Customer Social Media

Kruti Nayanbhai Shah

** ********** ****, *******, ** L3S 3C4

Contact number: 647-***-****

E-mail: *********@*****.***

Business Professional – Bachelor in Commerce, HR Generalist

Career Objective

To start my career with an organization that provides excellent work culture and paves the way for early assumption of responsibilities.

I would like to grow with an organization, contribute to it and finally rise to its decision making and strategy formulating levels. I want to prove myself to be an asset to the company I work for.

Experience:

Market research interviewer November2017-continue

Numeris, Canada

Effectively conducted customer satisfaction surveys to business clients

Successfully completed calls in compliance with company quota requirements

Conducted interviews over telephone

Accurately led researched for all marketing research projects, including the Attendance Tracking System.

Completed research paperwork.

Accomplished a set of interviews to meet quota

Recorded interview response on company software

Checking feedback of work from supervisor

Explained the benefits and values of survey to customer for their participation in survey

Sale associate and multi-tasker(Volunteer) September2017 -continue

Ganka textile and fashion, Markham, Canada

Excellent interpersonal communication.

Ability to effectively manage your time and prioritize tasks.

Strong product knowledge and understanding of target customers.

Professional telephone etiquette.

Take care of customer satisfaction

Doing a marketing of all product through making the advertisement and installing the picture on social media to create more customer from different area of the world.

Doing meeting with other fashion store for creating more strong bonding with other organization and contacts

Discuss and solving obstacles related with the return policy

Taking a feedback from customer

Evaluation of customer satisfaction

HR Coordinator May 2016 – June 2017

Rhythm Heart Institute, Vadodara, India.

Meeting with departmental representatives to discuss HR issues and referring issues to senior HR staff.

Assisting departments with their recruitment needs through liaison with agencies/ advertisers.

Coordinating prospective candidates, interviewing them and administering offers.

Conducting inductions of new staff.

Participating in the collection of market salary information for the annual review.

Inputting into the monthly payroll.

Assisting with the production and implementation of HR policies and procedures.

Responding to other ad-hoc queries from other personnel in the company.

Instructor May 2016 – April 2017

Dev-InfoTech, Vadodara, India

Prioritizing teaching methods

Conducting meeting with parent

Enforcing rules and disciplinary action

Lecturing and discussing concepts with students

Preparing material for presentations

Grading tests and conducting progress reports

Recordkeeping student activities in accordance with laws and education center policies

Education:

Post-Graduation in HR Management September 2017 - Continue

Sheridan College, Mississauga, Ontario

Bachelor in Commerce June 2013 - April 2016

M.S. University, Vadodara, India

Skill and Certifications:

Tally EPR 9 with Grade-A.

Office Automation with Grade-A

Proficient with MS Word, Excel, and PowerPoint.

References:

Available upon request.

Contact this candidate