage scheduling issues

Develops and implement disaster recovery and business continuity plans.

Develops and implements program schedules to meet deadlines, all while ensuring your programs maintains profitability.

Develops and leads a high performance team and manage both internal & external partners

Develops and maintains all systems, applications, security, and network configurations.

Develops and recommends operational budgets for approval by senior management. Reviews and makes decision on proposed project budgets.

Develops and updates project plans for projects including scope, objectives, technologies, schedules, funding and staffing.

Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitor change control, testing and training.

Develops detailed work/schedule/resource plans, project estimates and status reports.

Develops engineering drawings, design specifications and risk assessments.

Develops execution strategies for project delivery including design, procurement, construction, testing, installation, configuration, deployment, training and commissioning

Develops individual Project Charters to include project business need, scope description, goals, objectives, deliverables, high-level requirements, risks, milestones and budget.

Develops job plans, material requisitions and work orders for services and tracks costs for integrity projects.

Develops strategies to expand market share

Develops, implements, and monitors annual and strategic marketing plans for targeted projects; participates in the development of Strategic Plan.

Develops, maintains and upgrades technical standards/specifications to be used on specific projects, as well as centralized design basis and historical references.

Develops, organizes, trains, leads and motivates effective teams of medium to large size of people to accomplishing and ensuring deliverable solutions to client and senior management.

Direct Manage and oversee all aspects of IT programs, including an understanding of contracts, creation of Statements of Work and how to achieve business objectives & goals.

Directs and controls crude oil, petroleum products and petrochemical sales contracts implementation and operations.

Directs and provides Customer interaction, technical guidance to junior engineers.

Directs design experiences in a consulting environment, and well-rounded expertise in the oil and gas, refining and chemical industry.

Directs involves in strategic planning activities leading to programs being defined and initiating projects to support the programs.

Drives best practices, operating/service excellence, and process improvement across infrastructure functions

Effectively lead and provide managerial insight and direction to a technically oriented workforce dealing with large volumes of projects driven by dynamic customer needs.

Enforces and integrates technology best practices and technology standards across the organization

Engages with equipment manufacturers, service providers, and industry professional organizations to stay current with latest facilities design and maintenance technology and industry best practices.

Engages with regional sales team and global engineering development teams for professional services deployment for new and existing customers.

Ensures security solutions being developed across organization are aligned to enterprise security standards and principles and are leveraging common solutions and services and meeting the internal/external threats.

Ensures technological compliance with all best common practices, standard operating procedures, and goals established by Company.

Ensures that the project is delivered within the approved budget and profitability forecast, on the basis of the Cost Breakdown Structure (CBS), manage the cost to complete & control.

Establish positive relationships with local customer representatives and third-parties and ensure efficient processes are in place.

Establishes and monitors financial performance of projects, in keeping with project delivery methodologies.

Establishes operational objectives and assignments and possibly delegates assignments to subordinate managers. Assigns projects and establishes performance metrics for managers and staff based on overall group goals.

Establishes technical standards and requirements and reviews the current status and collaborates to develop improvement solutions.

Establishes, maintains, socializes, measures and audits a global information risk, security and business continuity strategy including policies, standards, and a governance framework aligned with domestic and international business goals/objectives.

Excellent skills in management and team-building, project management with demonstrated track records.

Experience directly managing large and diverse teams

Experience in design, consolidation, migration, integration, implementation, support & maintain of LAN/WAN/global & related technologies for data/voice/video network issues.

Experience in site surveys and data collections.

Experiences and knowledges full breadth of understanding all IT disciplines and have a working knowledge of key engineering disciplines such as software, information, hardware, business and industrial systems, network, security, & system mgmt. engineering.

Experiences and knowledges in interprets department strategies and services, resolves conflicts, influences outcomes on matters of significance for the division, conducts final negotiations and coordinates approvals/decision making below the executive level.

Experiences and knowledges of managing and working with multi-platform personal computer environments and local, wide and global area network technologies.

Experiences and knowledges of technical concepts and theories used in multiple functional and business areas; may be considered an industry expert.

Experiences and proven track records of engineering & integration networks servicing large scale servers’ deployment (5K servers’ farms, call/data/emergency center networks).

Experiences and skills in allocating resources according to priorities and serves as the primary decision maker regarding hiring, performance and budget recommendations.

