Carol G. Norris
*** ********* **., *****, ** ****1
Phone: 864-***-**** Fax Number: 864-***-****
***********.****@***.***
ABILITY SUMMARY
ICD-9, CPT-10, & Medical Terminology
Medical Insurance
Excellent Interpersonal Skills
Excellent Phone Skills
Various Practice Management Software
Claim Entry & Payment Posting
Records Organization & Management
Insurance & Patient Aging
HIPAA Compliance
Online Claim Submission & ERA
EMPLOYMENT HISTORY
PREMIER MEDICAL CHEMICAL LAB 6000A PELHAM ROAD Greenville, SC
Accessioner
Check insurance for client
Insert data in computer ie name, address
Check insurance codes
Check specimen dates
Check order dates
Enter all medications taken by client
AARP Foundation Senior Svc 301 University Rdg # 5550, Greenville, SC
Intake/Employment Specialist 02/2014 - Current
Interview and evaluate program candidates and participants
Assess income eligibility of applicants and document eligibility verification
Conduct assessments of skills and job readiness using proprietary software and network based applications
Answer phones and prepare preliminary documentation for initial interviews with clients
Maintain manual and electronic files as well as case documentation
Effectively match client skills with appropriate assignment in accordance with client job goals
Maintain real time communications with Host Agency Supervisors and clients, electronically and one-on-one
Internet Research for Employment Resources and Opportunity
Wanda J Starling MD Landrum, SC
Billing Supervisor 06/2009 - 08/2013
Billing patients and insurance companies for balances due
Answer the phones and prepare preliminary documents for the doctor
Make appointments for patients
Send out statements to patients who have balances
Make telephone calls to patients with insurance problems
Talk to patients about balances and why they occurred
Check the trial balance and see where the problems are arriving
Pain Management Associates. LLC Greenville, SC
Receptionists and Information Clerks 02/2009 - 05/2009
Answered the phones
Scheduled appointments and set up luncheons
Called the patients for the next day
Collected payments owed to the practice (copays, balances, deductibles ie..)
Carolina Medical Rehab 27 Creekview Ct, Greenville, SC
Receptionists and Information Clerks 03/2003 - 02/2009
Checked patients out of the office
Collected payments due by patients,
Balanced the book into the computer everyday
Answered phones and scheduled appointments
Pulled charts and filed them back after Doctor was finished with them.
EDUCATION & CERTIFICATIONS
A. L. Miller High School High School Diploma
MedCerts Electronic Medical Health Records 06/2015
Sullivan Learning Center Work Keys (Bronze) 11/2014