DAWN E. MILLER
** **** ******** **., ***** Blank, TX 77364
Mobile: 936-***-****
*******@*****.***
QUALIFICATIONS PROFILE
Experienced and proficient in management, medical billing, scheduling, public relations, budgeting, payroll, several types of accounts payable/receivable, and various types of medical & office equipment, computers, software and programs
Have held positions as a Manager, Medical Billing Manager, Office Manager, Loan Officer and Sales Representative.
Recognized for the ability to accomplish multiple complex tasks with great speed and accuracy as well for being professional & friendly while resolving adverse situations.
Demonstrated ability to lead, teach, motivate and improve the moral of others.
Type 60 WPM and experienced with MS Office and other various computer programs and software RECENT PROFESSIONAL EXPERIENCE
HUNTSVILLE FAMILY VISION, HUNTSVILLE, TX NOVEMBER 2012 – FEBRUARY 2017 Office and Medical Billing Manager
Managed and scheduled all employees, supervising all aspects of their assigned duties and provided guidance to improve their knowledge, performance and moral as well as ensuring the business operated proficiently and professionally. Other major duties included performing and overseeing all aspects of medical billing, to include medical coding, filing all claims, patient billing, coordinating and communicating with insurance companies, tracking and recording all filed claims and reviewing all insurance information gathered by staff to ensure completeness and accuracy. Further duties included coordinating and conducting staff meetings, inventory control, purchasing all supplies and ensuring all equipment was maintained. Trained all new staff as well as providing continued training for all employees, corrected any issues that arose while simultaneously showing staff how to professionally handle those issues in the future. Was on-call 24/7 to answer any questions, billing issues and even fill in for an employee when needed.
CLARKSVILLE CASH ADVANCE, CLARKSVILLE, TN NOVEMBER 2001 – JUNE 2003 Loan Officer
Independently screened, processed, and completed loan applications through established company protocols to include distributing funds. Managed the branch office on a daily basis to include: securing available funds, balancing all accounts, scheduling, payroll, and sending in daily reports to the corporate office. Further duties on an occasional basis included reviewing existing loans for renewal or extensions, processing collections, and general office maintenance. Officially recognized for displaying competency and professionalism.
BOOKS A MILLION, CLARKSVILLE, TN MAY 1999 – AUGUST 2001 Manager
Supervised 4 employees on daily basis, processed incoming and outgoing shipments to include ordering and inventorying current stock. Further responsibilities included payroll, scheduling, training, quality assurance, preparing and sending end of the week/month financial reports to the corporate office, and occasionally assisting with public affairs and events. Officially recognized for improving sales, customer satisfaction, and employee moral.
References available on request