T
SOLUTION-FOCUSED OPERATIONS & BUSINESS DEVELOPMENT EXECUTIVE
Slash Expenses ● Increase Revenue ● Create Winning Teams ● Build Member - Focus Cultures
Poised at repositioning assets to maximize profitability by leveraging
a solid, wide-ranging operations leadership background
T
rusted, charismatic, and conscientious frontrunner that initiates and delivers sustained results and effective change for Fortune 1000 firms across a wide range of industries to create solutions quickly and cost-effectively. Robust strategist with inherent focus on driving innovation to lead cross-functional teams in bringing about fundamental improvement in processes, and profitability – both as a leader and expert consultant.
Project Management
Strategic Vision & Planning
Full P&L Management
Business to Business Development
Budget, Forecasting & ROI
Performance Optimization
Team Building, Coaching & Mentoring
Collaborative Management Style
Crisis Management
Lean / Six Sigma Champion
World Class Organizations
ERP Systems Integration
Professional Narrative
RFK Enterprise, LLC, New Castle, PA. March, 2012 – April, 2017
Vice President of Business Operations
Aggressively recruited by company owner to bring fresh, unbiased review and lead transformational and reinvention initiatives to small and mid-size organizations in the manufacturing, financial and service related industries.
Challenge: To cultivate professional client-relations to ignite and lead top-line financial leadership. Infuse robust operating programs by injecting new ideas that inspire team development and bring higher standards of best practices to sharper financial reporting, and market expansion.
Assorted Noteworthy Achievements…
Increased EBIT by $93,000 per annum and dramatically improved cash flow.
Implemented a process step reduction for boosting product line capacity 38% in a high volume food operation.
Crafted aggressive cross training metrics, catapulting skill set flexibility 134% in four months in union operation.
Elevated ERP implementation from 40% to 85% and built unified teams focused on enterprise-wide improvement.
Visualized and spearheaded initiative for special capital project funding under tight budget to modify facility that
increased departmental safety, productivity and maintained continuous improvement program.
Transitioned new venture from concept to full-scale operation within four months through an aggressive business
plan that included $58,000 capital funding.
Tim Thomas, MBA 724-***-**** *************@*****.***, Resume, Page 2
Bentley World Packaging, Milwaukee, WI. June, 2011 – January 2012
Interim Regional General Manager
Hand-selected by COO and approved by ownership to direct and propel Lean applications, and provide financial insight, attention to cost control, and increase profit margins without staff reductions to all locations. Enhanced new financial model to improve forecasting, clarify strategic direction, and accelerate enterprise-wide communication.
Challenge: To orchestrate change management leadership to successfully launch new operational excellence initiatives, and integrate the creation of enterprising systems. Provide strategic and tactical leadership to foster a strong and energized culture with a ‘can-do’ attitude spirit.
Action: Identified major disparity in forecasting between sales performance metrics and the overall organizational performance metrics in collaboration with sales to refocus forecasting format and boost performance. Results:
Established formal weekly production meetings with sales to improve communication channels and accuracy.
Expanded profit margin 17%, contributing to $265,200 in year-end annualized savings.
Reduced employee labor burden rate allocation 18.6% in 7 months.
Improved billing report accuracy and accountability on off-shore projects, uncovering $8000.00+ revenue.
Mentored staff to assess problems and craft lean, 5S solutions that produced $3M reduction in monthly overhead,
increased product throughput 25%, and reorganized plant, creating 2200 sq. ft of useable floor space.
MPC Manufacturing International, Los Angeles, CA. May, 2000 – April, 2011
Unit Vice President 6/2000 – 5/2006 Managing Corporate Director, (COO) 5/2006 – 4/2011
Promoted to provide oversight for corporate headquarters and plan, direct all aspects of the company’s policies, objectives and growth initiatives. Enhance line of communication and lead full-scale client engagements through points of transformation and reinvention across North America and Canada to integrate robust operation and training systems.
Challenge: To assume full P&L and orchestrate long-range plan to steer company through constant growth challenges. Cultivate relationships with a portfolio of C-level executives and drive value-based operations to help manufacturing and service organizations transform their operational performance, while meeting rigid budget constraints, recruiting demands and ROI commitment on projects of $400,000 or greater.
Action: Led the company in a wide-range of assignments to successfully build revenue, stimulate growth, and engage clients at all levels from shop floor to C-level and executive board members.
Sample Accomplishments…
Streamlined long RFP process on special contract services by introducing unique assessment approach designed
to expedite and facilitate client relationship and delivery service, accounting for 31% increase in sales.
Guided team to establish a critical national cost-of-quality program that reduced customer attrition rate by 64%.
Met time sensitive staffing demands by recruiting new, bottom-line focused staff centered also on providing
superior quality and client service.
Spearheaded rigorous Lean/Six Sigma application that overachieved promised savings by 50%, creating additional
$2.5MM.
Education Community Volunteer Military
Executive MBA: Financial Management Tulane University, New Orleans, LA
B. S.: Manufacturing / Process Engineering University of Pittsburgh, Pittsburgh, PA
Certificate: Organizational Leadership Cornell University, Ithaca, NY
Productivity Institute New York, NY
Community Volunteer & Event Planner New Visions, New Castle, PA – 2012 to Present
Military Service: Four-year tour of duty, United States Air Force
Servant Leadership Innovation Results