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Customer Service Microsoft Office

Location:
East Longmeadow, MA, 01028
Salary:
$50K
Posted:
December 28, 2017

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Resume:

Melinda Ortolani

ac3t9g@r.postjobfree.com

978-***-****

Precision Technologies May 1, 2017 to Current

CNC Machining & Fabrications

Customer Service

Answering phones for customer and vendor questions about orders and deliveries.

Place PO’s thru Matrix system for tools.

Use Oracle ISupplier to communicate to Customer about deliveries and planned orders.

And add new releases for shipments on PO’s

Place PO’s for various materials.

Create work orders, routers and job travelers.

Update inventory Excel spreadsheets

Various office duties.

Knowledge of MRP/ERP systems. Oracle, Excel

Neurologica Corp Jan 2017-April 2017

Buyer/ Planner

Purchased parts for Portable CT and Ultra Sound Machines. ( hardware, machines parts, PCB

and parts for boards.) Planning for the BOM’s and inventory control. Cycle counting when needed.

Receiving inventory when needed. Created Purchase Orders, analyzed MRB returns. Updated

Vendor Contracts and contacts.

Used MRP/ERP systems also with Great Plains system

Scully Signal Nov 2014-Oct 2016

Buyer

Purchased stainless steel, valves, electronics, and other commodities

Used MRP/ERP system Oracle & Syteline

Planned and received daily stock levels and adjusting re-order levels.

Responsible for the procurement of materials needed for the facility for daily stock and assemblies. Purchase Order creation and distribution.

Created Purchase Orders from Purchase Req’s.

Analyzed MRB output and processing.

Stock area management. (Inventory Control)

Worked with engineering to maintain correct Rev Levels and parts descriptions.

Notified vendors of any changes in materials.

Updated vendor contracts and contacts.

Created RMA for returns with Debit Memos and Cycle Counts.

Processed daily inventory requirements.

Shipped paperwork for returns.

ROHS Compliant Certs.

Contributed in the ISO9001 Certification

Vitasoy USA May 2014-June 2014

Purchasing Clerk

Created Purchase Req’s Creating Po’s

Updated Purchasing and scheduling Spreadsheets

Tark Inc. Apr 2005-Feb 2014

Materials Assistant and Buyer Feb 2009-Feb 2014

Purchased stainless steel, welding supplies, valves, electronics, and other commodities

Maintained accurate and responsible amount of stock for operations and production, receiving and invoice processing (product line: pumps and cooling systems for medical and industrial equipment)

Created and distributed purchasing orders

Conducted PO approval and maintenance

Processed purchase requisitions.

Responsible for the procurement of materials needed for the facility.

Analyzed MRB output and processing.

Managed the stockroom area

Performed cycle counting

Maintained KanBan

Processed invoices, debit memos and weekly reports

Assistant Office Manager Feb 2008-Feb 2009

Matched invoices to POs for A/P.

Created UPS paperwork for shipments.

Matched invoices to receipt travelers

Closed POs when completed.

Reviewed Payroll for employees and submit times to Payroll Dept.

Acted as primary link between Billerica and Corporate Office.

Maintained employee files.

Assisted in troubleshooting computers and issues.

Researched and shop for new vendors.

Checked pump schedule daily for any additions of pumps for shipment.

Printed the packing slips and shipping labels for Domestic and International shipments.

E/M Assembly Team Leader Apr 2005-Feb 2008

Duties included assembly and inspection of Cooling Pumps for MRI and X-Ray tubes.

Performed wiring, soldering, Hi-Pot testing, cleaning and serializing pumps

Packaged and shipped products

Performed inventory control.

Used various hand tools and test equipment.

Followed detailed prints, BOMs, drawings

Worked with engineering to make proper changes to pumps and files for MRB and DBA.

Trained new employees

Palomar Medical Jan 2005-Feb 2005

Electro-Mechanical Assembler (contract)

Duties included wiring and soldering of hand pieces used in medical laser equipment.

Inspection and testing of hand pieces.

Utilized various hand tools, followed detailed prints and BOMs

Also did some rework of returned goods.

Diamond Antenna Sept 2004-Nov 2004

Assembler

Duties included soldering contacts and assembly of single and dual channel rotors.

