Computer Technician

ROBERT BOUTIN

Portland, OR ***** 503-***-**** ***********@*******.***

Highlights of Qualifications

Over 10 years of IT experience with desktop/laptop and printer troubleshooting issues Sucussfully completed Laptop rollout project with Recence Blue/Cross Set team production goals at Intel’s Skylake Laptop/Tablet research and development project Professional Experience

PC Desk Support Tech Regence/BlueCross Portland, OR 11/2017-12/2017

Replaced old laptops and docking stations with new Dell laptops/docking stations

Configured work stations units applications and ensured primary monitor’s to its proper settings

Permanently erased data from old laptops via flash drive with proprietary software Field Service Technician Xerox Portland, OR 01/2017-05/2017

Serviced and maintained traffic DriveSafe camera systems in the Portland metro area

Transferred traffic violations from mobile enforcement vans and uploaded onto Windows server

Remotely monitored traffic DriveSafe camera systems and recorded daily documentation reports Computer Service Tech Onpoint Bank Portland, OR 08/2016-01/2017

Dissemble and reassembled PC workstations, Cisco phones, and printers in large office complex Assembler/Press Operator Intel Corp. Hillsboro, OR 02/2015-12/2015

Assembled componets in Skylake 2&1 Laptop research/development project

Compressed display frames onto Laptop LCD’s using pneumatic press machine

Saved department production cost by eliminating poorly assembled laptop frames Computer Refresh Technician TEKsystems Portland, OR 01/2011-02/2015 Successfully completed temporary work assignments with various companies as follows:

Monitor Refresh Technician for Providence and Kaiser Hospitals

IT Specialist for Portland Public Schools

Migrated Windows XP to Windows 7 for all branch employees at Wells Fargo Bank

Placed phone calls to clients for time-clock preparations for ADP Shipping Clerk Sun Microsystems Hillsboro, OR 06/2009-11/2010

Unloaded and documented daily incoming parts from truck while verifying from receiving invoice IT Service Technician Clackamas College Oregon City, OR 10/2008-05/2009

Re-imaged Desktops using SCCM utility program

Restored data and verified workstations were working properly

Performed periodic maintenance tasks on work stations utilizing remote access software Platform Validation Tech Intel Corporation Beaverton, OR 03/2008-09/2008

Took readings on processor chips using oscilloscopes and volt meters

Preformed verification test procedures on motherboards and monitors simultaneously

Verified and tested software applications on controller chips Education

Mississippi Gulf Coast Community College A.A. Degree Business Administration Gulfport, MS Trainings/Certifications

Portland Community College Certified Production Technician Training - Certificate of Completion 2016 NCRC (National Career Readiness Certificate) 2016

CompTIA A+ Certificate in Computer Technology 2007

Contact this candidate