Customer Service Manager

William Farrand

**-*** ********* ** **** Desert, California, 922**-***-***-

**** ***********@*******.***

Work Experience

Circle K, Palm Desert, CA 760-***-****

Customer Service Rep., Aug 2012 - Apr 2016

. Would assist customers by providing information and resolving their

complaints.

. Would establish or identify prices of goods, services or admission,

and tabulate bills using calculators, cash registers, or optical price

scanners.

. Would complete sales using a cash register.

. Would completely stock the store with merchandise to be sold, and

would check the quality all goods sold.

. Always cleaned the store, including floors, windows, food stands, and

backroom storage.

Education

California State University San Bernardino, San Bernardino, CA

Septermber2012 to Apr 2016

. Graduated with a B.A. in Biology.

College of The Desert, Palm Desert, CA

Completed coursework towards Biology Degree, Sep 2013

Additional Skills

. 75 WPM typing.

. Very knowledgeable with Excel, Word, and Powerpoint.

. Very skilled in customer service and relations.

. Several experiences with leadership from various aspects. Would lead

research groups, and direct fellow employees at Circle K.

. Extreme interest in clinical care and management.

. Experience with various aspects of Ecology such as with animals and

plants.

. First Aid training.

. Accepted into a graduate podiatry program at Kent State College of

Podiatric Medicine to become a DPM.

REFERENCES

Name: Paul Vividya

Phone: 760-***-****

My manager at circle K for two years.

Name: Dr. Metcalf

Email: *******@*****.***

My teacher in various subjects, such as ecology, for over two years. Was

one of my sources of recommendation for my application towards a

Doctorate.[pic]

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