Deima Dalilah

*** ******** *******

Ottawa, ON, K2J 0E6

Cell: 613-***-****

ac3tto@r.postjobfree.com

Summary

Excellent delivery of secretarial and administrative work to manager(s) and department.

Managing and maintaining calendars, coordinating meetings and conferences

Ability to answer high volume of income calls while handing in-person inquiries

Ability to handle confidential material and information with discretion

Thrives in a fast-paced and dynamic setting and able to make decisions with no or minimal supervision.

Highly motivated and ambitious

Proficient user of computer skills (Microsoft word, PPT, Excel, email & internet)

Fluency in English and Arabic in addition to basic French

Multi-tasking and team working

Ability to prioritize projects and responsibilities and deliver them on time

Strong communication skills

Bachelor of English

Education

Teachers of English as a Second/Foreign Language 2014

Algonquin College, Ottawa, ON

Bachelor Degree in English Language and Literature (Equivalency available) 2001

Tishreen University, Lattakia, Syria

Professional Experience

Data Entry Clerk

City of Ottawa 2015 -2016

Prepared documents for data entry into designated database and forms

Recorded all tasks and activities

Prepared reports

Opened and distributed incoming regular and electronic mail and other material and co-ordinated the flow of information internally and with other departments

Performed daily control functions

Ordered workplace supplies and maintained record

Multicultural liaison officer (interpretation assistance) 2015

Ottawa Community Immigrant Services Organization

Helped new immigrants with their documents

Assisted immigrants/refugees with interpretation when needed

Offered help for students with their exams preparation

Language Culture/Circles Facilitator 2014

Algonquin College Language Institute – Ottawa

Taught participants communicative strategies based on Canadian cultural pragmatics

Introduced and described the program’s overall purpose and sessional objectives

Introduced TEFL teachers to Canadian pragmatics

Raised awareness of different cultural pragmatics of interaction

Recognized the importance and value of constructive interaction with others

Executive Assistant - Dolphin Energy Ltd - Abu Dhabi, UAE 2012 - 2013

Successfully delivered highly administrative duties which resulted in manager’ satisfaction

Arranged meetings, appointments and travel plans including accommodation for the manager

Updated the manager’s calendar on daily basis by communicating and coordinating with other departments to ensure all meetings are confirmed

Planned the company events for lower costs by using the available sources and providing professional arrangements

Took and circulated minutes of meetings to the assigned individuals and departments

Collected and distributed mail

Liaised with Qatar branch to prepare upcoming meetings and appointments for both managers

Answered phone calls and gave accurate information

Liaised with Finance Department for invoicing

Took decisions with minimal supervision

Volunteer Experience

Ottawa Police 2016

Ottawa Network for Volunteers in Education 2015

References available upon request

Contact this candidate