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Customer Service Management

Location:
Johannesburg, GP, South Africa
Posted:
December 27, 2017

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Resume:

CURRICULUM VITAE

OF

Nompumelelo Reatlehile Mhlambi

Personal details

Surname: Mhlambi

First names: Nompumelelo Reatlehile

Title: Miss

Physical address: 6 Hertzog road

Sharon Park

Nigel

1496

Date of birth: 1994 august 18

Gender: female

Nationality: South African

Marital status: single

Health: excellent

Cell number: 073-*******

Email address: ac3tsd@r.postjobfree.com

Communication skills

Language

Speak

write

read

isiZulu

Very good

Very good

Very good

English

Very good

Very good

Very good

Afrikaans

Fair

fair

Fair

Educational background

Name of school: Springs Girls High School

Certification obtained: National senior Certificate

Year: 2012

Institution: Tshwane University of technology

Qualification: National Diploma in Ecotourism

Management (in progress)

Year: 2017

Summary of accomplishments/ Certificate

●Summit

●Opera

●Tour plan

●GPS

●EIA

Personal attributes

I have excellent communication skills, dedicated hard worker who is eager to learn and I can work well under pressure

Skills developed

Leadership skills (Deputy Secretary of the Faculty of Management Sciences 2014/15)

Computer literate

●Microsoft word.

●Windows 2000

●Computers touch typing

Work experience

Restrant Name: Mikes kitchen

Job title: waiter

Employment period: 2011-2012

Duties and responsibilities: seating guest

Taking customer orders

Serving customers

Hobbies/ interests

Reading

Softball

Netball

Cooking

References

Name : Mr P Tauoatsoala

Organization : Tshwane University of Technology

Position : Lecturer –Ecotourism management (Development)

Contact : 012-***-****

Miss Nompumelelo Mhlambi

6 Hertzog Road

Sharon Park

1496

073-***-****

ac3tsd@r.postjobfree.com

As a strong highly driven and dedicated individual with very good communication skills I would like to apply for position in your company.

I’ve been highly involved with the university I am currently in, which has helped me to develop strong leadership and interpersonal skills. My involvement in various events including student politics, Tut choir, forming my own campus based advocacy structure (African women unite) activity hosted by student life and governance (SLG) and student activities and extracurricular development (SAED) and forming part of the Community development Association (CDA) planning team for the 16th Annual Masakhane youth leadership course has allowed me work very closely with my peers and understand their daily challenges.

Personal attributes that I believe make me suitable for this position include

Communication: leading in the student faculty council (SFC) has taught me how to communicate with everyone properly under any circumstances.

Customer service: working as a waiter has helped me learn how one can deliver good customer service and how to keep customers happy.

I have been recognized for my participation and leadership qualities. I love working with people. I believe that my good communication skills can ensure that I meet the expectations required.

Yes i might no be highly experienced but if given the opportunity i will rise beyond all expectations.

I am also willing to travel and available for the job immediately.

I would appreciate the opportunity to show you my capabilities in person because I think I would be an asset to your company. I am looking forward to discussing my application with you at an interview. I have attached a copy of my CV for your consideration. I can be contacted at all times on the details provide above.

Thanking you in advance for your time

Nompumelelo



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