Involved reading prints, schematics, prepping channels for paint (cleaning parts and masking, sometimes sandblasting of parts), light hand tools and calipers.

Z Corporation Oct 2001-May 2004

Electro-Mechanical Assembler

Assembled and tested of all components and finished products at Z Corp

Read and interpreted engineering drawings, instructions, bill of materials and production work orders, proper use of hand tools and measuring instruments.

Light soldering of cables and PC boards

Ability to terminate and fabricate cables.

Built sub-assemblies from custom sheet metal, machined parts, purchased items on bench tops

Installation of sub-assemblies unfinished products, using specific methods of tooling

Completion of accurate, high quality work in support of monthly production schedules, assistance of maintaining accurate inventory counts.

Inspected and performed final test and burn-in of Z400, 310 and Z406 machines

5S Certification and Lean Manufacturing certificates

Spire Corp. Oct 2000-May 2001

E/M Assembler

Assembly and test of equipment for the manufacturing of Solar Panels

Performed point-to-point wiring, soldering, crimping of various sized wires

Worked in the stockroom kitting jobs for manufacturing

Light shipping of orders and receiving of parts, inventory control and cycle counting

Kinetic Computer November 1999-June 2000

E/M Assembler, Shipper/Receiver

Assembly and test of touch screen computers. Upgrade and repair of PC boards, including thru-hole soldering and light surface mounting.

Assisted in documenting procedures for MRB.

Inspection of final product before shipping.

Shipper/Receiver for the computers after assembly and test

Kitting jobs for manufacturing

Iris Graphics Sept 1995-June 1996, July 1997-May 1998

E/M Assembler

Included assembly of print heads, leak and fine testing. Reading blueprints and assisted in the documentation of procedures for MRB. Inspection and assembly for pumps.

Sub-assembly for pumps. P.C. board inspection and prime testing of modules.

Mico Manufacturing, Wilmington, MA Mar 1997-Jul 1997

Shipping and Receiving

Performed shipping, receiving, final inspection of parts.

Performed light inspection of incoming parts and materials

Alpha Industries, Woburn, MA Jul 1996-Feb 1997

Calibration Technician

Responsible for calibration and troubleshooting operations for the layering of Wafer Fab, Nitride Deposition Operation, calibration and cleaning of Nitride System, Semi tool Acid Solvent and Systems Operations.

Baird Corp. Mar 1981-May 1987, Mar 1990-May 1992

E/M Optical Assembler, Sales Expeditor, Stockroom Clerk

Performed assembly of Military gun sights and Night vision goggles, Medical Cardiovascular Machines.

Involved the use of some hazardous materials such as Cobalt 57 for taking negatives of light pipe arrays.

Certified in soldering to government specs, assembly and testing of optical assemblies for night-vision product line

USCI Jan 1979-Mar 1981

Assembler/Packager/Material Handler

Worked on assembly line inspecting products for defects, packaged and sealed for inspection and shipping, worked as material handler briefly stocking material for manufacturing.

EDUCATION/TRAININGS

Billerica Memorial High School, 1979

Business Major – Accounting1, Bookkeeping, Typing General Ledgers

2004 – MCC Practical PCs and Microsoft Office 2000 Professional

Introduction to Continuous Improvement, 11/2003

EPTAC, 11/2005

Purchasing Principles & Applications, 7/2009

Managing & Improving Supplier performance, 11/2009

Legal Principles for Supply Professionals, 7/2009

Conference for administrative Professionals, 11/2005

Microsoft Excel, 12/2011

Advanced Microsoft Excel, 12/2011

Sexual Harassment for Supervisors, 9/2011

On-the-Job Training

Knowledge in reading blueprints, schematics, BOMs, HV and AC Cabinet

Working closely with inspection and MRB for problems and troubleshooting repairs

Experience wiring, soldering and crimping various sized wires

Skilled in use of various hand tools and power tools

Cable assembly experience, Detak, DVMs, Oscilloscopes. Sandblasting for painting purposes.

Clean room experience on various jobs

Purchasing and Sales, Accounts Payable, Payroll and monthly reports.

Customer Service Daily Clerical work with Windows 98 and 2000



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