Office Staff
Resume:
MARIA V. FORTE
Miami, Fl *3033
***********@*****.***
SUMMARY
Bilingual Executive Assistant/Office Manager with extensive experience. Major strengths in organization and detail, verbal and written communication skills, Exercises exceptional judgment and works well independently. A well organized dependable professional who takes pride in her work.
PROFESSIONAL EXPERIENCE
Carnival Cruise Lines, LLC July 2017 – Present
Travel and Leisure
Executive Asst to Chief Procurement Officer (Temp)
Receive and respond to routine correspondence following established procedures.
Manage and maintain heavy daily calendar and resolves scheduling conflicts; schedule various meetings and appointments with other high level executives including C-Suites.
Arrange travel (international and domestic) for the CPO.
Reconcile, maintain and submits expense records, statements and invoices.
Creates, transcribes and distributes meeting agendas and minutes.
Mail, scan, fax, copy and files documents appropriately while ensuring compliance with records management requirement.
Create and maintain Excel and other databases and organizational charts.
Support department-related work including meeting preparation, planning, scheduling.
Gather information, organize and transcribe highly confidential reports including Annual Reviews for direct reports to CPO.
Participate in project based work as needed, while focusing on the coordination and prioritization of appointments and business obligations.
Serves as “Gate Keeper” to C.P.O.; thus ensuring calendar obligations are met.
Cathedral of Faith Church, Medley, Fl Feb 2011- Apr 2017
Church
Office Manager/Executive Asst.
Assigning and supervising clerical, secretarial, and administrative tasks and responsibilities among the office staff.
Evaluating and managing staff performance, recruiting and selecting office staff.
Coordinating office staff activities and allocating resources to ensure maximal efficiency and to enable task execution.
Providing on the job role training, organizing training and orientation of new office members.
Monitoring and establishing procedures for office record keeping and ensure the confidentiality and security of data.
Preparing operational schedules and reports to ensure maximal efficiency.
Designing and implementing office procedures and policies.
Analyzing, monitoring internal processes, monitoring and maintaining office supplies inventory.
Preparing time sheets, controlling correspondences, and updating organizational charts.
Reviewing and approving office supply acquisitions, handling complaints and inquiries.
Executing policy and procedural changes to develop and improve operational efficiency.
Maintaining a safe working environment, coaching, disciplining staff and managing internal staff relations.
Liaising with other groups, agencies, and organizations.
Composed correspondence on behalf of the Senior Pastor in English and Spanish.
Maintained Church Calendar to ensure all events were noted and promoted properly.
Scheduled all meetings and maintained Senior Pastor’s calendar/meetings
Arranged domestic travel for Senior Pastor
General administrative duties
BURGER KING CORP., Miami, Fl Sep 2008- Oct. 2010
Fast Food Merchant
Executive Asst. to Vice President of Legal, Director of Business Development, &Director of Quality Assurance
Composed correspondence from notes, discussions or policy
Transcribed diversified dictation of a highly confidential nature
Arranged and scheduled interviews, meetings, and appointments
MARIA V. FORTE PAGE 2
Coordinated meetings and managed calendar for all three executives
Coordinated complicated International travel arrangements
Composed and Submitted Travel Expense Reports.
Composed and created various presentations for potential and existing franchisees.
LATIN MISSIONS MINISTRIES, Miami, Fl Feb 2001-Oct 2005
Church
2001-2005 Executive & Personal Asst. to Senior Pastor
Coordinated meetings and managed calendar for the Senior Pastor
Coordinated all spiritual assessment meetings with the various ministers.
Composed correspondence on behalf of the Senior Pastor in English and Spanish.
Maintained Church Calendar to ensure all events were noted and promoted properly.
Assisted in obtaining 501c3 status for various ministries associated with the church.
Submitted various forms with State agencies in order to gain certain licenses/petitions/requests.
AVTEAM INC., Miami, Fl Jan 2000-Feb2001
FAA Certified Repair Station
Executive Asst to the C.O.O. /Office Manager
Composed correspondence from dictation.
Supervised Secretarial Staff & Receptionists
Performed yearly evaluation.
Submitted pay increase based on yearly evaluation.
Oversaw the purchases for office supplies.
Assisted President with recruiting and hiring of administrative staff.
Assisted in creating Sales Presentations using Power Point
SEXTANT AVIONIQUE, INC., Miami, Fl July 1995- Dec 1999
Avionics Mfr. /Repair Station
Executive Asst. to President. & CFO
Composed correspondence from notes, discussions or policy.
Transcribed diversified dictation of a highly confidential nature.
Arranged and scheduled interview, meetings, and appointments for the C.E.O.
Organized company functions
Trained and supervised two receptionists
Skillfully dealt with the resolution of as many as 2 Executive level customer’s complaints per week. Made decisions on appropriate solutions and actions required to resolve issue originally targeted at the C.E.O.
Negotiated airline and travel agency contracts reducing travel budget by $290,000.
Monitored activity on negotiated contracts with the local hotels.
Handled Visa paperwork for future French Expatriate employees or interns.
Reduced recruiting fees by 10% by negotiating exclusive contracts.
Maintained and developed temporary recruiting sources.
Developed billing procedures for temporary employees ensuring billing and timesheet accuracy.
Reviewed resumes for Administrative Staff in order to determine candidate viability for positions available.
Managed and reviewed American Express Business Travel Account for company travelers.
Assisted in interviewing potential hires.
Handled all company corporate card accounts and ensured all charges were accurate and approved.
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SOFTWARE SKILLS
Microsoft Office, PowerPoint, Word, Excel, Act!, Outlook
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