High School Office

La'Kedra A. Black

**** *********** ******

Tallahassee, Florida 32304

Phone: 850-***-****

Email: ***********@*****.***

Ability Summary

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Employment History

Cashier Circle K

5/2014- Current

Cash register

Took inventory and examined merchandise to identify items to be reordered, or replenished.

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Compared merchandise invoices to items received to ensure that shipments were correct.

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Cleaned display cases, shelves, and aisles.

Stocking/Support

09/2013 - 02/2014 Macy's Tallahassee, FL

Answered customers' questions about merchandise and advised customers on merchandise selection.

Took inventory and examined merchandise to identify items to be reordered, or replenished.

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Received, opened, unpacked, and issued sales floor merchandise.

Cleaned display cases, shelves, and aisles.

Compared merchandise invoices to items received to ensure that shipments were correct.

Office Assistant/Caregiver

03/2012 – 04/15/2014

No Place Like Home

Tallahassee, FL

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answered telephones, directed calls, and took messages.

Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

Communicated with customers, employees, and other individuals to answer questions, disseminate, and/or explain information, take orders, and address complaints.

Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.

Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.

Computed, recorded, and proofread data and other information, such as records and/or reports.

Reviewed files, records, and other documents to obtain information to respond to requests.

Education and Training

Tallahassee Community College Associates Degree 06/2011 - 08/2012

James S. Rickards High School High School Diploma 06/2010

Honors & Activities

3.0 GPA

Honor Roll Student

Perfect Attendance

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