Project Manager Management
Resume:
David K. Wisdom, MBA, PMP
PMO and Project Manager
Houston, Texas 77096
************@*****.***
SUMMARY OF QUALIFICATIONS
20+ year project management and PMO professional with experience providing multi-million-dollar technology solutions in health care, banking, oil and gas, and transportation industries. Strong people manager with the communication and negotiation skills required to implement large scale projects, the vision to anticipate and resolve problems and the tenacity to get the job done despite inevitable obstacles. Proven ability to analyze critical business requirements, identify deficiencies and meet stakeholder, client and business expectations.
EXECUTIVE LEADERSHIP
PROJECT GOVERNANCE
TECHNICAL MANAGEMENT
Change Control Management
Organizational Leader
Stakeholder Commitment
Business Continuity/Recovery
Board Reporting and Updates
PMO/PM Budgeting
Risk Management
Strategic Planning/Execution
Team Building & Management
Contract/Vendor Management
PM Tool/Procedure Creation Project/Feedback Tracking
Process Standardization
Technology Upgrades
Financial Reporting
CAREER HIGHLIGHTS
Designed and implemented Woodforest Bank’s Project Management Office.
Developed standardized processes and procedures for managing projects and Portfolio Management processes and IT governance for the PMO.
Created Project Management framework for all Project Managers, emphasizing need for communication, detailed project plans and documentation.
Successfully brought Woodforest Bank and its 700+ branches into compliance with Payment Card Industry Data Security Standard (PCI-DSS) regulations.
Enhanced debit and credit cardholder data security and facilitated broad adoption of consistent data security measures.
Researched, vetted and purchased PCI-compliant software designed to monitor and evaluate network activity.
Developed monitoring/management reports to identify PCI compliance issues.
Created and implemented enterprise-wide policies and procedures conforming to PCI guidelines.
Directed multi-million-dollar nationwide network refresh for Bank of America
Upgraded all routers and switches within Bank of America network - including all ATMs - throughout U.S.
Managed the Terminal E and Federal Immigration Services Building project for Continental Airlines.
Planned and implemented Terminal E build out, including infrastructure to support 765 workstations with input on design and security protocol.
Developed the Federal Immigration Services Building budget and IT build out.
EXPERIENCE AND MILESTONES
Assistant PMO Director
Vice President of Technology, Sr. Project Manager and IT Business Continuity Coordinator
Woodforest Bank, The Woodlands, TX
July 2006 – November 2017
Provided strategic planning, development and implementation of mid-sized bank’s technology systems. Researched new technology and provided detailed gap and budget analysis to recommend solutions to department directors and executive management. Worked adeptly with regulatory compliance and audit departments. Provided confident updates and recommendations to senior management and board of directors. Mentored and trained new project managers in the PMO processes and procedures. Designed, coordinated and implemented IT Business Continuity plans across the Woodforest Enterprise.
Key Achievements and Highlights:
Overhauled Woodforest IT Business Continuity Strategy and Operations. Developed and identified emergency management plans for recovery decisions and communications. Responsible for continuity of critical IT departmental processes to ensure continuity of operations and governance principles.
Successfully transitioned Woodforest debit card platform from a third-party provider to an in-house system, including creation of a fully developed fraud and dispute management tool. Working under an aggressive 18-month timeline and strict audit guidelines, developed a comprehensive project plan coordinating 7 internal departments and moving over 1 million debit card users to a new platform. Performed contract negotiations for software and training, managed the RFP process and gave recommendations on final software application. Successful completion saved the company an estimated $320,000 per month.
Managed multiple migrations of Woodforest’s Data Center from a single location in Dallas to a co-located environment in Austin and then again to a Cyrus One’s new high capacity data center. Identified usable equipment, eliminated outdated equipment and purchased new equipment to create a state of the art Data Center housing over 200 virtual servers.
Led multi-year Enterprise SharePoint deployment; decreasing data storage, email attachment storage costs and document printing costs.
Developed and implemented Windows 10 physical and VM rollout to 700+ branches (5,000+ employees).
Electronic Data Systems, Houston, TX Feb 2001 – June 2006
Program Manager for Bank of America Account
Supervised 30 project managers. Developed budgets, managed timelines, corrected variances and analyzed ongoing projects to ensure costs fell within 5% of estimated spending and labor.
Reviewed project plans and provided feedback for corrective action to assigned project manager.
Provided EPMO monthly financial standings to Bank of America executives; analyzed project management proficiency.
Senior Project Manager Continental Airlines Account
Coordinated and implemented an electronic document management system across 23 Continental sites.
Coordinated and managed all infrastructure-related projects for 56 city ticket offices across the United States.
Developed project management guidelines and best practices for EDS/Continental account.
Sprint-Paranet, Houston, TX Jan 1996 – Dec 2000
Site lead at Amoco Oil Company
Supervised 19 support staff contracted to Amoco to create and install nationwide networks.
Organized all technology for 1997 Worldwide Drilling Conference.
Designed and implemented computer systems in Amoco offices and drilling platforms around the world, including Gulf of Mexico, Ras Shukier, Egypt, Cairo, Egypt and Luanda, Angola.
Site lead at Chevron Oil Company
Lab Coordinator managing 22 people on a team of support staff for Chevron’s Global Information Application Center.
Motivated and enhanced team performance by implementing weekly team meetings and rotating responsibilities among staff.
Managed integration of all new and upgraded software installed in the Chevron application environment.
Managed all vendors providing service to the Chevron’s Global Information Lab.
EDUCATION and PROFESSIONAL AFFILIATIONS
Master of Business Administration
University of Houston, Executive MBA Program, Houston, TX
Bachelor of Business Administration, Computer Science
McMurry University Abilene, TX
Project Management Professional Certification
Project Management Institute. #144898
Westbury Little League Board of Directors 2012 to present
President of Westbury Little League
Vice President of Operation
2013, 2017 Coach of the Year
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