Customer Service Administrative Assistant
Resume:
Taryn N. Lewis
********@*****.***
Summary of Qualifications
Fifteen years’ experience in customer service
Ten years of Excel and Word experience
Excellent communication and interpersonal skills with a focus on teamwork and customer service.
Excellent multi-tasking abilities while being detail oriented
Three years in event coordination
Relevant Work Experience:
Capitol Pediatrics & Adolescent Center (Sept 2014- Current)
Front Desk Receptionist
Answer Phones
Heavy multi-tasking
Manage patient charts
Scheduling
Secretarial duties
Raleigh Neurosurgical Clinic (Jan 2013-June 2014 Temp Position)
Administrative Staff
Answer incoming calls
Check out patients
Patient verification
Front desk coverage
Kramer Electronics (2012-2013)
Associate Sales Manager
Traveled nationwide visiting resellers and doing product
demonstrations
Outbound phone calls
Attended trade shows
HRC Behavioral Health & Psychiatry (2010-2012)
Administrative Assistant
Verified and billed medical insurance
Maintained electronic records
Attended to the needs of patients
Interacted with pharmaceutical reps
Prepared medication samples
Completed prior authorization for medications
Submitted and distributed medication prescriptions
Carolina Ale House (2007-2008)
Hostess
Greeted customers in a friendly manner and seated customers according to the size of their group
Took to-go orders over the phone, and set up displays in the front of the stores
Prepared and printed daily specials
Occasionally waited on tables
Action Property Management (2006-2007)
Community Care Specialist
Answered 200-250 calls per day from homeowners of our various associations
Maintained follow up orders on all open work orders
Assigned vendors to complete work needed on various homes within our contracted associations
Trained new employees within the Community Care Department
Assigned follow ups to fellow employees as needed
Closed out work orders faxed over by different vendors
Dr. Kathleen Anderson O.D. (2001-2003)
Receptionist/Lab Assistant
Answered phones and scheduled appointments
Cut lenses to fit frames
Trained patients on contact lens wear and care
Maintained inventory sold frames to patients
Education:
Junipero Serra High School (2001)
References available upon request
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