Experiences and skills in dealing with emergencies, outages and project planned work.

Experiences and skills in justifying decisions which may have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense.

Experiences and skills in leading others in the resolution of highly sensitive and confidential issues on behalf of the department.

Experiences and skills in managing technical resources, business resources, and consultants in a project setting, including a global distribution of staff.

Experiences and skills in procuring, installing, and maintaining all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill management requests for computer support.

Experiences and skills in recommending new solutions to problems to improve existing methods, procedures, services and/or generate new ideas. May also review decisions made by other individuals on more routine matters.

Experiences and skills in technical areas of focus include but are not limited to WAN/MAN, Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS, UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, OSPF, Multicast, NHRP, ATM, PPP, Ipv4, Ipv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi solutions (802.xx) and carrier in-building wireless services (DAS) etc.

Experiences and skills in working in non-standardized and widely varied areas, involving many complex and significant variables including significant time spent planning, evaluating complex solutions and issues, and negotiating outcomes.

Experiences carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit end-to-end.

Experiences centralized/decentralized processes for business/engineering/organizations changes.

Experiences collaboration with Marketing, Business Development, Facility Planning, Engineering, and Operations to define project requirements and engineering deliverables.

Experiences Commissioning, Optimizing and Troubleshooting DAS systems.

Experiences defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.

Experiences development of project schedule, cost estimate, scope of work, drawing package, project team, budgeting, risk matrix, PFD, PID, and electrical 1-line drawings.

Experiences direct day-to-day operation to fulfill lifecycle services at the client sites.

Experiences implementing other CRM platforms (Oracle/Siebel CRM, Oracle Fusion, Salesforce.com, Microsoft Dynamics, etc.)

Experiences in all management responsibilities: Budget, finance/resource/productivity/ change order/performance management, project commissioning, optimization, project definition, and troubleshooting to meet the mission of the group, and ongoing operations.

Experiences in both green/brown field facility requirements where new equipment must be integrated with existing equipment and auxiliary systems.

Experiences in data security administration including of successful mid to large ($70M) program management with proven experiences managing complex IT security projects.

Experiences in design, consolidation, migration, integration, implementation, support and service of LAN/WAN/Global and applications for data/voice/video and network issues.

Experiences in developing detailed design specifications and drawings for installation of engine/compressor sets, measurement/regulation, cleaning equipment and piping system.

Experiences in development, preparation of technical data sheets, specifications, functional descriptions, bid evaluations (RFI, RFQ, RFP), drawings, layouts, procedures and testing.

Experiences in infrastructure, safety and security for business/government buildings, regional and international airports, offshore floating platforms, call/data/video/NOC/311/ 911/N11/Emergency centers

Experiences in inter/intra/exchange natural gas pipeline design, pipeline integrity, Engineering/Operations/Maintenance, ROW, construction, permitting requirements.

Experiences in making technical decisions based on full awareness of availability, P&L, viability, cost, ROI, ROR, timeline, variances, and other benefits.

Experiences in managing all project activities throughout the entire project lifecycle.

Experiences in managing multiple major disciplines cross matrix organization in the completion of large-scale projects/activities.

Experiences in managing on-shore, off-shore and near shore project integration team.

Experiences in other heavy industrial engineering projects such as oil & gas, chemical, refining, manufacturing, steel, mining, materials processing and power generation.

Experiences in planning, defining and coordinating all aspects of information system projects from initiation to delivery.

Experiences in planning, organizing and staffing key project positions through coordination with regional department heads in cross matrix Corporation.

Experiences in preparing and evaluating project objectives, evaluating the contractual scope of work, policies, procedures and performance standards

Experiences in process re-engineering and work styles such ITIL, Six Sigma, MOF/MSF, etc.

Experiences in root cause analysis and post mortem processes with business, customer services and other technology teams.

Experiences in sales development, facilitation, negotiating, disaster recovery strategy planning and execution.

Experiences in solving systemic customer service problems. Explores alternative and creative solutions to meet customer’s needs within organization’s policies & guidelines.

Experiences in the daily planning, tracking, scheduling and execution of projects, change management activities, and general engineering activities.

