Carol G. Norris

*** ********* **., *****, ** ****1

Phone: 864-***-**** Fax Number: 864-***-****

ac3tug@r.postjobfree.com

ABILITY SUMMARY

ICD-9, CPT-10, & Medical Terminology

Medical Insurance

Excellent Interpersonal Skills

Excellent Phone Skills

Various Practice Management Software

Claim Entry & Payment Posting

Records Organization & Management

Insurance & Patient Aging

HIPAA Compliance

Online Claim Submission & ERA

EMPLOYMENT HISTORY

PREMIER MEDICAL CHEMICAL LAB 6000A PELHAM ROAD Greenville, SC

Accessioner

Check insurance for client

Insert data in computer ie name, address

Check insurance codes

Check specimen dates

Check order dates

Enter all medications taken by client

AARP Foundation Senior Svc 301 University Rdg # 5550, Greenville, SC

Intake/Employment Specialist 02/2014 - Current

Interview and evaluate program candidates and participants

Assess income eligibility of applicants and document eligibility verification

Conduct assessments of skills and job readiness using proprietary software and network based applications

Answer phones and prepare preliminary documentation for initial interviews with clients

Maintain manual and electronic files as well as case documentation

Effectively match client skills with appropriate assignment in accordance with client job goals

Maintain real time communications with Host Agency Supervisors and clients, electronically and one-on-one

Internet Research for Employment Resources and Opportunity

Wanda J Starling MD Landrum, SC

Billing Supervisor 06/2009 - 08/2013

Billing patients and insurance companies for balances due

Answer the phones and prepare preliminary documents for the doctor

Make appointments for patients

Send out statements to patients who have balances

Make telephone calls to patients with insurance problems

Talk to patients about balances and why they occurred

Check the trial balance and see where the problems are arriving

Pain Management Associates. LLC Greenville, SC

Receptionists and Information Clerks 02/2009 - 05/2009

Answered the phones

Scheduled appointments and set up luncheons

Called the patients for the next day

Collected payments owed to the practice (copays, balances, deductibles ie..)

Carolina Medical Rehab 27 Creekview Ct, Greenville, SC

Receptionists and Information Clerks 03/2003 - 02/2009

Checked patients out of the office

Collected payments due by patients,

Balanced the book into the computer everyday

Answered phones and scheduled appointments

Pulled charts and filed them back after Doctor was finished with them.

EDUCATION & CERTIFICATIONS

A. L. Miller High School High School Diploma

MedCerts Electronic Medical Health Records 06/2015

Sullivan Learning Center Work Keys (Bronze) 11/2014

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