Customer Service Microsoft Office
Resume:
Objective
Seeking a Process Technology Operator position to gain valuable experience and skills to enhance education and career goals.
Skills
Bilingual – English / Vietnamese
Proficient computer skills using Microsoft Office software.
Excellent organizational, communication, and interpersonal skills.
Great customer service skills.
Experienced with working in a team environment.
Highly organized with the ability to multi-task and troubleshoot issues.
Perform startup and shutdown of the Glycol Distillation Plant at San Jacinto College.
Operate the Delta-V DCS system and the Honeywell TDC 3000 control system.
Ability to interpret and understand P&ID.
Knowledge of the hazards and safety precautions in process operations.
Experience
Ameripark – 700 Baybrook Mall Dr., Friendswood, TX 77546 February 2017- Present
nParked and retrieved customer vehicles in specified areas in a safe and efficient manner.
nProvided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.
nPromoted courteous treatment of customers and resolved guest service issues.
Discount Tires - 9014 Gulf Fwy, Houston, TX 77017 May 2014 – February 2015
nDismounting, mounting and balancing of all tires sold.
nDriving a customers vehicle onto the lift, adequately securing the vehicle prior to dismounting the tires and wheels and then reattaching all tires and wheels to ensure proper safe operation of the vehicle.
nOther duties include handling scrap (or take off-tires) placing them neatly into the storage area, and many miscellaneous duties.
Zagg – 500 Baybrook Mall, Friendswood, TX 77546 October 2012 – February 2014
nInstall screen protector, provide customer service, answer customers’ questions, greet customers, and maintain clean and orderly checkout area.
nCompute and record totals of transactions, receive and disburse money, operate a cash register.
Kim Son – 12750 Southwest Freeway, Stafford, TX 77477 June 2010 – September 2011
nClean tables or counters, provide customer service, perform food preparation duties, prepare tables for meals, serve food or beverages to patrons, replenish supplies of food, use oral or written communication techniques.
nCollect payments from customers, operate a cash register, and use computers to enter, access or retrieve data.
Domino’s Pizza – 2312 Houston Blvd, South Houston, TX 77587 October 2009 – June 2010
nProvide customer service, record sales or delivery information, read maps and follow written and verbal geographic directions, answer phone calls, take orders, clean and maintain work area, cook pizzas, and deliver pizzas.
nCollect payments from customers, compute and record transition, turn in receipts and money received, and operate a cash register.
Schlottzsky’s Deli – 12720 Featherwood, Houston, TX 77034 July 2007 – August 2009
nPrepare foods, clean and maintain work area, close out for the day, greet customers, answer customers' questions and provide customer service.
nCollect payments from customers, compute and record transition, and operate a cash register.
Kim Son – 12750 Southwest Freeway, Stafford, TX 77477 September 2006 – May 2007
nPrepare food and bring it to the tables, provide customer service and serve food or beverages to patrons.
Education
Associate of Applied Science Degree – Process Technology December 2017
San Jacinto College, Pasadena, TX
Fire Protection Diploma May 2014
San Jacinto College, Pasadena, TX
Military
Cavalry Scout of the Texas Army National Guard October 2011 – October 2017
2020 Wallace Wehring Rd., Rosenberg, TX 77471
Contact this candidate