Experiences in the design and construction of such facilities as compression (reciprocating/centrifugal/turbine/integral and separable), control systems, emergency shutdown systems, DOT regulations, electrical systems, facility piping and filtration systems, communications, and measurement/regulation.

Experiences in the Front/Middle/Back-End engineering and design for oil & gas transmission/compression/measurement/regulation facilities and pipeline construction.

Experiences in working within broad guidelines and make decisions regarding projects and organization-wide initiatives including tactical planning.

Experiences in writing scripts files for systems interfaces, database manipulation, and crystal reports.

Experiences managing many medium and large scale full-life cycle implementations of CRM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.

Experiences of cable infrastructure such as UTP/STP CAT 3/5/6/7 coppers, SM/MM fibers, Coax, sweep testing of cables, OTDR, Spectrum Analyzer (Anritsu), Signal Generator, NDT test equipment and techniques, and similar test equipment.

Experiences of working in a complex technical environment and appreciation of safety case and operational aspects of high integrity equipment.

Experiences to deliver project work scopes consistent with strategic initiatives across functional and regional boundaries by coordinating with Engineering Technical Services, Operations, Land, Environmental Permitting, and Project Delivery.

Experiences to manage the Front/Middle/Back-End Engineering and design for concurrent project opportunities of varying complexity.

Experiences with availability for 24x7 on-call supports of critical infrastructure functions.

Experiences with development of Gap Analysis and Change Management documentations.

Experiences with geographically distributed teams in a matrixed environment

Experiences with Information Technology Audit, security architecture reviews, risk assessments, developing security requirements and strategies

Experiences with plant operations and management systems, trading and risk management systems or energy market system.

Experiences with pneumatic conveying, feeding and dosing, compounding or extrusion

Experiences with project portfolio management skills, including project planning, budgeting, and controlling processes, and valuing investments.

Experiences with rotating equipment. Exposure working with centrifugal/reciprocal/ turbine compressors and extensive hydraulic engine knowledge.

Experiences with teamwork assignment, directing, and monitoring work efforts on a daily basis; identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately and ensuring that work is accomplished safely.

Experiences with technical architecture planning, deployment, and troubleshooting on Data, Voice and Video infrastructure.

Experiences working on SAP, Manufacturing, Supply Chain, Financial or IT projects.

Experiences working with application developers, infrastructure and project stakeholders tactfully communicating and controlling scope.

Expert level knowledge of network administration, architecture and engineering in mission critical environments servicing large server deployments.

Experts in security: Architecture, incident and vulnerability management, applications, networking, information technology operations, security operations/administration, incident response, audit, controls and risk management

Extensive experiences in natural gas pipeline design, interstate permitting requirements, and facility (meter stations, regulation station, Launcher/Receiver) design.

Extensive knowledge and experience using (both reactively and productive) advanced tooling. It includes but is not limited to Sniffer/wire Shark, Prognosis, Scripting (Pearle), Solar winds, HP NA/OpsWare/OpenView, etc.

Facilitates the resolution of technical and business problems within scope of responsibility, which varies by management level and occasionally technical specialty.

Helps staff identify and pursue technical and professional development activities consistent with their career development goals and project objectives/needs.

High level of knowledge in reading and understanding project engineering documents such as P&ID’s, PFDs, project execution plans, project schedules, cost reports.

Highly flexible, goal oriented, conceptual, analytical and cost conscious person

Identifies and nurtures potential future project management leaders within existing staff to promote expansion of services.

Identifies customer technology needs and growth strategies and use that knowledge of all the business demand to build out 1 to 5-years technology road maps

Implements and maintains the necessary IT standards, metrics, SLAs, and OLAs to deliver world class IT services

Implements the direction and vision of IT to functional area and ensures the tools and staffing necessary to deliver objectives to the business

Initiates, plans, executes, monitors and controls all activities related to the design, development, and implementation of an application project

Involves in developing, modifying and executing organization policies that affect immediate operations(s) and may also have enterprise-wide effect.

Knowledge and experience in Software and Systems Applications and designs (AIX, Apple/Mac, Linux, Solaris, UNIX, etc.).

Knowledge of cable infrastructure systems including standards, codes, and regulations from local. State. Federal agencies.

Lead and develop subordinates to meet or exceed client delivery schedules.

Leads and executes deployment activities, including production release, testing and validation.

Leads business and technical teams in defining

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