Logsitics, Warehouse, Operation, Administration, Cutomer Service

Moemen El-Emam Tel: +2-010*-***-**-**

Moemen El-Emam Contact details:

Logistics. Tel: +2-010*-***-**-**.

Warehousing E-mail: ******.********@*****.***

Administration.

Career summary

A highly resourceful, Flexible and enthusiastic candidate, Who possess a considerable amount of knowledge regarding Warehousing management, Logistics and office procedures. Experienced in managing and tracking orders and shipments; delivering the message in a clear manner. An effective team player with a proven ability to work proactively in a complex and busy office environment. Work experience:

1. Current Title: Sr. Logistics coordinator. From: Jan 2015 To: Present. 2. Previous: Warehouse Coordinator. From: Jan 2011 To: Dec 2014 Company: CEMEX, Cement Manufacturing Company.

Current Responsibilities:

Liaise with multiple departments & divisions to assure that the production plan is in line with customers priorities;

Smoothly administers and scrutinizes third party logistics contracts, equipment, and trucks to ensure they meet operational requirements, standards and regulations Manage with the Facilities team on the process of material requests and transfer, reject or return for correction all the material requests

Communicate professionally to manage the multiple scenarios, challenges, queries and address them professionally in line with the company policies and procedures. Effectively utilizing using (SAP –ERP and WMS), Perform data analysis, Dispatch, Execute, Create orders and transfer shipments;

Strictly control and manage petty cash purchases made by the Facilities team. Document all logistics processes and system defaults in the internal SAP systems

(inventory monitoring, inventories, entry alterations, etc.) Responsibilities as a Warehouse Coordinator: Form 2011 to 2014 Administers the setup and layout of the warehouse, in order to ensure effective usage of available space and improve productivity of employees who handles the materials; Smoothly administers and scrutinizes third party logistics contracts, equipment, and trucks to ensure they meet operational requirements, standards and regulations; Administers recording of each transaction in ERP and corresponding documents (if required), in order to ensure consistency between physical documents and electronic entries;

Tracks and monitors the lifespan of all materials in the warehouses to write-off unusable materials and equipment or request appropriate action from management. Effectively managed the stores independently i.e. receiving, issuance, transfers, stocking, ordering and material control

In this role I am

responsible for a

whole warehouse

activities include

storing materials,

picking, packing and

scanning orders. The

goal is to increase

efficiency, profitability

and customer

satisfaction.

This role reports

directly to the Logistics

manager and

responsible for

improving sufficient

logistics and supply

chain process, Manage

3rd party providers,

including a perfect

coordinating of

personnel and processes

to achieve the effective

distribution of goods.

Moemen El-Emam Tel: +2-010*-***-**-**

2. Job Title: Administrative Assistant From: Jan 2009 Company: German Educational Academy To: Dec 2010

Providing High quality Performance in administrative and office support activities for multiple supervisors.

Professionally screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data; Creates new systems procedures by analyzing and developing old operating practices, recordkeeping systems, forms, Office layout, Budgetary and personnel require; Continually Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Managing calendar, open, sort and distribute incoming correspondence. 3. Job title: Customer Service Agent From: Nov 2007 Company: El-Manara Educational Academy To: Dec 2008 Resolves courses and classes problems by clarifying the customer's complaint; determining the cause of the

problems; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.

Resolve customer complaints via phone, email, mail, or social media. Greet customers warmly and ascertain problem or reason for calling. Opens customer applications by recording customer information. Act as the company gatekeeper.

Key Skills

Negotiation

Inventory Control

Supply Management

Managing Processes

Microsoft Office Skills

Academic qualifications

Coordination

Office procedures

Diary management

Filing / archiving

Reporting Skills

• BA, Mass Communication, Faculty of Arts, Al Minya University. Egypt. Courses

• English

Pre-advanced Stage Amideast. Inc

TOEIC Amideast. Inc

Conversation El-Manara Academy

• Desktop Application MOS Expert 2007 Microsoft

Photoshop Cs3 Adobe

• Networking CCNA Certified Cisco

In This challenge I

was responsible for

providing an efficient

and professional

administrative and

clerical service to

colleagues, managers

and supervisors to

facilitate the efficient

operation of the office.

This role reports

directly to the academy

manger and was

responsible for

creating new methods

to increase the volume

of enrolling new

trainers.

Contact this candidate