tamika profit

Tulsa, OK

ac3tju@r.postjobfree.com - 918-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative/

Alorica - Tulsa, OK - October 2015 to Present

Ability to make independent decision based on established guideline. Ability to effectively handle complex technical issues in an independent, timely and efficient manner while standard satisfaction Provide quality customer service. training in Cobra insurance and flexible spendale accounts fsa,hsa ha escalated cobra work various website

Social Service Specialist II

Department of Human Services - Tulsa, OK - November 1998 to September 2015 Responsible for providing services for individuals and their families by evaluating the client's needs and assisting the family to function more adequately. Provide meaningful counseling for clients and arrange for needed treatment or services. Assess the client's needs and determined eligibility for specific programs. Individuals and compile data eligibility while completing necessary documents. Program Coordinator for SafeTeam: Counsel student parents and provided social services for student population. Nurse Aide

Hillcrest Medical Center - Tulsa, OK - March 2009 to August 2009 Responsible for taking vital of patients on a daily basis the supervisor of a Registered Nurse of a Licensed Practical Nurse. Monitored and assisted patients with daily activate. Psychiatric Techinican

OSU MEDICAL CENTER - Tulsa, OK - May 2008 to March 2009 Assessed and processed individuals to be placed in the crisis unit of the mental hospital. Maintained monitored day to day achievement and execution of treatment plans for client in a secure setting. Case Management

Tulsa County Emergency Shelter - Tulsa, OK - August 1998 to November 1998 Responsible for intake by screening client's via telephone. Determined their eligibility,made assessments and assisted in getting their challenge solved.

Customer Service Representative

Accounting Principals - Tulsa, OK - August 1997 to February 1998 Responsible credit application and receive in-bound concerning client credit reports and scores. Read credit bureau reports and determined applicants approval or denial. Exhibited excellent communication skills interference with diverse clientele.

Habilitation Training Specialist

Central State Community Services, Inc. - Tulsa, OK - March 1994 to August 1997 Assisted developmentally disabled clients by providing training to help client's adjust to everyday life skill as shopping, balancingcheck books or whatever skills were necessary to help client. Admistered medication and CPR when needed

EDUCATION

Bachelor's in sociology

Oklahoma University - Stillwater, OK

1987 to 1992

SKILLS

Windows, Excel