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Nurse Practitioner Customer Service

Pittsburgh, Pennsylvania, United States
December 27, 2017

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Jennifer A. West, CRNP

*** ******** **** ***. *********, PA 15143

Cellular Phone: 617-***-**** Email: SUMMARY

Board-certified nurse practitioner with over 10 years of experience in dermatology.

Strong clinical skills enhanced by a natural ability to build rapport with patients and their families. RELEVENT WORK EXPERIENCE

Bikowski Skin Care Center Sewickley, PA

Under the direction of Dr. Joseph Bikowski who has 40 years of dermatology experience, Bikowski Skin Care Center provides exceptional care for patients with skin diseases and skin cancer. Nurse Practitioner June, 2016 – October, 2017

Evaluated, treated, and managed dermatology patients of all ages for a variety of conditions including psoriasis, acne vulgaris, rosacea, verrucae, cutaneous malignancies, bullous eruptions, and atopic dermatitis.

Performed thorough total body skin exams to screen for skin cancer.

Excised basal cell and squamous cell carcinomas, superficial melanomas, epidermoid and pilar cysts, lipomas, and atypical nevi.

Implemented cryotherapy, electrodessication and curettage, incision and drainage, biopsies, and intralesional Kenalog injections.

Interpreted pathology reports, blood work, and cultures.

Performed Botox® and dermal filler injections.

Completed patient care documentation and encounter coding in a timely manner. Centre Dermatology Newton, MA

Centre Dermatology has been providing both medical and aesthetic aspects of dermatology for over 25 years. Nurse Practitioner January, 2009 – June, 2016

Evaluated and treated dermatology patients of all ages for a variety of medical dermatologic conditions and aesthetic concerns.

Performed routine skin cancer screenings and treatment of acute and chronic dermatological diseases.

Completed excisions, biopsies, cryotherapy, curettage, electrodessication, incision and drainage procedures, and intralesional Kenalog injections.

Performed several cosmetic procedures including Botox® and dermal filler injections, sclerotherapy, as well as a variety of laser and light treatments.

Completed patient care documentation using an EMR system. Northeast Surgery Center Wellesley, MA

Northeast Surgery Center has been providing dermatologic surgical care since 2006. Registered Nurse September, 2007 – December, 2008

Assisted during Mohs and excision surgeries on patients with all types of skin cancer.

Was responsible for patient triage.

Managed three medical assistants.

Was accountable for ordering medical and surgical supplies.

Performed pre-operative consultations including medical and surgical history, review of medications, and interpretation of pathology reports.

Performed suture removals and assessed wound healing and risk of infection.

Documented all patient care using an EMR system. OTHER WORK EXPERIENCE

Houghton Mifflin Company Boston, MA

Math Editor October, 2004 – August, 2006

Coordinated with Management, Production, Design, and other editors for the timely release of all stages of page proof with a high degree of accuracy and quality.

Eli Lilly and Company Boston, MA

Pharmaceutical Sales Representative January, 2001- March, 2003

Promoted Eli Lilly’s neuroscience products to healthcare professionals.

Built strong relationships because of superior product and disease state knowledge. Clairol Company Stamford, CT

Associate Manufacturing Manager August, 1999 – August, 2000

Supervised and motivated production team members to meet customer service requirements.

Maintained a safe and positive work environment.

Successfully trained production team on uptime analysis implementation, resulting in a 15% increase in efficiency. EDUCATION

Boston College Chestnut Hill, MA

Master of Science in Nursing, Family Nurse Practitioner specialty September, 2006 – May, 2009 Harvard Graduate School of Education Cambridge, MA

Master of Education in Mind, Brain, and Education September 2003 – June, 2004 Massachusetts Institute of Technology Cambridge, MA

Bachelor of Science in Chemical Engineering September 1995 – June, 1999

Minor in Neuroscience


New England Dermatological Society Member 2012 – 2016

Dermatology Nurses’ Association Member 2009 – present

American Nurses Association Member 2009 – present

Sigma Theta Tau International Honor Society 2007 – present

Graduate Nurses’ Association at Boston College, Member 2006 – 2009

MIT Class Secretary 2004 – 2009

Certified Irish Dance instructor 2005 – present

Tutor for all levels of high school mathematics, biology, and chemistry 2000 – 2007

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